I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Se mere
Lokation
Skift lokationUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Se mere
very helpful sales assistant told us pros and cons of frying pans we purchased left us alone to consider our potential purchase and then actual purchase, both ladies were very friendly staff and hel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Storbritannien
4,9
Fremragende
934 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great shop and products
I love ProCook - it’s a great shop with good products at reasonable prices. The staff in Braintree are always friendly and helpful.
11. juli 2026
Besvarelse fra ProCook - Braintree
We're so happy to hear you love our shop and find our products to be great quality at reasonable prices! We're also delighted that our Braintree staff are always friendly and helpful.
Very happy with the service I received…
Very happy with the service I received from your staff. I needed advice on the best size of omelette pan. Excellent quality products.
11. juli 2026
Besvarelse fra ProCook - Braintree
We're so happy to hear you received excellent service from our staff and found our products to be of great quality, especially when choosing your omelette pan! Thank you for your kind words.
Good quality excellent value for money, very helpful staff.
Good quality excellent value for money
10. juli 2026
Very happy assistant so helpful…
Very happy assistant so helpful exchanged my faulty baking dishes and had new ones delivered to my home address I would shop at pro cook again
7. april 2026
Fantastic offers in store at 30% off…
Fantastic offers in store at 30% off everything, will definitely shop there again….Staff very helpful also.
3. april 2026
Very good products
Only ever had one problem with ProCook product and no problem with exchanges. Otherwise always purchased my cooking utensils from this company.
29. marts 2026
Besvarelse fra ProCook - Braintree
We appreciate your continued support and are so glad our exchange process worked well for you. Thank you for sharing your positive experience with our utensils.
Besvarelse fra ProCook - Braintree
We appreciate you sharing that you had a lovely experience and that our staff was great and professional!
Very helpful and knowledgeable staff
5. april 2026
Besvarelse fra ProCook - Braintree
We appreciate you letting us know our staff was knowledgeable and helpful; it means a lot to our team.
Besvarelse fra ProCook - Braintree
We regret that our team's service did not meet your expectations. We will address this issue to improve.
Fantastic customer service.
Fantastic customer service.
The guy who helped us was extremely polite and very helpful.
6. april 2026
Besvarelse fra ProCook - Braintree
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was polite and helpful to you.
Great service…
I need some good knives for a cookery course I was taking and Grace was exceptionally helpful, e planning everything to me and letting me try out the knives on my fingers before I make my choice. Sorry, do I say fingers? I meant some carrots. Fingers was when I got home.
30. marts 2026
Very friendly staff at the shop of…
Very friendly staff at the shop of Braintree. We were very pleased with the offer of 30% off.
Bought some things as well. Very happy to see the stock almost sold so it facilitates the renovation soon to start. It also means like us other people appreciate the quality and functionality of the items pro cook sells.
5. april 2026
Friendly staff
Friendly staff, all items on sale too and a great pan/saucepan set from your outlet store in Braintree Freeport. Truly non stick pans!
1. april 2026
Besvarelse fra ProCook - Braintree
We appreciate you sharing your positive experience! We're so glad to hear that you found our staff friendly and enjoyed the sale items and your new pan set.
Besvarelse fra ProCook - Braintree
We appreciate you sharing that our staff was helpful and that you enjoyed our shop's excellent surroundings and layout!
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