Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Se mere
Lokation
Skift lokationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Se mere
Virksomheden har svaret
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Storbritannien
4,9
Fremragende
1 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Cannock
We are glad you enjoyed our product and service. We appreciate your kind words.
In store purchase made
In store purchase made:
I’ve bought pro cook products before and have always been very happy with the quality of the items.
I went into a store last week to buy a few things and had dealings with two different staff members. They were both so very helpful, informative, friendly and professional. Excellent team at McArthurGlenn, Cannock Branch. Thank you.
28. maj 2026
Besvarelse fra ProCook - Cannock
We are so happy to hear you had such a positive experience at our Cannock branch. It's wonderful to know our team provided helpful and professional service. Thank you for your kind words!
Besvarelse fra ProCook - Cannock
We're so pleased you enjoyed our kitchen items and their quality!
They customer service representatives…
They customer service representatives were extremely helpful at the store, and made recommendations regarding savings on items.
25. maj 2026
Besvarelse fra ProCook - Cannock
We appreciate you taking the time to share your kind words! We're so happy our team was helpful and offered great recommendations.
The young lady
The young lady, who assisted me, was very knowledgeable and put me into the right direction for what I wanted.
She even got a bowl of water for my dog,( which she was really grateful for) due to the heat.
I purchased a wrought iron griddle plate.
Very reasonably priced, brilliant for the bbq.
Again many thanks
25. maj 2026
Besvarelse fra ProCook - Cannock
We're so pleased to hear our team provided such helpful and thoughtful service, especially to your canine companion! It's wonderful that you found the perfect griddle plate. Thank you for your kind feedback.
Besvarelse fra ProCook - Cannock
We really appreciate your kind review.
Bought baking sheet and gravy pan…
Bought baking sheet and gravy pan excellent quality, need to go and get more
16. maj 2026
Besvarelse fra ProCook - Cannock
We're so glad you love the quality of your baking sheet and gravy pan! We appreciate your kind words.
Sales Assistant so helpful at a busy time of day.
There were a lot of great kitchen products on sale, and the Sales Assistant was so helpful and knowledgeable at a busy time of the day.
17. maj 2026
Besvarelse fra ProCook - Cannock
We're delighted you found great kitchen products and our Sales Assistant was so helpful during a busy time. Thank you for your kind words!
Super friendly
Super friendly, knowledgeable and helpful staff!
ProCook products are excellent quality at a very reasonable price.
Highly recommended the products and knowledge the staff have. Cutlery and cooking tins spot on.
I’ve shopped both in the Solihull branch and the McArthur Glen Outlet. In particular a shout to the staff in McArthur Glen. Thanks for the recipe cards my banana bread has stepped up a level!
Thanks guys keep up the good work. Many companies could learn a thing or two from you!
26. april 2026
Besvarelse fra ProCook - Cannock
We truly appreciate your wonderful feedback! We are so pleased to hear that our staff provided you with such a positive experience and that you are enjoying the quality of our products. It's fantastic to know your banana bread has improved with our recipe cards!
Friendly advice and service
Friendly advice and service, the staff are very professional.
My only complaint was the new kitchen knife I bought had nothing on the display to say it is not dishwasher safe.
Fortunately the assistant who served me told me.
I am more than happy with the product and will be visiting again.
3. maj 2026
Besvarelse fra ProCook - Cannock
We are so glad to hear you had a positive experience with our staff! We appreciate you bringing the display information to our attention; we will certainly look into adding care instructions for our products. We look forward to your next visit!
The lady that assisted us was so…
The lady that assisted us was so helpful and kind and helped us get exactly the knives we needed without breaking the budget. Didn’t catch her name but thank you!!
9. maj 2026
Besvarelse fra ProCook - Cannock
We're so happy our team helped you find the perfect knives within your budget! Thank you for sharing your positive experience.
Besvarelse fra ProCook - Cannock
We are glad our staff was extremely helpful during your visit.
Very friendly and helpful staff
Very friendly and helpful staff. Knowledgeable about products on sale.
8. maj 2026
Besvarelse fra ProCook - Cannock
We're so glad our staff was friendly, helpful, and knowledgeable about our products. Thank you!
ProCook swivel blade 'y' shape peeler with Safety blade cover. The only company I've found with the cover.
ProCook has virtually every essential for the kitchen. Regarding one of my purchases. The 'y' shaped peeler, its a second as a back up, purely because its such an excellent product. Not only does its sharp swivel blade glide through peeling veg, but the main reason I get it from ProCook is because of the safety plastic blade cover for when putting in the draw. I always used to go by what fitted straight and neat into cutlery draw but that straight regular peeler was hard work compared to the 'y' shape swivel blade with blade cover.
3. maj 2026
Besvarelse fra ProCook - Cannock
We're so glad to hear you appreciate the quality and thoughtful design of our Y-shaped peeler, especially the safety blade cover! Thank you for your wonderful feedback.
My experience was very good
My experience was very good. Very helpful service, warm and friendly.
3. maj 2026
Besvarelse fra ProCook - Cannock
We appreciate your wonderful review! We are so happy you had a very good experience.
Sales assistant very pleasant
Sales assistant very pleasant and very helpful, took the time to help us
2. maj 2026
Besvarelse fra ProCook - Cannock
We appreciate you sharing your experience! We're so glad our sales assistant was pleasant and helpful.
Good product choice
Good product choice and Theo was excellent, knowledgeable and very helpful.
5. maj 2026
Besvarelse fra ProCook - Cannock
We appreciate you sharing that our product choice was good and our team member was excellent, knowledgeable, and helpful.
Friendly staff and great products.
4. maj 2026
Besvarelse fra ProCook - Cannock
We appreciate your kind words.
The staff are very helpful and…
The staff are very helpful and knowledgeable and the prices are reasonable against other companies and they do special offers
4. maj 2026
Besvarelse fra ProCook - Cannock
We're so glad you found our staff helpful and knowledgeable! We appreciate your kind words about our reasonable prices and special offers.
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