Printerpix Anmeldelser 24.351

Besvarelse fra Printerpix

For 3 dage siden

Estimado Dani,

Lamentamos profundamente la experiencia que ha tenido con nosotros y entendemos perfectamente su frustración y decepción. Nos duele saber que ha sentido que no hemos sido profesionales o serios en la atención a su pedido, y queremos expresarle nuestras más sinceras disculpas por cualquier molestia que esto le haya causado.

Nuestro objetivo siempre es brindar un servicio de calidad y confianza, y lamentamos no haber cumplido con sus expectativas en esta ocasión. Para poder entender mejor lo ocurrido y asegurarnos de que esta situación se resuelva de la mejor manera posible, le invitamos a que nos contacte directamente a través del siguiente enlace: https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new

Nos comprometemos a revisar su caso con atención y a trabajar para que quede completamente satisfecho con la resolución.

Agradecemos mucho que nos haya compartido su experiencia y esperamos poder resolver esta situación a la brevedad.

Saludos cordiales,
Joey
Printerpix

Besvarelse fra Printerpix

For 3 dage siden

Dear Jan,

We are truly sorry to hear about the ongoing frustration and inconvenience you've experienced over the past several months. We understand how disappointing it must be to wait so long without a resolution, especially regarding the damaged mugs and the refund you have been waiting for. Please accept our deepest apologies for the distress this situation has caused you.

Your feedback is incredibly important to us, and we genuinely want to make things right. We noticed that you responded to us on Trust Pilot in January, and we want to ensure that your concerns are fully addressed. To do so, we kindly ask that you reply to the email we previously sent you so we can work directly with you to resolve this matter to your satisfaction.

We truly appreciate your patience and the opportunity to make this right. Looking forward to your response so we can assist you further.

Warm regards,
Joey
Printerpix

Besvarelse fra Printerpix

For 3 dage siden

Dear Ashley,

We are truly sorry to hear about the incredibly difficult and frustrating experience you have endured over the past several months. We deeply regret the distress caused by the issues with your canvas, the handling of your personal and meaningful photos, and the miscommunications that have occurred throughout this process. Please accept our heartfelt apologies for the disrespect and inconvenience you have faced.

Your trust and satisfaction are very important to us, and we genuinely want to resolve this matter to your full satisfaction. We understand how sensitive and personal this situation is, especially given the significance of the photos involved. We also regret that you have felt misunderstood or mistreated, and we want to make this right.

To ensure we address everything properly, we kindly ask that you reply to the email we previously sent you. This will allow us to work directly with you and find a suitable resolution as quickly as possible.

Thank you for your patience, and we truly hope to have the opportunity to restore your trust.

Warm regards,
Joey
Printerpix

Besvarelse fra Printerpix

For 3 dage siden

Dear Jenny,

Thank you for sharing your feedback with us. I am truly sorry to hear about your experience and the confusion regarding the product size. We understand how important it is for our customers to have clear and accurate information, and I apologize if the details about the calendar size were not as obvious as they should have been. Your comments are very valuable, and we will take them into account to improve our descriptions.

To help us better understand your situation and ensure everything is handled properly, I kindly ask you to reach out to us directly at https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new. We want to make sure that your concerns are addressed and that we can assist you in any way we can.

Thank you for your patience and for giving us the opportunity to resolve this matter. We look forward to hearing from you soon.

Best regards,
Joey
Printerpix

Besvarelse fra Printerpix

For 3 dage siden

Lieber Heinz,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns sehr leid zu hören, dass die Auswahl an Fotobüchern im DIN A4 Hochkant Format bei Nachbestellungen eingeschränkt oder teuer ist. Wir verstehen, wie wichtig es für Sie ist, die passenden Produkte zu guten Konditionen zu erhalten.

Um sicherzustellen, dass wir Ihre Anliegen vollständig verstehen und bestmöglich darauf eingehen können, möchten wir Sie bitten, sich direkt an uns zu wenden unter https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new. Wir möchten gerne gemeinsam eine Lösung finden und sicherstellen, dass Sie mit unserem Service zufrieden sind.

Vielen Dank für Ihre Geduld und Ihr Verständnis. Wir freuen uns darauf, von Ihnen zu hören und Ihnen weiterhelfen zu dürfen.

Mit freundlichen Grüßen,
Joey
Printerpix

Besvarelse fra Printerpix

For 3 dage siden

Dear Margie,

We are truly sorry to hear about the frustration and disappointment you have experienced regarding your blanket order. It is upsetting to learn that your previous attempts to get this resolved have been ignored, and we sincerely apologize for the poor customer service you've encountered. Please know that this is not the standard we aim to uphold.

Your concerns are very important to us, and we want to make things right. We understand how frustrating it must be to feel unheard, especially when you’ve already taken steps to resolve the issue. To ensure we address everything properly and to assist you effectively, we kindly ask you to reply to the email we previously sent.

We are committed to resolving this matter to your satisfaction and appreciate your patience. We look forward to hearing from you so we can work toward a proper resolution.

Warm regards,
Joey
Printerpix

Besvarelse fra Printerpix

For 3 dage siden

Chère Marie,

Nous sommes désolés d'apprendre que votre expérience avec notre site n'a pas été à la hauteur de vos attentes et que vous avez eu l'impression d'une information trompeuse concernant la réduction proposée. Ce n'est absolument pas notre intention, et nous comprenons parfaitement votre frustration.

Nous aimerions beaucoup pouvoir clarifier la situation et nous assurer que tout soit bien compris. Pour cela, nous vous invitons à nous contacter directement en utilisant le lien suivant :
(https://printerpixcom-projecthelp.freshdesk.com/support/tickets/new)

Votre satisfaction est importante pour nous, et nous ferons notre possible pour vous aider à résoudre cette situation.

Encore toutes nos excuses pour la gêne occasionnée. Nous espérons avoir de vos nouvelles rapidement.

Cordialement,
Joey
Printerpix

Besvarelse fra Printerpix

For 3 dage siden

Dear Jacob,

We are truly sorry to hear about your disappointment with the quality of the blanket/throw you received. Please accept our deepest apologies for not meeting your expectations. We understand how frustrating it can be when a product does not live up to the standards you were expecting, and we sincerely regret any inconvenience this has caused.

To ensure we can properly address your concerns and work toward a resolution, we kindly ask you to reply to the email we previously sent. Your feedback is very important to us, and we want to make sure this matter is resolved to your satisfaction.

Thank you for your patience and understanding. We look forward to hearing from you soon.

Best regards,
Joey
Printerpix