Cruise Routes Anmeldelser 

165
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Cruise Routes were the first, although not the only, travel company we contacted when we came up with the idea of a polar cruise. From the initial contact they were extremely helpful and clearly ver... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We wanted to do an arctic cruise - but had little idea where to start. We had a great range of options presented by Cruise Routes when we first discussed the trip and James Townsend was so helpful... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I would have no hesitation in recommending Polar Routes. They were extremely attentive and helpful at every stage of the booking process, and pre departure. A big thank you to Jane in the office.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We originally planned to book our cruise direct however at the last minute we decided to book via Polar Routes. So glad we did. As novice cruisers there were a surprising number of decisions to naviga... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Krydstogtbureau

Skrevet af virksomheden

Cruise Routes is The Exploration Cruise Specialist, helping like-minded travellers explore the world more meaningfully through expedition, river and specialist ocean cruises. We believe cruising should be about far more than simply moving from one port to another. The journeys we offer are designed for exploration, discovery and genuine connection to the destinations visited – whether that’s sailing through the ice-filled waterways of Antarctica, following the Mekong through Vietnam and Cambodia, or discovering remote coastlines and cultures aboard smaller ships built for immersive travel. Originally founded as Polar Routes, the UK’s leading Polar Expedition Cruise Specialist, we’ve taken our expertise in extraordinary travel experiences and opened the world wider – offering carefully chosen cruises to some of the world’s most remarkable destinations. What matters most to us is providing a genuinely personal service. Every client is paired with a dedicated Cruise Consultant and Cruise Coordinator, offering expert advice, thoughtful guidance and support from the very first enquiry through to returning home and planning the next adventure. Our travellers are explorers at heart. They value authenticity, meaningful experiences and being treated as individuals, not transactions. That’s why everything we do is guided by honest advice, personal relationships and thoughtful attention to detail. Not all cruises are made for exploration. But ours are – exclusively. Explore further. Discover more. Cruise differently.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

165 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(165)

27 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

5 Star Service

The Northwest Passage was a major bucket lister for us. Polar Routes, and in particular Lucy, did all the hard work and our expedition voyage with Swan Hellenic was a life moment. The ship was perfect and Polar Routes was the icing on that cake. Providing the right level and detail of info when needed (with a brilliant app too). Being proactive, Lucy alerted us in advance to potential problems with linking flights on the way home and in doing so came up with a solution which worked perfectly. We have no hesitation in recommending the Polar Routes team for realising your bucket list dreams too!

16. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A trip to the Arctic/NW Passage

I contacted Polar Routes to source a trip to the arctic and NW Passage . Their representative James handled my enquiry from start to finish.He identified a number of alternatives routes and cruise lines that met my criteria. Once we selected on our preferred choice he completed all the fine details and confirmed the booking. I felt very confident with his first hand knowledge and expertise in the area and his regular updates on itinerary.
This was well proven in that the booking with Ponant on Le Boreal proved to be a REALLY excellent recommendation and ticked all my boxes.
Would have no hesitation in recommending Polar Routes and James to look after your travel plans.

1. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Polar Routes - Greenland

We’ve wanted to do an Arctic cruise for some time, but as keen hikers, we had no idea what to expect or whether it would suit us. I spoke to Charlie Mason at Polar Routes with my long list of requirements (!) and, after endless questions, we booked the Grand Greenland – Farthest North trip. Charlie kept us updated throughout the booking process, secured us some great discounts, and nothing was too much trouble – he also booked all our excursions for us.
Thankfully, it was very clear from the start that this was an expedition rather than a traditional cruise!
We were away for three weeks, and the trip was truly amazing. We reached the furthest north the ship had ever been, broke through ice, made an ice landing, and even had a close-up polar bear sighting from our cabin balcony – it followed us for a while! There were so many highlights, and I enjoyed stepping out of my comfort zone now and then. Visiting the tiny communities in Northwest Greenland was also a real privilege.
The Polar Routes app was a great tool, and I referred to it regularly.
The trip exceeded all expectations, and we’ve already been in touch to plan another adventure. Highly recommend – even if you’re just thinking about a trip!

29. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

An exceptionally professional and helpful company

Going to the Arctic on an expedition was a 1st for me and, prior to going, I simply did not have a clue on how to book this or who to book with.
My 'google' search brought up a number of companies, but I chose to speak to Polar Routes as the name implied 'Arctic'.
This decision turned out to be one of the best that I ever made, as quite simply, they were brilliant!
After my initial enquiry, I had the pleasure to deal with Jane who could see what I wanted and she came up with a tailor made plan to travel with a specialist company that best met my needs and wishes.
Nothing was too much trouble and my plan also required International flights and accommodation pre and post expedition. Jane meticulously put together a excellent itinerary and spoke to me at length to make it all quite clear.
My itinerary, with all information (incl: flights, hotels, expedition, etc) was also available on the Polar Routes brilliant, and easy to use App.
My expedition was fantastic, unbelievable & out of this world, and I owe Jane & Polar Poutes a great debt of gratitude. This included 24 hour personal help on getting me home when Air Canada was on strike.
Thank you all at Polar Routes.

19. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Polar Routes and Ocean Albatros Around Greenland

Polar Routes, and particularly Lucy Yeoman, recommended and organised what tuned out to be an amazing life experience (way beyond a holiday!) for Mandy and I. Lucy was extremely informative, helpful, friendly and super responsive to every query (and there were lots, as neither of us had been on a cruise or anything like this before). Lucy also went out of her way to make our 40th Anniversary super-special, during the cruise, with surprises galore. I should cease from referring to the trip as a cruise, as it was most definitely an expedition. The Ocean Albatros was a modern polar class ship, with amazing facilities, spacious cabins, friendly crew and expedition team, all led by the away-inspiring Captain Johann. The journey around Greenland is simply full of wonder. Highly Recommended, especially if you've been put off by large ship cruises...as we were... this is the antithesis: 150 passengers, informal, friendly, no queues, in Zodiacs off the ship every day, adventures every day and going into fjords and areas where no other ship have ever sailed to before.

29. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Polar Routes are very knowledge

We had a very good advisor at Polar Routes. Kasey Green listened to our ideas and helped to craft a holiday of a lifetime circumnavigating Svalbard where we saw all the rare and special arctic wildlife, including 20 polar bears. Whilst the luck with the wildlife wasn't down to Kasey, she did make sure we had all the pre holiday information needed to ensure we were fully briefed. She also helped to plan a mini break in Oslo to complete the amazing holiday. Great company for polar holidays, highly recommend 👌

6. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really helpful and informative service

We had really great support from Lidia and Kasey at Polar Routes. Our Arctic expedition was a once in a lifetime trip and very expensive, so it was important to get it right. They talked through what we wanted from the trip, patiently went through the various options and helped us decide which was the right expedition cruise for us. Once booked, we were helped every step of the way with flights and additional accommodation nights, and any queries we had were very promptly responded to. The Polar Routes app was excellent and regularly updated us on flight changes, things to do and see in our destinations and management of the payment schedule. Our trip was amazing, everything we hoped for, and we would definitely use Polar Routes again.

19. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

HIGHLY RECOMMEND QUARK EXPEDITIONS…

Recently returned from the Artic which was booked by Lucy at Polar Routes. Words don't seem adequate to explain how fantastic this holiday was for us both. Suffice to say we felt as though we had been transported to a different planet, so beautiful, unspoilt & magical.
Every day was an exciting adventure made possible by the amazing team of guides (led by Bertie, who was outstanding), we were privileged to have who were so knowledgeable in their field of expertise, so enthusiastic, full of fun & energy, & so passionate. The organisation of daily events, & communications, getting us all on/off zodiacs to explore our amazing surroundings both on the sea & on land safely, was excellent. The muck boots & jackets provided were superb, ideal for the conditions, & we didn't feel the cold at all . They ensured we made the most of every opportunity that arose, be it spotting wildlife or cruising into a beautiful fjord or walking . We saw a Beluga whale, a variety of seals, walrus in the water and slumbering on land, polar bears with cubs, herds of reindeer, Arctic fox, & so many beautiful birds on the sea or nesting on the cliffs.
Every evening we had a resume of the days activities & sightings & interesting presentations about the wildlife, the history, the glaciers etc.
Our ship, the Ocean Explorer was fabulous in every way, the crew, the staff were all so helpful & polite. The food was delicious, plenty of choice, buffet style or waiter service at the evening meal.
We would highly recommend this trip, it surpassed anything we may have expected.

9. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fabulous Arctic expedition to Svalbard

We have recently returned from our Arctic expedition around Svalbard on the MS Stockholm, a small classic ship (12 passengers) with an ice-strengthened hull. The 2 guides and crew were excellent, the food (buffet breakfast and lunch, and 3-course dinner) was varied and so good and catered for both vegetarian and vegan passengers.
We reached the Arctic pack ice to the north (80 47”) which was stunning and surreal, then visited many gorgeous fjords down the west of the archipelago. With 2 zodiacs, our daily excursions were comfortable, safe and very respectful to the wildlife we encountered. We were equipped with weather-proof suits which were great to keep us dry and warm on the zodiacs though bringing our own thermal rubber boots (Muckboots) was useful.
We were so fortunate with the wildlife - many walrus and seals, arctic fox (gorgeous), Minki and Baluga whales, Reindeer and 4 Polar bear sightings ! Between the stunning scenery, the wildlife, the fantastic guides and crew, and a ship with huge character, this was an unforgettable experience.
Polar Routes (notably Lucy Yeoman) were excellent throughout. Always on hand for our many questions, arranging our stop-over in Oslo, and our flights, this was a faultless holiday/expedition …

9. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy with the company

I found Polar Routes to be a very reliable company to deal with. All emails were replied to promptly and all my many questions answered. The polar routes app which they give you access to (where you can find EVERYTHING about your booking in one place) was a great addition to the whole experience. I would use them again and I would recommend to friends and family.

11. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The MV Ushuaia expedition to Antarctica…

The MV Ushuaia expedition to Antarctica & South Georgia, was the best experience of my life. We were incredibly lucky with the weather and sightings, but also made super special by the unbelievably knowledgeable, enthusiastic and dynamic crew, who couldn't do enough to make our experience the best it could be. Perfect sized boat and passengers, fun entertainment onboard for all the family, and even the storms were worth it, feeling like you were in such safe hands. I couldn't recommend it anymore.

5. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Polar Routes Antarctica Highlights

I would like to say that Polar Routes Antarctica Highlights from the 6th- 20th March, was a magical experience from start to finish. I would like to personally thank Kasey Green, who was exceptional. Always ready to help, at the other end of the phone or email, to explain anything that I needed to know, from Day one to the end of my trip The expedition team on board, were extremely knowledgeable, friendly, and positively welcoming,approachable and helpful. I was travelling on my own, but I was never alone. I recommend the trip 100% to solo persons.

7. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Planned our trip to Antarctica and couldn’t recommend more

My family and I used Polar Routes to book and plan an expedition to Antarctica with HX cruises. We worked with the wonderful Kasey from Polar Routes who helped us plan the most incredible trip from start to finish. The process was so seamless, not just the pre-trip planning where Kasey kept us updated on the details of our flights and itinerary. She also helped us book additional elements to the trip including premium flights and additional nights in Buenos Aires after our cruise. And then as we embarked on the trip any last minute questions were answered super speedily.
The attention to detail and communication has been faultless and we cannot recommend Kasey and Polar Routes more.
All in all it was the trip of a life time and Kasey and Polar Routes took away any stress or worry about the logistics and details of planning such an epic trip!

6. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a trip and all sorted by Kasey at Polar Routes

When we decided to go to Antarctica, we found Polar Route and after speaking with Kasey, she literally sorted everything out for us.
The flights, the transfers - everything.
Very communicative throughout the process, easy to deal with and highly personable to deal with.
I have recommended Polar Routes and Kasey specifically to others already and would not hesitate to do so again if asked.

26. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Polar Routes - Excellent Company

Just back from an amazing 22 day expedition to the Antarctic, South Georgia and the Falklands organised by Polar Routes. Our contact Kasey Green was fantastic - attention to detail excellent and happy to answer our endless pre-trip questions.
I would recommend Polar Routes as they are experts in their field and very professional. Their knowledge of the key areas that really make a trip, including ground handlers/expedition teams, ensures the trip can be the best it can be.

6. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What an adventure

What an adventure, this was so much more than a trip, it was an experience, that I'm still trying to find the words to describe it. From the booking with the lovely Lucy, who answered so many (many) questions and talked me through the planning. The app with the detailed itinerary, flights, check in links was brilliant and so helpful. There was nothing that was too much trouble.
The excursions in Buenos Aries and meeting everyone else was good fun. But the main event was the expedition, we had landings twice a day with experienced expedition leaders. We went to places that are rarely visited, we were able to land on Elephant Island, something that was special not only to us as passengers but the expedition leaders and crew. We sailed alongside the A23-A iceberg.
The expedition leaders lectures, their knowledge and expertise gave huge insight into Antartica, the politics and wildlife. The specialist guest speakers James Lavelle, Katie Jamie's and Lewis Freeth were great.
We followed Shakleton's journey to save his men, a story that's well known, but being there really brought home the challenges and magnitude of the rescue they experienced.
The crew on the MV Ushuaia were amazing, again, again nothing was too much trouble. They were a central part to the trip. Being able to go onto the bridge, having lessons from the Captain about how to use a sexton, added to what was already something special.
This was a small boat and there were only 65 passengers, this meant we could all land, we saw parts of Antartica that the other larger cruise ships couldn't. As a small group we all got to know each other, there was lots of laughter, sharing and friendships formed.
It's impossible to explain what this experience was like, it was a trip that just kept giving. Magical.

3. februar 2025
Uopfordret anmeldelse

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