Polite attentive staff who knew exactly the answer to my questions. Neat well laid out store with ample space to wander and peruse without being hassled by staff. Very relaxing shopping experience
Lokation
Skift lokationUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... Se mere
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... Se mere
I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, Storbritannien
4,8
Fremragende
399 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Bullring
We're glad you enjoyed our shop and found our staff friendly.
Knowledgeable and pleasant staff good…
Knowledgeable and pleasant staff good range of products- found what we we looking for.
9. maj 2026
Besvarelse fra ProCook - Bullring
We're so glad our staff was knowledgeable and pleasant, and that you found what you needed! Thank you.
Great in store service at the Bullring…
Great in store service at the Bullring store, Birmingham. Good quality items at a great price.
13. maj 2026
Besvarelse fra ProCook - Bullring
We are so happy you enjoyed your visit to our Bullring store and found great quality items at excellent prices!
The staff was very healpful
The staff was very healpful, and were able to advise us on the product
11. maj 2026
Besvarelse fra ProCook - Bullring
We appreciate you letting us know that our staff was very helpful and able to advise you on the product you needed!
Besvarelse fra ProCook - Bullring
We appreciate your positive feedback.
It's a lovely shop with lovely things
It's a lovely shop with lovely things. A pleasure to walk around.
4. maj 2026
Besvarelse fra ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our shop and found our items lovely.
Extreamly good support
The lady on the phone was extreamly nice and kind to me. I highly appreciate it. She gave me a lot of help and support.
3. maj 2026
Besvarelse fra ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our team member was kind and helpful.
Useful visit to the shopExceptionally good Service guide me…
Exceptionally good Service guide me information out of the products for my consider in future
4. maj 2026
Besvarelse fra ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our service was helpful.
Good customer service & excellent knives
Good customer service from staff. Excellent knives; a pleasure to work with
4. maj 2026
Besvarelse fra ProCook - Bullring
We appreciate you sharing your positive feedback! We're glad you enjoyed our excellent knives and service.
Besvarelse fra ProCook - Bullring
We appreciate you letting us know our staff was very good; it means a lot to our team.
Bullring Store
We travelled to Birmingham just to go to this store and it didn't disappoint! There is something for everyone here - from inexpensive items right up to the more expensive items - there is a very good range. The lady in the store was very helpful and patient - a credit to your company!
5. maj 2026
Besvarelse fra ProCook - Bullring
We're so pleased you made the journey to our store and had such a positive experience! It's wonderful to hear our range met your expectations and that our team member was helpful and patient. We appreciate your kind words.
Besvarelse fra ProCook - Bullring
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Went in for kitchen knives
Went in for kitchen knives - the assistant didn’t disappoint- very knowledgeable - attentive-love the shop I can spend ages looking around. Haven’t used the knives yet but will deffo go back.-
4. maj 2026
Besvarelse fra ProCook - Bullring
We're so glad you had a positive experience and found our team knowledgeable and attentive! We hope you enjoy your new knives.
It’s 👍🏽 I like to see the store in town.
29. april 2026
Besvarelse fra ProCook - Bullring
We're so glad you like our store! We appreciate your positive feedback.
Besvarelse fra ProCook - Bullring
We're glad you enjoyed our products.
Great kitchen kit
The staff were friendly and attentive without being overbearing. The products I've bought have worked great so far and there is an excellent selection and range of kitchen items. All the products have a very premium feel and have been great value
2. maj 2026
Store was well merchandised and staff…
Store was well merchandised and staff were friendly and helpful
2. maj 2026
Besvarelse fra ProCook - Bullring
We're so glad you enjoyed our well-merchandised store and found our staff friendly and helpful.
Very helpful member of staff in store
2. maj 2026
Excellent customer service and a great…
Excellent customer service and a great product so far with 1 week of use
27. april 2026
Great
First time shopping with this company.
Lovely clear layout in the shop, helpful staff. Great value for money with excellent products
30. april 2026
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