Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Se mere
Lokation
Skift lokationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Se mere
Virksomheden har svaret
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Storbritannien
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The shop and staff were welcoming and…
The shop and staff were welcoming and tidy, the layout was easy as I wasn't sure what I needed but staff helped and im happy with product
9. februar 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The staff were easily able to find…
The staff were easily able to find previous purchace to buy again vie e-mail.
7. februar 2026
Besvarelse fra ProCook - Cannock
We're happy to hear that our staff could easily assist you in reordering through your email. We appreciate your positive feedback and your time.
Good quality cooking products.
Have used ProCook for many years now and have always been very pleased with their products. Well made, good quality at reasonable prices.
3. februar 2026
We bought the 3 utensils for £9
We bought the 3 utensils for £9 - 2 different sized tongues & a pair of kitchen scissors. All were great quality and we’re really pleased with them.
2. februar 2026
Once again you guys have amazed me …
Once again you guys have amazed me with your customer service. I had to return my wok due to a fault and it was replaced without question. Also the staff were very polite and friendly in the Cannock store.
6. februar 2026
Staff very helpful
2. februar 2026
Our server was amazing
Our server was amazing, she was so helpful and knowledgeable. She helped us find the right product we wanted, and even suggested things that were on sale to save us a little extra, all without being too pushy and off putting. I can’t praise her enough. Her soft demeanour really sold it to us and we will definitely be back and it’s all thanks to her. Sadly I forgot her name but she was short and blonde haired.
2. februar 2026
The sales assistant was very helpful…
The sales assistant was very helpful and polite which is very rare nowadays would certainly use you again.
3. februar 2026
Very helpful and friendly
The staff were very helpful and kind. The cashier served me promptly and politely and asked if I needed any help
27. januar 2026
Besvarelse fra ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful, kind, prompt, and polite to you.
Besvarelse fra ProCook - Cannock
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Great service
Great service, particularly Toby at MacArthur Glenn Cannock. Product range was also comprehensive
30. januar 2026
Besvarelse fra ProCook - Cannock
We're happy you received great service and found a comprehensive product range. We appreciate you mentioning the team member who assisted you and your positive feedback.
New saucepans…
We were looking to buy a set of new stainless steel saucepans and the sales assistant was able to direct us to an excellent deal which was £45 cheaper than we had budgeted for. So can't fault them and the pans are brilliant
25. januar 2026
Besvarelse fra ProCook - Cannock
We're so happy to hear that our sales assistant helped you find an excellent deal on stainless steel saucepans, saving you money! We appreciate your positive feedback on the pans.
Staff are alway really helpful
Staff are alway really helpful. Such a great selection , quite often there is a discount at the till . My preferred shop to go to when buying cookware.
25. januar 2026
Theo is a credit to your store!⭐️
Today we visited ProCook at the Cannock outlet as we’re moving into our first home and were looking to buy pots and pans. We had a rough idea of what we wanted but didn’t really know where to start. Theo, one of the shop assistants, approached us and from the very beginning he was fantastic.
His product knowledge was outstanding and he took the time to really understand what we needed, explaining the differences between options clearly and giving us helpful tips and advice we wouldn’t have thought of ourselves. He was patient, friendly and never pushy, which made the whole experience really enjoyable and stress free.
Theo went above and beyond to make sure we left feeling confident in our choices. He is a real credit to the store and provided excellent customer service. We would definitely return to ProCook and hope to be helped by him again.
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra ProCook - Cannock
We're happy to hear that you had such a positive experience at our Cannock outlet while shopping for your first home. It's wonderful to know that our team member was so helpful and knowledgeable, making your visit enjoyable and stress-free. We appreciate you taking the time to share your feedback.
Great customer service
Great customer service, always find the staff always go beyond the extra mile to help.
25. januar 2026
Besvarelse fra ProCook - Cannock
We are happy to hear that our staff consistently provides excellent support. We appreciate you taking the time to share your positive experience!
The advice given by members of staff…
The advice given by members of staff was really insightful.
19. januar 2026
Besvarelse fra ProCook - Cannock
We appreciate your positive feedback. We are so happy to hear that the advice from our staff was insightful for you.
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