High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Se mere
Virksomheden har svaret
Lokation
Skift lokation4-5 Quiet Street, BA1 2JS BATH, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Se mere
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Se mere
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
4-5 Quiet Street, BA1 2JS, BATH, Storbritannien
4,9
Fremragende
931 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Finding things we wanted to purchase.
Finding things we wanted to purchase.
Pleasant staff .
24. marts 2026
The goods and very helpful staff
24. marts 2026
very helpful staff
22. marts 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The lady who served me was very helpful…
The lady who served me was very helpful & extremely pleasant. Well done.
22. marts 2026
Besvarelse fra ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff pleasant and helpful.
The sales assistant helped me find the…
The sales assistant helped me find the right product which was exactly what j was looking for. It was not an item I had expected to find so easily so I was very pleased.
22. marts 2026
Besvarelse fra ProCook - Bath
We're happy to hear that our sales assistant helped you find exactly what you were looking for so easily. We appreciate you taking the time to leave us this great review!
Excellent service from the member of…
Excellent service from the member of staff who explained the range of coffee grinders
21. marts 2026
Besvarelse fra ProCook - Bath
We're happy to hear that you received excellent service and that our staff explained the coffee grinders well. We appreciate your positive feedback!
Good friendly service
Good friendly service most helpful and gave good advice I would recommend the shop
19. marts 2026
Besvarelse fra ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service friendly and helpful.
Besvarelse fra ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our salesperson and pan set.
Fauly product, emails ignored.
I visited the Bath store on 27th of February and purchased a coffee bean grinder. I went to use it on the 3rd of March and noticed a part was missing, making the grinder useless. I emailed ProCook with details of my purchase and a picture of the faulty grinder. No response.
I emailed again on the 13th of March, copying my original email and transaction details and asking 'Why have you ignored my email' No response.
So they have my money and I have a useless coffee grinder. Amazon for me from now on.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra ProCook - Bath
Thank you for your review. We’ve sent you a request for further information such as your order number. Once we have this, a member of our team will be in touch.
Really helpful guidance given.
Really helpful guidance on best use of product.
He took his time and explained fully how to properly use the whetstone to sharpen my blunt knives.
Bought the product, followed advice at home, and it worked!😃
9. marts 2026
The friendly shop assistant directed me…
The friendly shop assistant directed me to where the teapots were situated in the store. I found just the one I wanted at a reasonable price.
8. marts 2026
Our visit was fine shop was busy…
Our visit was fine shop was busy service good as usual
9. marts 2026
Besvarelse fra ProCook - Bath
We're happy you found what you wanted at a reasonable price! We appreciate your positive feedback and are grateful for your time.
Nigel who served us gave relevant…
Nigel who served us gave relevant personal experiences of the machine, made us feel at ease and created the environment for us to want to buy from procook Bath.
4. marts 2026
Besvarelse fra ProCook - Bath
We're glad you felt at ease and valued the personal experience shared during your visit. Thank you for choosing us; we appreciate your positive feedback.
Knowledgeable and great selection
Knowledgeable and great selection. Most helpful and friendly
9. marts 2026
Besvarelse fra ProCook - Bath
We appreciate you noting our great prices and products; we are so happy you are pleased!
Besvarelse fra ProCook - Bath
We appreciate your positive feedback regarding our friendly and helpful staff; we are so happy you enjoyed our nice shop!
Excellent advice …
Excellent advice but no pressure on first visit to shop. Very knowledgeable assistant, gave lots of information - factual and experience based - to help me make a decision. Subsequent visit and purchase equally positive with friendly staff and good service.
6. marts 2026
Besvarelse fra ProCook - Bath
We're happy to hear you received excellent advice without pressure during your first visit. It's great to know the assistant's knowledge and the friendly staff helped you make a decision. We appreciate your positive feedback.
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.