Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford
Lokation
Skift lokationUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... Se mere
Great shopping experience at the Castleford outlet pro cook store with friendly and helpful staff on hand to give good advice about the set of Knives that I purchased. Will definitely be visiting... Se mere
I went into store looking for something specific and the store assistant helped me to find exactly what I was looking for. He was very knowledgable about the product and gave me lots if advice on how... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Storbritannien
4,9
Fremragende
816 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Clean well laid out shop with good staff
26. juli 2026
Besvarelse fra ProCook - Castleford
We're so glad you found our shop clean and well laid out, and that you had a positive experience with our staff. Thank you for your wonderful feedback!
Besvarelse fra ProCook - Castleford
We appreciate your positive feedback on our in-store sales and after-sales service. We are so happy to hear this!
Egg timer
Bought an egg timer to replace a broken one. Live the duck egg blue colour. Staff helpful in store.
29. juli 2026
Great products at good prices,and…
Great products at good prices,and excellent customer service.
23. juli 2026
Love what we brought and definitely…
Love what we brought and definitely will go back to buy more ,always invest in good quality kitchen products so you don’t have to keep on replacing them .
11. juli 2026
Uopfordret anmeldelse
Exceptional service
The gentleman that served me was very nice and helpful and my husband is very happy with my purchase of a satin stainless steel double walled cafeteria he recommended
24. juli 2026
Purchased a stainless steel pan with…
Purchased a stainless steel pan with help of knowledgeable staff . It’s always a pleasure to shop at procook never disappointed with their quality goods
24. juli 2026
I went into store looking for something…
I went into store looking for something specific and the store assistant helped me to find exactly what I was looking for. He was very knowledgable about the product and gave me lots if advice on how to use it and look after it
23. juli 2026
the lady that served me was very helpful
18. juli 2026
Great shopping experience at the…
Great shopping experience at the Castleford outlet pro cook store with friendly and helpful staff on hand to give good advice about the set of Knives that I purchased.
Will definitely be visiting this store again.
Great service and fantastic store!
12. juli 2026
Very helpful staff
The staff were very helpful and explained the various options available to me. I didn’t feel under any pressure to buy into one of the deals available. The staff were knowledgable and I appreciated their help
13. juli 2026
Exceptional, personal shopping experience!
My overall experience was exceptional! I visited ProCook Castleford to look at some new kitchen knives for my wife.
When entering the store I was greeted warmly, after a short time looking I was asked if I need any assistance, information or demonstrations. I answered yes to all the above as knives are not my forte!
If I remember correctly, the person that assisted me was called Mark, he was extremely helpful and knowledgeable. He talked me through every possible option, from entry level to the top of the range and even got the different knives out to get hands on to feel the difference.
I genuinely only went in to browse, I'd seen a few options online and wanted an in person view. However, the level of service and information provided assured me I was buying the perfect items.
My wife loves the knives! She was making any excuse to use them after she was gifted them, slicing apples at 10.30pm just to see how thin she could get the pieces!
Thank you again!
2. juli 2026
Besvarelse fra ProCook - Castleford
We are happy to hear about your exceptional experience with us! It is wonderful to know that our team could provide such helpful and knowledgeable assistance, especially when you were exploring options for your wife's new kitchen knives. Your wife's enjoyment of the knives, even at 10:30 pm, brings a smile to our faces, but how thin did she get those slices? Thank you for sharing such positive feedback; we truly appreciate it.
Very helpful
Very helpful, knowledgable and polite assistant in store. Courteous and considerate to needs of customer. Thank you.
3. juli 2026
Excellent service
The staff member (gentleman) that served me was very knowledgeable and gave good sound advice on various products and gave excellent service and recommendations based on my needs
26. juni 2026
Besvarelse fra ProCook - Castleford
We're so pleased to hear our team member was knowledgeable and provided excellent service and recommendations. Thank you for your wonderful feedback!
The pan is fabulous to use and…
The pan is fabulous to use and aftercare is essential to clean it properly as the person who sold it to us told us ,the assistant was very helpful
27. juni 2026
Besvarelse fra ProCook - Castleford
We're so glad you're enjoying your new pan and that our assistant was very helpful in explaining its aftercare. Thank you for your wonderful feedback!
Very efficient pleasant service
1. juli 2026
Besvarelse fra ProCook - Castleford
We appreciate you letting us know our service was efficient and pleasant; it means a lot to our team.
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