The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent selection of products which I found to be quite reasonably priced. Staff were very helpful and I would recommend a visit.
Excellent range of products & prices! Diane was very helpful and friendly, not pushy just explaining what the products ranges do on the tin! Will definitely be back, thank you 😊
Virksomheden har svaret
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, Storbritannien
4,9
Fremragende
658 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Banbridge
We appreciate you letting us know our staff was helpful and knowledgeable, and that we have good availability. It means a lot to our team.
Efficient and well informed staff…
Efficient and well informed staff advising on purchase of Stainless Saucepans and frying pan which were PFAS free. The set I had seen on your website were reduced to £79 which was a brilliant reduction for a set with 10 year guarantee.
25. april 2026
Besvarelse fra ProCook - Banbridge
We're delighted to hear about the efficient service you received and that you found PFAS-free cookware with a great discount and guarantee! Thank you for your positive feedback.
Very helpful staff.
25. april 2026
Besvarelse fra ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Besvarelse fra ProCook - Banbridge
We appreciate you letting us know our staff was pleasant; it means a lot to our team.
Staff was very attentive.
19. april 2026
Besvarelse fra ProCook - Banbridge
We appreciate you noting our staff's attentiveness. It means a lot that you had a positive experience with our team!
Norwich City Centre branch once again have given…
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an item which was low on stock and grateful it was put aside and kept until they arrived a few days later. Very happy with purchases. High quality kitchen shop
22. april 2026
Besvarelse fra ProCook - Banbridge
We're happy to hear about the excellent customer service you received at our Norwich branch. We appreciate that you recognize our staff answering the phone before closing and reserving your item. We're glad you're happy with your purchases!
A very good range of goods very helpful…
A very good range of goods very helpful staff. Very happy with my visit to ProCook
17. april 2026
Besvarelse fra ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our range of goods and helpful staff.
Very helpful staff and willing to help
Very helpful staff and willing to help
Excellent service from Diane
21. april 2026
Besvarelse fra ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was very helpful to you.
Great shop
When we walk into the shop the staff spoke it's our second to buy from this shop
19. april 2026
Besvarelse fra ProCook - Banbridge
We're happy to hear that our staff spoke to you when you visited our shop! We appreciate you choosing us for your second purchase. Thanks for your feedback.
A great shop but some of the products are a bit "tacky"!!
Lovely shop and the two members of staff were friendly and very helpful!
I own the Damascus 67 Knife set and it is really superb...pity that some of the other kitchen "gadgets" are so poorly made!
17. april 2026
Beautiful shop full of lovely kitchen…
Beautiful shop full of lovely kitchen ware and very helpful and friendly staff.
11. april 2026
Store assistant was very helpful and…
Store assistant was very helpful and had good product knowledge
9. april 2026
A Very pleasant and helpful woman found…
A Very pleasant and helpful woman found the product I was looking for it was a very pleasant experience thank you
6. april 2026
Besvarelse fra ProCook - Banbridge
We appreciate you letting us know about the great service; it means a lot to our team that you are happy.
Besvarelse fra ProCook - Banbridge
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
The Lady was very friendly & helpful
The Lady was very friendly & helpful.
Good interaction skills with the public.
3. april 2026
Excellent sales staff
Sales staff were very helpful and put together a package of goods to meet our needs at a very good price.
4. april 2026
Besvarelse fra ProCook - Banbridge
We appreciate you letting us know that our staff was knowledgeable and extremely helpful; it means a lot to our team.
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