Poundstretcher Anmeldelser 

It wouldn't let me me give zero for service I was in the Workington sore today at 15.29 on the 4th August 2024 I was in for a couple of things and when going round the shop I noticed 2 baskets with extension sockets and 2 usb ports with in priced at 7.49 took one to the till and it was wrongly priced I've been in there before and quite a lot of things are wrongly priced any way I said I'm sorry and the young lady who was serving me said she'd going get some one who could lower the price for me because they were always doing that the manager came out disappeared for a bit and just swapped it with another and said that's the one i said eh no I've worked in a shop before and if it's price marked at that price he was a scruffy looking guy with shorts on and wouldn't give me his name gave me a load of cheek as well as showing me up as a customer who goes in quiet at t he was rude and stood there with his hands crossed like I'd done something wrong im making this an official complaint and would like a response

I walked in to the Poundstretcher Crawley store today. I usually go to Poundstretcher at Crawley

• Good prices.
• I feel at home because of the treatment I get from the lovely colleagues there.

Today I went to pay and I was pleasantly surprised, they told me I won a 10-pound voucher.

1. I knew nothing about it. I would have gladly paid for the goods and left. They stood by their principles and said that I was the rightful winner.
2. I am from the subcontinent. There was no racial discrimination or bias.

TO ME IT WAS NOT A 10 POUND VOUCHER. IT WAS OVERWHELMING, UNBIASED LOVE THAT WAS DISHED OUT TODAY. KUDOS TO POUNDSTRECHER CRAWLEY STAFF.

Keep up the good work, and you will be the light to many who are burdened with the obligations of life. “Special shoutout to my dear security friend”.

Visited Bexhill Road store in St Leonards on Friday 7th June. Great experience, especially from Andy who was so helpful and went above and beyond to ensure that I got what I wanted.

The stock and prices in the shop are OK. However; because I walked into the shop wearing a tracksuit, one of the staff promptly started following me around the shop. She made it very obvious that she was watching me. When I spent a couple of minutes in one place trying to decide on what to buy, she just stopped, got in my way, and watched me decide what to buy. She only left me the moment I placed the products at the till. I was very disappointed to be treated as a potential shoplifter and won't be returning which is a shame as I have always had a positive experience in this shop. I don't know why she didn't watch me on the cameras which are at the till if she thought I looked like a shoplifter, however she made it very obvious which ruined my shopping experience and I didn't feel comfortable enough to continue shopping.

Visited the Hastings store on Bexhill road recently after a number of years as it had gone downhill …I must say I’m impressed the store Has turned a corner … loads products great prices and very tidy & clean and the staff was more than helpful .
I’ll be back all the time now

easy to get around store ,plenty of items in stock quick service at the till by denise.my only complaint is the music is too loud & could put people off especially deaf people who wear hearing aids & they could suffer painful feedback

Allenton Derby branch

What a disgrace for a shop.Very over priced and full of cheap tack...the young girl that's always on the till is quite rude and you are lucky if you get a thank you, Someone needs to speak with her abt her lack of customer service.Shop always
looks a mess????the worst shop they could of put in Allenton in Derby.

I attended the Carmarthen branch recently. I was actually surprised to find it open as from the outside it looks derelict and abandoned. The sign is faded and falling part, there is clearly no pride or maintenance taken in the appearance. There were no cars in car park which would at first glance make you assume the shop is abandoned and upon entering the store there were no customers. I had a browse however I struggled to spend any money. There was plenty of stock on the shelves, just nothing you can't find elsewhere for the same price. I found that every space was filled but with bulky items and there was a lack of variety with the products like you find in other similar stores. I found the whole experience underwhelming, there just seemed to be a lack of identity, offers or enticement. The staff were friendly enough.

Out of date food sold by 2 years! Still waiting for this to be sorted!!
Rude Customer service avoid at all costs!!
Trading standards will be involved!

Absolutely brilliant. There was a mix up on the price tags and we were let off the £2 which we didn’t have on us at the time . This shows a store that really does care about there customers

Whats happened to this store it used to be decent and inexpensive, Went in for a look around as not been in for ages, couldn't believe the audacity of some of there prices they are charging for instance them little pots of instant mash potato, are literally 45-55p in BNM, Herons, home bargains etc There £1 here, there pot noodles £1.25 lol there not even that in Tesco or Asda etc, and some of the prices of Plastic plant pots are ridiculous, £8 for a yellow basic 5ltr plastic plant pot (reduced from £12) lol not a chance have they sold that for 12.00 it's not even worth £2, they sell that Easy range wash powder & wash liquid etc, they charge £1.60 for easy washing up liquid lol and £3.99 for 18 Easy liquid tabs! 89p for a can of lucozade, Hills coconut rings the half pack size that are 39p in BNM and Homebargins, 80p In there, even the cheap branded sauces was £1.80... how do they think they can charge these ridiculous prices they are charging more for cheap brands then Asda, Tesco's etc do for there brand products! Some of the thing they have the nerve to charge are hilarious, the stores drabby & dated like 3 staff working, the stores empty, a few people have said they don't go in to the one local to us Because it's got ridiculous With its high prices.
Also alot of items are Out of date, they need investigating, the fact they have so much stuff out of date shows how poorly they are selling there food items and people ain't willing to pay them absurd prices.

Sorry but how have these not gone into liquidation? they have these big shops that are Always dead, think the ones in marketing need there heads checking, absolutely no one's paying these prices in there, I won't go back in again

The cheek of it, seriously everything they stock you can get everything and I mean everything on there shelves for half the cost in BNM & home bargains!

I have just visited my pound stretchers shop in Crewe Cheshire .the price of the items I bought were great value for money .coffee ,tonic water and bottled water .however the best experience was being served by a gentleman called Ivan .a very helpful , cheerful , polite man .so nice to be served by a human and get great service .an asset to your company

Disgusted at the state the local store is in. Also was wondering why there was no one in there. But bought some pop. It was not mentioned at all in store and only found out when we got back that it was 5 months out of date. It was undrinkable. Had to throw it out as not worth the time of walking a mile there and back to get a refund. Will never use again. Appalling store!

Saw a card of four Easter Chicks on display without a price. I took them to the till and asked the price. Neither the so called manager or the assistant knew or even cared. The response was; "No price, so not selling" and then walked away.
I later purchased some elsewhere.
Do Poundstretcher employ morons on purpose??

Gravesend Imperial Park is nice and clean but that's about it, POS is often wrong or left on shelves which confuses customers because half the time you don't know what your paying for, staff are surly and have a "can't be asked" attitude, checkout is never manned, they must be losing stuff hand over fist including customers.

I stupidly forgot to ask the price beforehand at the till because most of the price tickets are incorrect. Also the reductions they claim are not completely accurate....which I thought was illegal.

Crazy expensive prices . Just go to Asda . Trugs 7.50 Asda a fiver. Sponges 3 for 5.50 Asda 3 for 1.25 absolutely ridiculous and just because you use the strapline "bargain" it doesn't fool people . Change your pricing policy and make less profit or you'll end up like woolworths

I've had a bad experience at one of your stores today involving my partner. my partner was walking around the store while being followed by the Head Manager called Bevin the Store Manager at your harrow branch she was looking to purchase something for herself in the makeup section but she didn't find anything that she like at that present time. She also felt a bit threatened because Mr Bevin the store manager was following her so she just left the store. He shouted and at and made her feel embarrassed because the was other people in the shop. Mr Bevin the store manager told her to stop and wait because he thought she stole some makeup when my partner said she didn't he presently told her yes she did causin a seen and embarrassed my partner. She came home upset about the whole situation and how she had been embarrassed that it happened Mr Bevin didn't even apologise to her all he said was get out of my shop. So today Wednesday 27th December I went in with my partner to ask him to apologise to her he started to be rude to my partner and myself when we was explaining to him what happened I wanted to know his name so I could put in a complaint because I found it poor and not professionally especially for a store manager to behave. I ask him multiple times for his name but he didn't want to give it to me he then "TOOK a PICTURE" of me and said I was banned for no reason. so I then tried to take a picture of his name tag so I can make a complaint while I was trying to take a picture of the name tag he tried to push my phone out my hand so I couldn't take it then kept say to get out of my shop once he knew I was going to go till I got his name tag he called the police to come. I've even tried to get I contact with there customers complaint and till this day the haven't got back to me its been a month. If you can don't ever go to the poundstretcher in harrow don't recommend it at all

A shoplifters paradise. Tills not staffed, the few staff who were on the premises were making desultory efforts to fill shelves. The person who served me was surly and unhelpful. Home Bargains (next door) vastly superior.

My card payment wasn't approved on shop reader was told to take out and try another reader. Payment shoes twice on my bank account, one shows "pending", one has been debited. Will need to monitor this to see what happens