Excellent service and such a huge choice of items. Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
Virksomheden har svaret
Lokation
Skift lokationCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the sh... Se mere
Virksomheden har svaret
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Se mere
Cookshops are now few and far between but we came straight into the store and found exactly what we were looking for in under a minute! Also managed to find a couple more things that we weren’t lookin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Storbritannien
4,8
Fremragende
401 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff gave sound advice and were up to date.
Great service and great item at a very…
Great service and great item at a very good price.
12. december 2025
Besvarelse fra ProCook - Bordon
We appreciate your positive feedback! We are so happy you were satisfied with our service and the item's excellent value.
Very good selection and great prices
9. december 2025
Besvarelse fra ProCook - Bordon
We're happy to hear you found a very good selection with great prices. We appreciate your positive feedback very much!
I was amazed at the range of products…
I was amazed at the range of products and the efficient staff
20. november 2025
Besvarelse fra ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy you liked our range of products and efficient staff.
Besvarelse fra ProCook - Bordon
We appreciate your positive feedback! We're glad you like our product range and are happy with the 10-year warranty.
Very helpful sales assistant who knewe…
Very helpful sales assistant who knew her stock
16. november 2025
Besvarelse fra ProCook - Bordon
We appreciate you sharing your experience! We're so glad to hear that our sales assistant was helpful and knowledgeable about our stock.
Excellent Customer service!
16. november 2025
Besvarelse fra ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great choice of equipment and vast…
Great choice of equipment and vast stock
Excellent staff very helpful with any questions we had
Guarantees on all products purchased explained
As a man a good day out shopping
16. november 2025
Besvarelse fra ProCook - Bordon
We're happy to hear you found a great selection and vast stock! It's wonderful our helpful staff could answer your questions and explain the guarantees. We appreciate your positive feedback!
Helpful staff, reasonable prices
Helpful staff. A wide selection of products at reasonable prices.
11. november 2025
Besvarelse fra ProCook - Bordon
We appreciate your positive feedback! We are so happy to hear that you found our staff helpful and liked our wide selection of products and prices.
So much to choose from and great quality
The shop has all kinds of usefull items, very good brands. I was looking for an item for more than 3 years now and found it in the shop. Really happy.
Shop is in great place, too. Parking is free and many other good shops around.
Think it's also a good choice when looking for gifts: house warmings, weddings.
To be honest: I'm not the kind of woman who likes kitchen appliances for birthdays and Christmas, but occasions as above are great.
14. november 2025
Besvarelse fra ProCook - Bordon
We're happy to hear that you found the item you were looking for after three years! We appreciate your feedback regarding our shop's location, parking, and suitability for finding gifts. We're glad you enjoyed your experience.
Great buy
Friendly cheerful staff polite and courteous
Explained there is as a guarantee with the products
Quick and easy payment
2. november 2025
Besvarelse fra ProCook - Bordon
We're happy to hear that you found our staff friendly, cheerful, polite, and courteous! We appreciate your feedback regarding the guarantee and the quick payment.
Besvarelse fra ProCook - Bordon
We're glad you enjoyed your experience. Thank you for letting us know about the quick and easy service you received from our helpful assistant.
The staff gave excellent serves
30. oktober 2025
Besvarelse fra ProCook - Bordon
We appreciate you letting us know our staff gave excellent service. Thank you for your positive feedback; we are so happy!
Besvarelse fra ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Cookshops are now few and far between…
Cookshops are now few and far between but we came straight into the store and found exactly what we were looking for in under a minute! Also managed to find a couple more things that we weren’t looking for but will come in useful. Impressed by the 10 year guarantee on the muffin tin, seems very good quality.
25. oktober 2025
Besvarelse fra ProCook - Bordon
We're delighted you found what you needed so quickly and discovered additional useful items. It's great to hear you're impressed with the muffin tin's quality and 10-year guarantee. Thank you for sharing your positive experience!
Care from the staff
Competent, pleasant helpful staff.
Ease of finding the items i required
23. oktober 2025
Besvarelse fra ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff competent, pleasant, and helpful and that you could easily find the items you required.
My kettle intermittingly boils for too…
My kettle intermittingly boils for too long before switching off. I went back to ask for a refund as I felt it was a design fault. They tried it twice and they judged it as fine and so would only give me( reluctantly) an exchange. I felt they were accusing me of making up the fault, as they said there was nothing wrong with the kettle and if I came back again they would not give me a refund, as they would have lost money on two kettles.
27. oktober 2025
Besvarelse fra ProCook - Bordon
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Went into store
Went into store, was served quickly but knew exactly what I wanted, staff was helpful and pointed me in the right direction where the item was.
16. oktober 2025
Besvarelse fra ProCook - Bordon
We're so glad to hear you were served quickly and that our staff was helpful in guiding you to your desired item. We appreciate your positive feedback and are happy we could assist you efficiently!
The staff were very friendly and so…
The staff were very friendly and so helpful with us choosing our product.
11. oktober 2025
Besvarelse fra ProCook - Bordon
We appreciate you taking the time to share your experience! We're so happy to hear that our staff were friendly and helpful in your product selection.
Interesting and useful items at good prices
The member of staff on the till was willing to wait for me to collect all my purchases together and was pleasant and helpful not rushing me as it was end of business hours. I haven't used all the things I bought yet but will probably be back to buy some things for Christmas presents.
3. oktober 2025
Besvarelse fra ProCook - Bordon
We appreciate you taking the time to share your positive experience. We're glad the staff member was helpful and patient during your visit. We hope you find some wonderful Christmas presents!
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