Been getting Pro Bunga's excellent service to send hampers, fruit baskets and cakes to my beloved in Bandung. Always very happy and satisfied as the items are fresh, messages are well printed and deli... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Working thru ProBunga is a strait forward and great experience. The flower arrangements are beautiful. Delivery is on point. I recommend - Dan J C
I ordered flowers and dolls for my girlfriend on May 5th. The flowers I see online were too different to get where they actually got them. The colors are different, and there are no other plants on th... Se mere
I recently bought flower and cake for my mother. They have excellent customer service and willingly go extra miles to find what you are looking for. As an Indonesian living abroad, I would definitel... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Probunga is one of the most prominent online flower shops in all of Indonesia. We deliver various gift items, including flowers, cakes, chocolates, and a lot more, across multiple cities in Indonesia to make your special moments with your loved ones memorable. On our website, you will find a wide range of flower bouquets, delectable cakes, chocolate baskets, and much more that will be suitable for all the important events and celebrations in the life of your friends and family.
Kontaktoplysninger
Jl. Raya Klp. Hybrida No.26 Blok PF 18, Klp. Gading Bar., Permai, Jakarta, Daerah Khusus Ibukota Jakarta 14250, Indonesia, 14250, Jakarta, Indonesien
- +62 8159005178
- admin@probunga.com
- www.probunga.com
3,6
Middel
51 anmeldelser
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bad quality of flowers delivered in a…
Bad quality of flowers delivered in a birthday… I would never use them again
21. september 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
We’re truly sorry to hear about your disappointing experience with the birthday flowers 🌸. Providing fresh and beautiful arrangements is something we take very seriously, and we sincerely apologize that we failed to meet your expectations. Your feedback is important to us, and we’ll be reviewing this issue with our team to improve our quality and ensure it doesn’t happen again. We deeply regret the disappointment caused.
–TeamProbunga
Pro Bunga's satisfied customer
Been getting Pro Bunga's excellent service to send hampers, fruit baskets and cakes to my beloved in Bandung. Always very happy and satisfied as the items are fresh, messages are well printed and delivery is reliable. Thanks so much to all at ProBunga. Wish you could offer more items in future, like chicken essence and more other foodstuff... Will be patronising soon again... 😊
29. august 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
Thank you so much for your continued trust and kind words 🌸 We’re truly delighted to hear that you’ve been happy with our hampers, fruit baskets, and cakes—freshness, reliable delivery, and thoughtful messages are what we always strive for. We also appreciate your valuable feedback regarding more product options like chicken essence and other food items. Our team will definitely take this into consideration as we grow. We look forward to serving you again very soon 🙏✨
Besvarelse fra ProBunga
Thank you so much for the 5-star love! 🌟
We’re thrilled you had a wonderful experience with us — your trust means the world.
Can’t wait to serve you again with more beautiful blooms and smiles! 💐✨
— Team ProBunga
impeccable service
It is with great appreciation that we extend this formal commendation for your exemplary service rendered in Jakarta while operating from our base in Singapore.
Vera's ability to manage cross-border responsibilities with such professionalism, efficiency, and dedication has not gone unnoticed. Despite the challenges of remote coordination she consistently delivered high-quality results, maintained excellent communication with me.
I will definitely recommend ProBunga to anyone be it in Jakarta or Singapore!
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
Dear Melanie,
Thank you so much for your heartfelt and generous words! 🌸
We’re truly honored to receive such a glowing commendation, and we’re absolutely thrilled that your experience with us — especially through Vera’s dedicated efforts — left a lasting impression.
Cross-border coordination isn’t always easy, but knowing that Vera could make the process feel seamless means the world to us. She (and our whole team) is beaming with pride right now! 😊
We’re beyond grateful for your recommendation and can’t wait to serve you — or your friends — again, whether in Jakarta, Singapore, or beyond.
With sincere thanks,
Team ProBunga 💐
Roses and smiles
Excellent quality flowers with a great customer experience. Good personal communication with order details and progress.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
Thank you so much for the lovely review! 🌹
We’re thrilled you enjoyed both the flowers and the service — that’s exactly what we aim for.
Sending smiles right back your way, and hope to serve you again soon! 😊💐
— Team ProBunga
Extremely disappointing, don't bother
The flowers were nothing like the photos and the cake ended up being purchased at Mako (formerly bread talk). Very disappointing
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
We're truly sorry for the delay in responding — this message comes directly from the owner of ProBunga.
We’re deeply sorry to hear about your experience. This is absolutely not the level of quality or service we strive for, and we take your feedback very seriously. The bouquet and cake should have reflected exactly what was promised, and it’s clear we fell short.
Please reach out to us directly — we’d really like the chance to make things right. Your trust matters to us, and we’re committed to doing better.
The flower is great
The flower is great, but the delivery time need more work.
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
We’re thrilled you enjoyed your flowers! Thank you for your feedback.
Amazing
So so happy with ProBunga! The service was amazing, the flowers are beautiful and the staff is so helpful. They delivered the flowers on the same day, always communicating with me so I would know when it would get delivered. Would recommend 10/10!!
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
Thanks for the glowing feedback! We're delighted you had a great experience. Be sure to check back—we're always adding new seasonal surprises!
Top quality
Top quality
I order each month
Only one regret on the timing if delivery
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
We’re thrilled you enjoyed your flowers! At ProBunga, we put heart into every arrangement. Thank you for your feedback.
Besvarelse fra ProBunga
Thanks a bunch for your lovely review! Your support means the world to us.
The order was 100% accurate, just like the picture.
I ordered a Black Forest cake and two dozen red roses. The cake was delicious, and the roses were fresh and exactly as shown in the picture. Everything was delivered on time. Very satisfied!
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra ProBunga
Your kind words just made our day! We’re so happy you chose ProBunga and hope your blooms brought joy and beauty to your occasion.
Unethical and Scammer
My only advise.
This business is UNETHICAL and a SCAMMER! DO NOT PATRONIZE THEM!
Ordered sunflowers, they claimed no stock and want to replace with rose. In the end, order was canceled.
Refund has a shortfall of 6.4% of deducted amount.
It was a fault of theirs, and they SCAMMED me by refunding a smaller amount than deducted!
I take it as charity for a collapsing business!
12. februar 2025
Uopfordret anmeldelse
TERRIBLE SERVICE AND QUALITY, SCAM!
My partner ordered flowers on Feb 12 and supposed to deliver on Feb 14. And they just informed us that the flowers were destroyed during the delivery and will resend it tomorrow. But we haven't received the flowers yet until today.
They didn't answer our calls too.
Very bad experience and was just read all the reviews and they experienced the same things.
And i received very bad quality flowers and way soooooo different with the photo. Pink roses with yellow ribbon 😭
The owner said she will give complimentary Chocolate but it turned to a doll i can't even named it.
Also, they called me after i put comment on their IG post, before it they never reply and answer my calls.
14. februar 2025
Uopfordret anmeldelse
Very bad experience with Pro Bunga services.
My order#171898267 Flowers&Chocolate for Valentine 14 Feb 2025, delivery time is too late at 09.00 pm. Roses flowers found not fresh anymore look bad flowers. Customer Service is useless and very bad, they have been never answered customer calling even Whatsapp message. I feel very bad experience with Pro bunga.So it is better
not order from this one especially for important occasionally. Not professional in work and delivery time, quality flowers also not fresh in hand. Skip this florist from your list it's very bad experience
Regards,
Silverius
Qatar state.55710957
14. februar 2025
Uopfordret anmeldelse
PROBUNGA : expensive, almost-dead flowers
Expensive, almost-dead flowers. DO NOT TRUST the great reviews on their website. The flowers that were delivered were not the same as the photos they sent to me "just before delivery"and certainly not even close to those on their website. I organised flowers for a group from overseas for a friend's mother's funeral and they barely arrived on time, and only after much badgering. Moreover, the guests were shocked at the state of the flowers, which looked more like an insult to the deceased. How humiliating for us who entrusted Probunga to bid the final farewell to their loved one. The flowers were so withered that they could not be kept by the family the following day and had to be discarded. THE COST WAS EXPENSIVE for such poor quality and service.
22. august 2024
Uopfordret anmeldelse
Never Dissapointed
They never seem to dissapoint and even if there is a delay they will always keep me updated!
2. maj 2023
Uopfordret anmeldelse
Terrible service
Terrible service. Didn't even inform me that the flowers were out of stock and the delivered flowers were different from the description and it didn't come with a pot when the flowers were delivered. They don't even intend to give me a full refund despite their mistake and blamed me for it! Extremely disappointed with their service. First and last experience with this company. I'll just stick to other flower companies. Please be careful with their reviews on their website, it's fake. They only put the good ones and don't display the bad reviews!
14. april 2023
Uopfordret anmeldelse
Terrible customer service arrived late…
Terrible customer service arrived late and flowers look terrible
13. februar 2023
Uopfordret anmeldelse
Very good service
I got a recommendation from my friend and after I ordered the service was really satisfying, very responsive and the delivery was also very smooth. Very good service.
4. oktober 2022
Uopfordret anmeldelse
Flowers are so fresh
The flowers are so fresh and arrange beautifully. I will repeat order again next time.
1. oktober 2022
Uopfordret anmeldelse
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