PowerToolSpares Anmeldelser 

487
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We lost our beloved Papa in February this year, I was given a few of his tools, which he was meticulous about, on the first use of the SDS drill, it popped, smoked and blew the electrics! I had... Se mere

Bedømt til 5 ud af 5 stjerner

35 year old Elu router now back to original working condition. Postage costs UK to New Zealand always a "suck it up" experience. That said, both orders I made arrived well packaged in good order.

Bedømt til 5 ud af 5 stjerner

Item was exactly as described, brand new (and now difficult to find). Delivery was within timescale given by vendor. Price was competitive but postage was quite high for a small item - no fault of ven... Se mere

Bedømt til 1 ud af 5 stjerner

I've Emailed and phoned to get an answer to my query, forget the contact us, as it appears to be ignored if its difficult, a simple sorry we don't cover those parts would suffice if you cant supply ra... Se mere

Virksomhedsoplysninger

  1. Værktøjsbutik

Oplysningerne kommer fra forskellige eksterne kilder

Spares,Power tools,Black & Decker,DeWalt,Bosch,Elu,Makita,Elektra Beckum,Parts,Sheppach,Carbon Brushes,Lawnmowers,Drive Belts,Mowers,Routers,Planers,Metabo,GW250,DW707,Hitachi,Garden Vacuum,Cordless Drill,Qualcast,Skill,Fein


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

487 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(487)

31 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Website excellent

Website excellent, ordered and delivered the next day. Can’t ask for anything better.

Would recommend unreservedly.

Thank you. My Bosch hammer drill is up and running.

30. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

I ordered the part over the phone on the Monday, speaking to a very helpful member of their customer service team. The price was very competitive and, although the item wasn't in stock, it was still delivered on the Wednesday morning! Mower now working perfectly again.
Many thanks for the excellent service.

3. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery, great service. Exactly what we needed, genuine spare, it arrived next day and was reasonably priced. We will use them again for Makita spares. Thank you.

17. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered a makita part ,assumed…

I ordered a makita part ,assumed wrongly it was in stock, and would be with me in 2-3 days ,needed this in a rush ,fortunately found another supplier,part arrived from them in 2 days .I've now got a spare ! not worth returning .It should be clearly stated when parts are not in stock.

5. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bad experience

Selling items for Makita that are no longer in stock.8 days after the order was placed,the response from the seller on the order status was : "The item was no longer available".
XD XD
Waste of time!! Unreliable seller!

1. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Prompt delivery

Having looked at a number of other sites to find that the part I required was no longer available I was pleased to on this one it was available. The order process was easy, I received notification the next day that the part had been packed and awaiting collection and the day after it arrived. Thank you for the service.

25. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor service all around

Placed an order and it took months to arrive after several emails, when it did arrive I questioned whether they had sent the correct part, they haven't bothered to contact us, will never use again

20. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

All good, no, very good!

Good website, easy to use, really like the exploded diagrams so one knows exactly what to order and what will come. Delivered the next day for the normal delivery price, so excellent service. Invoice included in packet and by email. Item as selected, a part to a Bosch sander. So all perfect

15. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent..!!

Logical, easy to use webpage and found the spares for the 35+ year old B&D Workmate I have out here in Oz.
Only 8-10 days delivery time so very happy with the service.
All the spares fitted perfectly and I now have a workmate that doesn't have an old bungey cord holding the legs up for the first time in 30 years..!! :)
Many Thanks....

21. november 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Take your money even when they don't…

Take your money even when they don't have stock
The website implies items are in stock when they are not.
The only mention potential stock issues once you have ordered
When you try to cancel an order they dont respond to emails

5. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

You could wait

You could wait, but expect it.
Add up all the makes and models of tools then x by the individual parts for each. Fancy stocking that lot? No nor me. It’s either stocked or not. Ok the website could be better and clearer concerning stock and delivery. I had a seven week wait! But I emailed around 10 days after ordering and was told when each part was due into the country.
Sure enough parts arrived.
Other than the wait everything else was fine. If you want a part instantly call or email them first to get an update on availability. They are a small family business and don’t have Amazon size warehouses. Parts are 100% genuine and well packaged for delivery.

27. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Powertool Spares

Powertool Spares, communication excellent, service exceptional and product exactly as listed. Delivery was next day! Will recommend to anyone. Thanks 😊

14. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Lack of customer service

Ordered a fuel hose from them. After a week no update so emailed them twice asking for despatch details no reply. Telephoned only be told they had to order it as it was not in stock. Its 2022 either email customer with this detail or link your stock to your website. Refunded and ordered elsewhere

8. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor Service and Misleading Information

I had previously ordered an item, shown as In Stock, which arrived in about 4 days. Not fast, but acceptable.

I then ordered a replacement part for a hedge trimmer on 8 June. This was shown as Expected Dispatch by 16 June. The money was taken immediately, but dispatch did not happen. I received no email or phone call by way of explanation.

After 2 weeks I telephoned and spoke to a woman who said she would look into it and contact me. I had an email from her the following day to say the part was not available anywhere in the UK, but stocks were expected by 27 June, with distribution and dispatch taking further time. The obvious question is why payment was taken immediately, when stock situation was so uncertain.

Early July, still with no updates, I emailed the woman at Powertool Spares who had sent me the previous email. My email was ignored. Two days later I sent a Contact Us message on their website. This was ignored. A few days later I sent another message. Again, no response.

On 18 July I telephoned them. There was only an answerphone recording, a woman saying "I'm not here. Leave a message". This was concerning. The business claims to be an established family business, with a number of employees.

Later that day I did make phone contact, and it was the same woman. Once again, she said she would look into it and contact me. She even confirmed my phone number. She has not contacted me.

Their website still shows the relevant part, but every day the expected dispatch date goes back one day, always showing one week ahead of current date. This is obviously false advertising.

Unfortunately, my experience of Powertoolspares appears similar to numerous other reviews. I could not recommend them.

20. juli 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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