Great choice of products. I went and bought myself some more silicone trivets for hot pans, dishes etc and more bag clips. I'm so pleased with them and would definitely recommend.
Virksomheden har svaret
Lokation
Skift lokation52 Festival Place, RG21 7BF Basingstoke, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and... Se mere
Virksomheden har svaret
We had a pleasant shopping experience at your Basingstoke store and found the staff very helpful. Sadly one of the two own brand electric pepper mills appeared broken with the inside mechanism loos... Se mere
Virksomheden har svaret
Been looking for a blender and happened by chance on one in pro Cook. Both staff in the shop were really helpful with advice and product knowledge. I have now used the blender on several occasions an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
52 Festival Place, RG21 7BF, Basingstoke, Storbritannien
4,8
Fremragende
456 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice ProCook store in Basingstoke
Nice ProCook store in Basingstoke. Always helpful staff.
26. maj 2026
Besvarelse fra ProCook - Basingstoke
We're so glad you enjoyed our store and found our staff helpful.
Expertise and friendliness of the staff
20. maj 2026
Besvarelse fra ProCook - Basingstoke
We appreciate your kind words.
Great choice of products
Great choice of products. I went and bought myself some more silicone trivets for hot pans, dishes etc and more bag clips. I'm so pleased with them and would definitely recommend.
16. maj 2026
Besvarelse fra ProCook - Basingstoke
We're so glad to hear you're pleased with your new silicone trivets and bag clips! It's wonderful that you found a great selection of products. Thank you for your recommendation!
The pan has become unusable within few…
The pan has become unusable within few weeks and I don’t have the receipts which is needed to exchange it though they said it will be mailed
17. maj 2025
Besvarelse fra ProCook - Basingstoke
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
A well stocked shop
A well stocked shop. Found what I was looking for and happy with the price too. Service was also great.
29. april 2026
Warranty claim
I contacted the support team regarding a warranty issue. The claim process was simple and straightforward, and I received a replacement pan within days. I am extremely happy with the new pan and the overall customer support experience!
23. april 2026
very helpful staff.
29. april 2026
Quick, friendly service.
Quick, friendly service. Glass items nicely wrapped to survive the journey home.
24. april 2026
Knife
I went in looking to buy a knife. There was plenty to choose from and needed to know which was the sharpest one. The Staff was very helpful in helping me find the right one.
18. april 2026
Besvarelse fra ProCook - Basingstoke
We're glad you found a knife from our wide selection. We're happy to hear that our staff was helpful in assisting you to find the right one for your needs. Thanks for your feedback.
Good advice, got what I wanted
I found what I sought. Two members of staff on duty. Both very helpful and easy to talk with. Good advice and corrected an error I made with courtesy. All good.
21. april 2026
Besvarelse fra ProCook - Basingstoke
We appreciate you sharing your positive experience. We're so glad to hear that our staff were helpful and offered good advice, and that they corrected your error with courtesy.
Staff didnt hound me whilst looking but…
Staff didnt hound me whilst looking but were there when I needed to ask.them about a product I was looking for .
17. april 2026
Great quality at fair price
12. april 2026
Good products but overpriced
10. april 2026
Great products at a reasonable price
Great products at a reasonable price. Staff are very helpful and make the whole experience a pleasure.
8. april 2026
Excellent helpful assistance
Excellent helpful assistance received in checking stock and making sure we received the available discounts. Superb saucepans.
2. april 2026
Besvarelse fra ProCook - Basingstoke
We're happy to hear that you found our assistance helpful with stock and discounts. It's great to know you are enjoying the saucepans. Thank you for your positive feedback!
Linde is always very helpful and…
Linde is always very helpful and professional and she is wonderful to deal with!!
29. marts 2026
Besvarelse fra ProCook - Basingstoke
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our service helpful and professional.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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