First time dealing with Privalgo after being let down by our bank while transferring (or rather trying to transfer) money from France to the UK. The service was first class, Louis has been excellent a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Honestly, Privalgo have been an absolute pleasure, experience has been top and the customer service side of things has been really great
Richard was absolutely fantastic. We used this company when buying a house in France and Richard ensured everything went through smoothly. He kept in touch throughout the process and it was a huge wei... Se mere
Virksomheden har svaret
Have been a regular user on a monthly basis And very happy with service and charges but I have been frustrated at extra charges I have suffered due I think to some low value transfers. These extra ch... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over a century’s worth of combined experience, we are leaders in foreign exchange, serving both private individuals and corporate clients. Privalgo combines market-beating exchange rates, intuitive tech platforms and a tailored personal service to give our clients the most rewarding foreign exchange experience. We believe that there is a story behind every currency conversion. Whether that’s a business opening its doors to the wider world or a family buying a home abroad. We understand that people are at the heart of these transactions. So, that’s how we treat our clients — as people. Each Privalgo client gets their own personal Relationship Manager. We get to know you, your story and your foreign exchange requirements. The way we see it — that’s the only way we can create you truly bespoke solutions. The foreign exchange industry has often been described as a game of smoke and mirrors. Traditionally, the process has been hidden from the people who are exchanging money. We’re working to change this. Our accessible and intuitive client portal and culture of transparency puts our clients back in control of the foreign exchange process. Privalgo’s clients can see exactly what exchange rates are available to them. Moreover, they can see the rates at which we can buy them. This means no game playing — you’re in control. Privalgo is authorised by the Financial Conduct Authority (FCA) as an Electronic Money Institution for the provision of issuing E-Money and undertaking payment services (FRN 900887). Privalgo Limited is a company registered in England under registration 11219580. Registered office: 16 Eastcheap, City of London, London EC3M 1BD
Kontaktoplysninger
16 Eastcheap, EC3M 1BD, London, Storbritannien
- +44 (0) 20 3880 0575
- hello@privalgo.co.uk
- www.privalgo.co.uk
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Can easily recommend
Honestly, Privalgo have been an absolute pleasure, experience has been top and the customer service side of things has been really great
Friendly and responsive
Would definitely recommend Privalgo. The team are always friendly and ready to do whatever they can to help, not to mention being super responsive.
Seamless and stress-free
Privalgo made our international payments seamless and stress-free. The service is personal and the team are fast to respond, transparent and genuinely helpful. Thank you!
Amazing!
I am always blown away by the service of the team at Privalgo, they are always able to create a first class customer experience!
From start to finish.
From start to finish, I always receive excellent service. I'll continue to recommend the team at Privalgo.
Always there to answer any questions or queries that I may have, making it a smooth and painless transaction.
I made 3 transactions from my betlabel…
I made 3 transactions from my betlabel casino account, 1 worth 650 euros, another worth 95 euros and another worth 250 euros and it did not reach my revolut bank. They are thieves.

Besvarelse fra Privalgo Ltd
Great service and good platform
I needed to do a simple large transfer EUR => GBP and it went really smoothly with them. Great platform and customer experience.
Special shoutout to Jess who went above and beyond what I’d have expected and made sure everything was on track and on time.
Great experience!
We bought our first property and were a little worried about transferring money from abroad, knowing that the process of buying property can be quite intimidating and stressful.
Fortunately, Privalgo supported us, and Jess and Richard were very helpful in guiding us through the transaction process and provided us with excellent advice. We appreciate their personal attention, proactive communication, and overall excellent service. Privalgo is highly recommended and we look forward to use their service again.
Great service
First time dealing with Privalgo after being let down by our bank while transferring (or rather trying to transfer) money from France to the UK. The service was first class, Louis has been excellent at explaining how it all works, without putting any pressure to use Privalgo, and took the time to guide me through the steps even doing a test with a token amount to check the process worked and we were happy with it. Very quick, efficient and helpful. Highly recommend.
Very responsive and good communication
Very responsive and good communication. A company I would have no hesitation to recommend to family and friends.
Great company
Great company to deal with. Very professional, exceeded my expectations.
Cold email, spam call
First they send a cold email, then immediately a cold call, with no interaction between us! If you're this desperate for leads please keep us out of it.

Besvarelse fra Privalgo Ltd
Richard was absolutely fantastic
Richard was absolutely fantastic. We used this company when buying a house in France and Richard ensured everything went through smoothly. He kept in touch throughout the process and it was a huge weight off my mind knowing we had this very professional support.

Besvarelse fra Privalgo Ltd
Had a great experience with Privalgo
Had a great experience with Privalgo, they were patient and understanding as I was waiting for the right time. Jess Allen was highly professional and always available for any questions and assistance I needed. Highly recommend.

Besvarelse fra Privalgo Ltd
Great rates, superb customer service
Richard is fantastic! Always a pleasure to work with, takes the time to explain the market, very professional, diligent, and personable. I highly recommend Privalgo! Beats Wise, Currencies Direct, Revolut, and all others. If you want customer service, use Privalgo!

Besvarelse fra Privalgo Ltd
Great service
Sam was extremely helpful and knowledgeable. He spent a great deal of time answering my questions and explaining the rates.
He is an asset to Privalgo.

Besvarelse fra Privalgo Ltd
Jess is an incredible asset to…
Jess is an incredible asset to Privalgo! Always happy to help

Besvarelse fra Privalgo Ltd
Prohibitively slow
Took them three weeks to review and decide that they won't accept an incoming payment. Hilarious.
Edit: Privalgo responded to this review 11 months after I posted it. QED :)

Besvarelse fra Privalgo Ltd
Great service along with leading…
Great service along with leading exchange rates.

Besvarelse fra Privalgo Ltd
Have been a regular user on a monthly…yesterday’s
Have been a regular user on a monthly basis And very happy with service and charges but I have been frustrated at extra charges I have suffered due I think to some low value transfers.
These extra charges make the value of the exchange less competitive. What is most frustrating is that the charge is never highlighted in the the process and can be most annoying.

Besvarelse fra Privalgo Ltd
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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