Pots and Pans Anmeldelser 

334
TrustScore 1.5 ud af 5

1,4

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I wouldn’t even give one star but you have to to be able to type I never received my pot set of 20 it’s been over a month and I can’t even reach anyone. Sold me a dream and I’m pissed

Bedømt til 1 ud af 5 stjerner

I can only describe my personal experience The item I purchased was reduced in their "sale" this was then rejected and refunded out of stock even though their other website and ebay account... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

⚠️ Buyer Beware ⚠️ I bought a set of GreenPan cookware earlier this year and after less than seven months of careful use, the non-stick coating on two frying pans started peeling. When I... Se mere

Bedømt til 1 ud af 5 stjerner

Placed an order on 2nd April, received Email on the 3rd stating order could not be fulfilled and full refund would be issued. 3 weeks later, still NO REFUND! There are no excuses for this and this... Se mere

Virksomhedsoplysninger

  1. Køkkenudstyrsbutik
  2. Køkkenbordpladebutik

Oplysningerne kommer fra forskellige eksterne kilder

Pots and Pans has special offers and discount prices on a range of cookware, kitchen knives, dining and tableware, small electricals, tools, barware and much, much more!


Kontaktoplysninger

1,4

Dårlig

TrustScore 1.5 ud af 5

334 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,4

Alle anmeldelser

(334)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Excellent service

Original roasting tin ordered was not as big as I thought so rang up and arranged return and delivery of another. This was done the very next day and really impressed with the quality of it and the quick service.

22. januar 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Ok, but box very battered when arrived

Box was half open when arrived, very disappointed!

21. januar 2013
Uopfordret anmeldelse
Pots and Pans-logo

Besvarelse fra Pots and Pans

Dear Carole,

I'm really sorry to hear you received goods whose packaging was damaged. We always try to make sure that every one of our packages are packed as securely as possible for delivery, but sometimes items can get damaged in transit. I will of course pass on your comments to our courier to help avoid this situation in the future.

If you are in any way unhappy with the item or if it has been damaged in any way please don't hesitate to get back in touch with us and we'll arrange for you to receive a replacement as soon as possible.

Yours,

Kate
Pots and Pans Customer Service

Bedømt til 5 ud af 5 stjerner

Excellent

Delighted to purchase goods from such an efficient company
Very impressed in this day and age.
Goods arrived on schedule- no hassel

17. januar 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Castle Perfection

I was looking for a castle cake tin and found one! Couldn't believe it and am very happy with it and can't wait to use it as I need to make a castle novelty cake at the end of the month for our pantomime production. It is perfect and was delivered in time as well.

16. januar 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good selection, fine customer service fantastic prices, but some stock issues

Pots-and-pans offers a dizzying array of the top names in kitchenware at an impressive discount. The customer service and delivery times have been impressive too; the only drawback is a problem with stock - a couple of times, perhaps with 10% of the goods I've ordered, the items have been listed as in stock but have taken a long time to come, and then on one occasion I was informed the company wasn't sure when they would be getting the item in, if at all. Emails were quickly responded to and a refund immediately offered, but it was a little frustrating.

15. januar 2013
Uopfordret anmeldelse
Pots and Pans-logo

Besvarelse fra Pots and Pans

Dear Thomas,

Thank you for your very kind review. I'm sorry to hear you've had a few problems with stock not being available - as a smaller company we have a rolling stock system and are sometimes at the mercy of our suppliers. How could we have changed your experience to earn a 5 star review from you?

Yours,

Kate
Pots and Pans Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent deals available.

Found the best deal for what I was looking for. Ordering was easy but delay of 2 days. Notified me immediately and followed up efficiently. Postal service was not very good which tends to make one annoyed with the whole deal.

14. januar 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Just what it says on the tin!!

Ordered some Kitchen knives recently at a good price (best I could find in the web anyway!) and all arrived as promised in perfect condition (very well wrapped) despite an initial out of stock situation I was kept informed and the order arrived within the time frame stated (5 working days).

14. januar 2013
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Decent service but let down by a couple of things

I ordered some Global knives from Pots and Pans. The knives seem to be top notch and were at a very competitive price. However there were a few issues.

Firstly I was positively surprised to be told I would receive a wok with my order as it was over a certain value. Then I was disappointed that the wok never arrived. This was an unnecessary disappointment as I'd have been fine if I'd not been offered it in the first place.

Secondly, the delivery service was poor. The package was sent through Parcel Force, and I was not at home when they first tried to deliver. They did not attempt a second delivery the next day (despite their website telling me they would) and I had to trek 20 mins to the post office they had left it at to collect.

I might order again in the future, but the prices would have to be very competitive to convince me to do so.

14. januar 2013
Uopfordret anmeldelse
Pots and Pans-logo

Besvarelse fra Pots and Pans

Dear Richard,

I'm sorry you didn't receive your free gift of a wok, our records show that there was one on your order, so this must have been improperly packed in our warehouse. If you'd like to get in touch with us I can arrange for you to receive your free gift?

I'll make sure your comments are passed on to Parcelforce, I know that they are still stretched very thin after the festive season.

Yours,

Kate
Pots and Pans Customer Service Team

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