Playbvx Anmeldelser 

55
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Several years ago, I played strictly Bovada, and maxed out the highest level you could be. It was longer after that I was sent an invite to join PlayBVX. I’m now a member of Slots.lv & Ignition Casi... Se mere

Bedømt til 5 ud af 5 stjerner

Been playing this for years...Love this site apart from ignition! Bigger withdrawal limits, better customer service, exciting free daily spins for a full week after a certain small deposit....closest... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The host customer service is exveptional (grafton). The areas I dislike are games regularly get drop and have to reload often when having some winning success and distrupting the play. Also, the lengt... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

It’s seems like they are using FAKE versions of games. For example, several weeks ago I was playing Sugar Rush 1000 and before loading up the “pragmatic gaming logo” appeared as it was loading the gam... Se mere

Virksomheden har svaret

Du bør vide

3,3

Middel

TrustScore 3.5 ud af 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(55)

38 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

All good here

I have been playing on BVX for over a year and I have nothing bad to say about them. The withdrawal process is great. Within minutes the money is in my wallet. I use the chat now feature and 90% of the time if I ask for a bonus, they provide one. The only time they seem to say no is right after I make a withdrawal. Thats understandable. I have only ever made one deposit that took more than an hour to post, most post within 5 minutes. I plan on playing on BVX and if you are invited, you should as well.

19. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Playbvx

Thank you for your support over the last year!

Providing fast transactions and reliable service is something we work hard to deliver every day.

We look forward to providing you with many more enjoyable experiences in the future.

Bedømt til 1 ud af 5 stjerner

deposit problem

I got invited to the site from bovada..vip host Avary is great. Website live betting is disappointing or I should say cheated…always favor with the house and against the player when line score changed…If I bet Over 2.5 ( for soccer) while bet processing and miraculously they scored in between..bet got error…but if I bet Under and they scored bet got accepted…it happened so many times already its no longer a coincident. Multiple times I bet Over 3.5 near end of game when score was 2-1 making it reasonable to bet over 3.5…minutes later score reversed to 1-1 making it almost impossible to win. I called in and they said should not rely on live score board..Seriously? If we play on your website and its not reliable then is the web even trustworthy? I made deposits multiples times a week but recently web crypto deposit had problem and they havent credit my $720 for over 10 days…10 days. I deposited many times after but this deposit still havent credited. Its not the deposit its but the way bvx financial team handle the issue that raise a red flag…I have no choice whatsoever on the wait..no time frame..etc…what if its a bigger transaction or big bonus payout and they said its an error?
It would be nice if financial team would be this active them i think the problem would have been solved

8. juni 2026
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Besvarelse fra Playbvx

Thank you for taking the time to share your feedback, and we're sorry to hear that you've been disappointed with aspects of your experience.

First, we appreciate your kind words about Avary and understand your concerns regarding our live betting product. As we continue to improve and enhance the platform, it's important to note that live betting markets and odds can change extremely quickly based on real-time game events. Because of this, wagers may occasionally be accepted, rejected, or repriced during the processing period depending on the latest available data at the time the bet is confirmed.

Regarding the live scoreboard, as outlined in our rules, we strongly recommend that players do not rely solely on the on-site live score display for wagering decisions. While we strive to provide accurate and timely information, score feeds can occasionally experience delays or may not always reflect the most up-to-date game action. This is not a matter of trustworthiness, but rather a limitation that can occur with third-party data feeds. For the best live betting experience, we recommend placing wagers through our platform while following the game through an official broadcaster, league source, or another live viewing service.

We also sincerely apologize for the delay involving your cryptocurrency deposit. We understand how frustrating it can be to wait for funds to be credited, especially when you've been an active and valued customer. Please rest assured that your case remains under review and is being handled by the appropriate team. We recognize that the timeframe has been longer than expected, and we appreciate your continued patience while the matter is resolved. Our team will provide updates as soon as they become available, and we are committed to ensuring the issue is properly addressed.

We value your business and your feedback, as it helps us identify areas where we can continue improving both our products and our customer experience. Thank you for bearing with us while we work through these matters.

Bedømt til 4 ud af 5 stjerner

Fun and Trustworthy Place to Play

I have played on BVX’s brother sites for years and was recruited to BVX when it first opened so my review comes with experience. BVX has some really cool old school games that you won’t find at many other places plus they have recently added some cool new providers as well so the slot selection is solid. The crypto deposit/Withdrawals have always been quick and easy and I have never had any major complaints there

Customer service has been helpful the few times I’ve had to reach out for help with minor issues and I’ve even spoken to reps on the phone multiple times

The VIP system could definitely use some improvement though and that’s really the only minor complaint I have. The BVX points rake back system is pretty decent though but their lack of not having any kind of weekly, monthly, or daily reload bonus’s is annoying also used to receive BVX points every week or so for the most part and that has gone away as well.

Overall, I am very happy that BVX introduced was introduced into my gaming rotation and it will 100% continue to stay there going forward

9. juni 2026
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Besvarelse fra Playbvx

Thank you for taking the time to share such a detailed and thoughtful review, and for your long-standing support across the BVX family of sites.

We’re really pleased to hear that you’re enjoying the game selection, especially the mix of classic titles alongside newer providers. It’s also great to know that our crypto deposit and withdrawal process has been smooth for you, and that our support team has been helpful whenever you’ve reached out.

We also appreciate your balanced feedback regarding the VIP experience and rewards structure. Points like these are especially valuable to us. We understand your comments about reload bonuses and BVX points frequency, and we’ll make sure this is shared with the relevant team as we continue reviewing and improving our loyalty and VIP programs.

Our goal is always to keep BVX engaging, fair, and rewarding for long-term players, so feedback like yourself plays an important role in shaping future updates.

Bedømt til 4 ud af 5 stjerner

Awesome experience until now.

I have been playing BVX for many years. I have won and loss a lot of money. They have even forgiven a negative balance due to a credit card issue since I have been aloysl player for so long. I have enjoyed the experience... Until now.
Recently I won a double triple on a game I play often. When the reels finally stopped the game displayed HUGE MEGA WIN $18000 plus. I don't remember the exact number because when I clicked over to withdraw and then clicked back the total winnings now said $908. I submitted for review and was ultimately told that without proof like a screenshot that there is no way to prove. A screenshot would be awesome but I didn't think of it. BVX has always been awesome with paying out and withdrawals and nothing like this has ever happened. They did request the game maker to review the session and of course they said there was no big win. I asked BVX to request the actual footage of the game play, as I know they record most games and definitely big wins, so that it can be verified that I did win. Was told that is not an option. I know I won. I been playing long enough to know. But since BVX refuses to demand to see the actual replay of the winning moment there is no way to prove it and I was cheated out of my winnings. All it would take is for them to view the recording and the will see the winning screen where it says CONGRATULATIONS YOU HAVE WON $18000 and then they would have to pay it out.
I suspect that while they were in my account to adjust for the negative balance it effected my winnings as I was told that that happened within minutes of my winning.
Has anyone else had this happen to them?

27. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Playbvx

Thank you for sharing your experience and feedback. We can understand how disappointing this situation must be, especially given your long-standing support.

Please know that we take such matters seriously and are committed to ensuring fair play and transparency. While we do review game sessions when necessary, providing proof such as screenshots or video recordings of the session would be most helpful.

We've also requested more information through Trust Pilot to better understand the situation you've explained. Your trust and satisfaction are very important to us, and continue to improve our processes to better serve our players.

Bedømt til 3 ud af 5 stjerner

3/5 stars

The only bonuses come from a "daily wheel spin" in which you deposit $100 and for 7 days that gives you a whopping $5 or $10 for 90% of your spins. With sports betting, if you have any winning month you'll be limited to $4 bets the way my account has been restricted to for the past few months. 3 stars

20. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Playbvx

We’re sorry to hear that your recent experience has been disappointing.

We understand that the bonus outcomes you received may not have been what you hoped for; however, the rewards from promotional features such as the daily wheel spin are completely random and are not controlled.

We would also like to clarify that sports wagers are not manually adjusted against individual players. Betting limits and wagering availability can vary across the board and are not implemented selectively against customers for having winning periods.

We always aim to provide a fair and transparent gaming environment, and we appreciate all feedback as it helps us continue improving the player experience. While we respect your opinion, we do hope you’ll reconsider your impression of our platform in the future.

Bedømt til 5 ud af 5 stjerner

I typed in BVX Casino into Google to…

I typed in BVX Casino into Google to log into my BVX account, I noticed the second feed was trust pilot in my search so came to see reviews. Honestly I'm shocked at the low rating score. Legit they are one of my favorites, and I could go on and on with positives. Maybe people only leave reviews when they have bad experiences, I'm leaving 5 stars for exceptional customer service, (they go above and beyond, at least my host Mei has) five stars for very generous gifts and reward points bonuses, I've had the most amazing bonuses, and they have always come as a surprise (they are not stingy small ones), marketing sends out random surveys from time to time that also reward $50 to $100 in reward points for about 5 minutes of your time. Of course I don't win all the time, but I don't on any site I play that's how gambling goes. If I lost mass amounts on one site, I really can't fault the site for that. It's on the player, change up your strategy, add in more variety, I've won plenty on BVX and not small amounts either. I've redeemed multiple thousands many many times, and arrives minutes after I've requested it. I literally can't think of one negative thing or issue I've had on BVX, seriously shocked that their rating is so low. Sharing this because they deserve some positive feedback, i find them to be superior in all the areas I rated, in comparison to ignition, slots.lv , I can't think of one complaint. I would be heartbroke if bvx no longer existed 5 well deserved stars.

1. maj 2026
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Besvarelse fra Playbvx

Thank you so much for taking the time to share such a thoughtful and detailed review. Reading your feedback truly means a great deal to our entire team.

We’re incredibly grateful for your continued support and loyalty, and it’s wonderful to hear that your experiences with us; our customer service, promotions, rewards, and especially your interactions with Mei, have left such a positive impression. We always strive to provide a fun, rewarding, and supportive experience for our members, so hearing feedback like this is genuinely encouraging.

We also appreciate your understanding of the nature of gaming and your balanced perspective. Positive feedback from members like you helps motivate the team and reminds us why we do what we do every day.

Thank you again for your kind words, support, and review. We’re truly honored to be one of your favorite platforms and look forward to continuing to provide you with an exceptional experience.

Bedømt til 1 ud af 5 stjerner

Very dishonest casino customer service…

Very dishonest casino customer service is very bad they even yelled at me and they constantly lie the games are fixed they change the rtp to suit their needs at the time go elsewhere watch out for their sister casinos like cafe casino ignition casino slots lv they are all linked and they are all a scam

11. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Playbvx

We’re very sorry to hear that your recent experience left you feeling this way, and we sincerely regret that your interaction with our team was not what you anticipated. Providing a respectful and enjoyable experience for our players is extremely important to us, and we never want any customer to feel unheard.

Please note that our games operate using certified random systems, and game outcomes or RTP settings are not manually adjusted. We also take concerns regarding customer service seriously, and we would appreciate the opportunity to review your experience further.

Bedømt til 1 ud af 5 stjerner

i emailed about an issue and no one…

i emailed about an issue and no one ever addressed it. I complained and they offered to have my agent call me. I accepted and she never called me or emailed me at all. i complained about that and the chat agent disconnected the chat. i complained about that and they offered a bonus. i accepted that and they told me there were no bonuses available "in" my account and that as soon as a bonus was available "in" my account they would let me know?? What does that even mean?? I dont have time for that. And the level of stupidity is an insult to my intelligence. You cant have customer service like that with an already subpar service. I seriously cannot get away from BVX Casion fast enough.

20. april 2026
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Besvarelse fra Playbvx

We sincerely apologize for your experience and completely understand how frustrating this must have been. The way you felt treated is definitely not what we intended, and we deeply regret the confusion and delays you’ve encountered.

To ensure we address your concerns properly and prevent this from happening again, we’d greatly appreciate it if you could respond to our request for additional details here. We truly value your feedback and hope that your next experience with us is far more positive.

Thank you for taking the time to share this with us ; we are committed to learning from this and improving.

Bedømt til 1 ud af 5 stjerner

The live dealer blackjack is obviously…

The live dealer blackjack is obviously rigged! Their sister site ignition is a total scam. They can even refund a cheap poker ticket when their site freezes up. They are both a joke. Go to a real casino and enjoy!!

13. april 2026
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Besvarelse fra Playbvx

We’re sorry to hear about your experience and understand how frustrating a situation like that can be. Please know that we take concerns like these seriously and operate with a strong commitment to fairness and integrity.

We’d be more than happy to review this further and assist accordingly. Once we’ve conducted an individual review based on the information and details of the tournament you’ve shared with us, we’ll be in a better position to determine what may have caused the site to freeze and what resolution may be appropriate.

We appreciate you bringing to our attention and look forward to your response with additional information so we can work toward a proper resolution.

Bedømt til 1 ud af 5 stjerner

Customer service terrible

Customer service terrible. Funny how the same host on Cafe Casino, Ignition Casino and here are all worth nothing.

Should I be lucky enough to win something I will clearly not win anything else until I've repaid you in folds. How fun. Not.

Would not recommend and VERY VERY CAUTION anyone who gets invited to this "VIP" game. They only want to take MORE of your money with literally no benefits.

27. marts 2026
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Besvarelse fra Playbvx

Thank you for sharing your feedback. We’re sorry to hear about your experience, especially regarding customer service and VIP programs.

We understand how frustrating this must feel, and this is not the experience we aim to provide. VIP benefits and gameplay are designed to add value, but we recognize it may not always feel that way.

We’d like the opportunity to review your concerns further. Please reach out to our support team via live so we can assist you directly.

Bedømt til 3 ud af 5 stjerner

Black jack game is rigged

I like the site ,thoe I know For a a fact this company is manipulating the blackjack game .its really frustrating but I guess I’m dumb for keep donating ,besides the obvious cheating on black jack doesn’t help.

16. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Playbvx

Thanks for sharing your feedback. We’re glad to hear you like the site overall, but we’re sorry to hear about your experience with blackjack.

We want to assure you that all of our blackjack games operate using certified Random Number Generator (RNG) systems and are regularly tested to ensure fairness. The outcomes are not manipulated, and each hand is independent.

Bedømt til 1 ud af 5 stjerner

Bait and Switch

EDIT:

Unfortunately, I've had to modify this review based on recent experiences. In my initial review, I noted that Bovada/BVX maintain speedy withdrawals, good customer service and generous sports offerings. In particular, the care that their customer service team offered from their "host" team was top of the line and incredibly personalized. Unfortunately, recent experience has shown me that the operators and managers of the site care far less about showing loyalty to their players than they do about seizing a quick profit from them and leaving them out to dry.

For context, I was invited to join BVX in April 2025. I've been a customer of Bovada for longer than that, at least 7-8 years now. Since joining BVX, I have accumulated over 21,000,000 player points, which translates into at least $7,000,000 of play-through on my part (it depends on what games specifically you're playing, so this $7m is likely an underestimate). In addition, 30,000,000 player points on Bovada, adding at least another $10m to my playthrough.

At first, their customer service and host team treated me with the kind of personalized attention that I had mentioned in my initial review: Granting bonuses, taking my calls, adding game lines when I requested them. All within reason, of course: if I had won big that month, bonuses were harder to come by, which made sense. But on most months, I could expect to get weekly bonuses if the volume of my play remained high. My withdrawals were also quite speedy during this time.

However, this all came to an abrupt end recently. With exactly zero explanation and zero notice, I was stripped of my "hosted" or "VIP" status. No longer could I expect to receive any personalized care despite the high amount of volume I maintained, no longer could I expect any kind of bonus no matter how often or much I was losing, and no longer could I reach out to a host to discuss game lines I wanted to see added. After TENS OF MILLIONS of dollars bet - including at least $7m within the last year and a half ALONE - I have now been completely marooned and can no longer receive assistance from anyone except basic CS reps who deny every request and eventually disconnect from you.

I can't say I know why any of this happened. Despite repeated attempts to reach the host team for A SIMPLE EXPLANATION, I have been ignored and other times flat-out told I could not speak to that team. The same team that assisted me nearly daily and willingly gave me help while I dumped tons of money into the site. That same team, which now refuses to even get on the phone with me for a couple of minutes to explain why I lost my status and what I could do to remedy it.

I have come to very much hate this site and will be encouraging players to stay away. Seek greener pastures with BetOnline or a legalized company in the States.

19. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Playbvx

Thank you for taking the time to share such a detailed and thoughtful review.

We’re especially glad to know that you’ve had positive experiences with our customer support, betting limits, fast payouts, and rewards system. Creating a platform where players feel valued and recognized for their activity is something we work hard on, so your feedback is greatly appreciated.

We understand how important stability and reliability are for live betting and we recognize how impactful that can be for players like yourself who focus heavily on specific markets.

Regarding bonuses and rewards, we appreciate your perspective. Our system is designed to provide flexibility through hosts and the rewards store, but we understand that some players may prefer more structured or guaranteed promotions. Input like this is always shared with our team internally for future consideration.

We’re grateful for both your support and your honesty. Thank you for being part of our community and we look forward to continuing to provide great experiences and gameplay.

Bedømt til 1 ud af 5 stjerner

$800 deposit was missing for 36+ hours

I deposited roughly $800 via an ETH deposit. Typically, deposit shows up within seconds. My deposit has still not shown up. Tread very lightly with this website. It sounds really nice when you get invited, but I can tell you first hand there is not much different from Bovada.

They give you a “host” that will send you a message on the site once a week. You have no way of replying to the message on the website even though your host is asking you questions. I have tried emailing numerous times and received absolutely ZERO responses. I’ve tried every email the host and site have shared.

The biggest joke of this place is the customer service chat, I am convinced that they just have robots with 5 different variations of the same response. I’m still sitting here waiting for my money to show up so I can withdraw it and the only thing customer service can say is, “there is a technical issue, we are working to resolve it. We can offer you 50,000 points”.

Give me a break, what an absolute slap in the face. Hey man, we know you gave us $800 12+ hours ago, we have it, it’s safe, trust us, but since you can’t see any of that deposit, we can give you 50,000 points ($50 that you only have to roll over 5 times, by the way lmao).

Absolute amateur website trying to do way more than they are capable of. Deposit at your own risk and if you read this review, don’t say you weren’t warned. There’s so many sites out there nowadays, don’t waste your time risking your money on this site. You have no idea if your deposit will show up today or tomorrow or next week. Absolutely unacceptable and straight trash.

UPDATE: Deposit finally showed up 36+ hours later.

30. januar 2026
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Besvarelse fra Playbvx

We understand why this experience felt unacceptable — especially with a crypto deposit that normally credits within seconds.

With Ethereum deposits, delays can occur for a few specific reasons:

Network congestion or gas fee issues affecting confirmation times

Insufficient confirmations required before the system auto-credits

Wallet routing differences (exchange wallet vs. private wallet)

Temporary processing or node synchronization issues on the operator’s side

That said, a 36+ hour delay is far outside typical expectations for ETH, and the frustration is understandable — particularly when communication feels scripted or non-responsive. When funds are confirmed on the blockchain but not yet reflected in your balance, the issue is almost always tied to internal crediting logic rather than the funds being “lost.”

For future deposits, best practices include:

Sending from a private wallet when possible

Verifying the exact network (ERC-20 vs. other chains if applicable)

Saving the transaction hash (TXID) immediately

Confirming the required number of blockchain confirmations

Regarding the host communication issue — if outbound messages don’t allow replies, that’s a platform design limitation, not a true two-way support channel. Direct support escalation should always remain available.

While it’s good that the deposit ultimately credited, a delay of that length combined with generic responses can erode trust quickly. Your feedback highlights a service gap that goes beyond just the technical delay — it speaks to communication quality during high-stress moments involving funds.

We appreciate you updating your review to reflect the final outcome.

Bedømt til 1 ud af 5 stjerner

Possible Scam Site

Ive sent my deposit via bitcoin, they've confirmed that I sent the money to the correct location and received it. Its been confirmed on the Blockchain for 33+ Hours now. They refuse to credit my account.

They're continuing to claim its a technical issue and they won't credit it until they fix their automation on their side.

Beginning to wonder if this site is a scam / theft ring.

‐------‐----

After 43 hrs the deposit was finally delivered. No one ever gave me a reason or apology for the delay. You'd think of they truly were the "VIP" service they claim to be that there would've been some follow up.

Debating if ill ever depoait there again since they cant explain why there was a delay and you never know when youll get your money.

Most likely stay away

11. januar 2026
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Besvarelse fra Playbvx

Update:
We appreciate you taking the time to submit the requested information. Upon reviewing, we can confirm that the funds were received and subsequently wagered on January 15th.

We sincerely apologize for the deposit delay you experienced, and are happy to know that this was escalated and resolved in a timely manner.

If you require any further assistance on this, please feel free to reach out to us.
*******************************************************************
It's disheartening to learn of your experience, and we understand why an uncredited deposit would be concerning.

At BVX, we take financial concerns very seriously, and would appreciate the opportunity to further investigate once you've provided the requested information.

We appreciate your patience and understanding while we're committed to providing clarity on this matter.

Bedømt til 1 ud af 5 stjerner

Facts

I’ve put well over 1000 hours and dollar amounts I won’t disclose. Yes the site is responsive and payout are quick to process. However I’ve calculated the statistics of my win ratio and lose ratio for regular deposits and bonus play after a withdrawal and when it’s been 3 weeks sense I processed a withdrawal. Odds are good if you have pulls money out but as soon as you do. You will see that the win ratio on bonus play is super high. Unrealistically High!! While win ratio on regular deposits after a withdrawal is not only low but depending on how much you withdrawal the win ratio can be as low as nearly zero. Every time without fail. This website obviously is recouping the money you withdrawal but changing the payout percentage after withdrawals. Facts.

13. januar 2026
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Besvarelse fra Playbvx

Thank you for taking the time to share your perspective. We understand how patterns in gameplay can raise concerns, especially after significant time spent on our platform.

We wish to clarify that game outcomes, payout percentages, and win ratios are never adjusted based on withdrawals, deposit history, or individual player activity. All games operate independently using certified random number generator (RNG) technology, and each round or spin is generated without influence from prior results, account actions, or balance changes.

It’s important to note that perceived patterns—particularly following withdrawals or bonus play, can occur naturally in games of chance and do not indicate manipulation. Bonus play and real-money play may also be subject to different terms, wagering requirements, or game contribution rules, which can affect how gameplay feels, but not the underlying randomness of outcomes.

We take fairness and transparency seriously and appreciate you raising your concerns. Please don't hesitate to reach out to our support team directly if you have any further concerns.

Bedømt til 1 ud af 5 stjerner

New site

New site, same bullshit as Bovada. Been playing on this site for a few months now and don’t see much difference from Bovada. Gameplay still feels a little manipulated, reasonable wins are few and far between, and probably the worst customer service I have ever experienced. I’ve already had to change hosts once already and will probably have to do it again soon. Email after email, phone call after phone call, it still takes 48+ hours to get a response. Worst part is most of them don’t work on the weekends…make that make sense. How do you not have hosts work on the busiest sports days?? The people running this site are so out of touch with reality. Bovada didn’t do much right but there was a time they were pretty liberal about their non-deposit bonuses, no this site. It takes an act of congress for them to come off $50. Best thing this site has done so far is send me a travel bag (cheap), a pen, and notepad.

24. december 2025
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Besvarelse fra Playbvx

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your frustration and the experience you’ve described. That’s certainly not the level of service or confidence we want any player to feel.

All of our games operate using certified random number generators and are not manipulated; however, we understand that long stretches without wins can be discouraging. Regarding customer service and host availability, we recognize how important timely support is, especially during peak sports days and weekends, and we appreciate you pointing out where your experience fell short.

Bonuses, host offers, and promotions are based on several factors and may change over time, but we understand how disappointing it can be when expectations aren’t met. Your comments about communication delays and host support are being taken seriously, and we’ll be sure to share this feedback with the appropriate teams for review and improvement.

We truly appreciate you giving the site a try and taking the time to be honest. If you’re open to it, we’d welcome the opportunity to look further into your account and concern, please reach out to us directly so we can assist.

Bedømt til 1 ud af 5 stjerner

Rigged Casino, blackjacks. Horrible hosts

Every blackjack game they have that’s not a live. Dealer is totally rigged against you and not the normal odds of a hand of cards. I have played here for five years plus playing their blackjack games daily to learn this. They treat everyone like a number no matter how much you deposit. Then when you went big, they will only give you tiny portions at a time and make it as difficult as possible to withdraw your entire funds. Their sister casinos are identical stay away. I’m hosted in my host has to be the worst host I’ve ever experienced in my gaming career considering brick and Morty casinos go out of their way for my business, but this company could care less. Play where you’re actually appreciated.

10. september 2025
Uopfordret anmeldelse
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Besvarelse fra Playbvx

We’re sorry to hear you feel this way. All of our blackjack games use certified RNG technology to ensure fair and random outcomes, and withdrawals are processed according to our standard security procedures for all players. We understand your frustration and appreciate your feedback. If you’d like us to review anything specific on your account, please provide your details and we’ll be happy to look into it!

Bedømt til 5 ud af 5 stjerner

This is one of the most legit sites…

This is one of the most legit sites online and trust me I’ve joined most of them. They have their ups and downs like any other casino and mainly it’s an error on the player it’s pretty cut and dry if you’re not winning give it a day or two break. Overall the odds are great, perfect and fast cash out options. You also have 24hr access to your personal host. What other casino offers that, I also forgot to mention the daily bonuses. I give it five stars.

28. november 2025
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Besvarelse fra Playbvx

Thanks so much for your feedback! We’re thrilled to hear you’ve had such a positive experience. While every casino can have its ups and downs, we’re glad our fast cashouts, daily bonuses, and 24/7 host support have made a difference for you. We truly appreciate your trust and your five-star review!

Bedømt til 1 ud af 5 stjerner

Fairness Gaming?

The site is totally manipulating the slot games.. There’s no fair gaming bull they’re claiming.. Terrible Host for VIP? Give me a break! Paul or Cooper or whatever your name is, terrible! This site just take take takes! Stay away from this site!

20. oktober 2025
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Playbvx-logo

Besvarelse fra Playbvx

Hi Jeff, we’d like the opportunity to take a closer look into this for you. While we haven’t yet received your account details in response to our request, we’d be happy to further assist once that information is provided.

If you prefer, you can also reach out directly to our Customer Service team for real-time support, they’ll be glad to help ensure this is resolved as quickly as possible.

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We’re very sorry to learn about your experience and appreciate you taking the time to share your feedback. We want to assure you that all our games operate under strict random number generator technology to ensure random and unbiased outcomes.

Our goal is to provide an enjoyable and transparent gaming experience for every player, and it’s concerning to know that we didn’t meet your expectations—especially regarding our VIP support. We take comments like yours seriously and would like the opportunity to review your concerns once you've provided the requested information.

Bedømt til 4 ud af 5 stjerner

I have been treated very well from BVX…

I have been treated very well from BVX They sent me some pretty nice stuff for joining not too long ago just just a joining bon I got a duffel bag says The lining has BVX in white and black very classy BVX That came with a shoe carrier BVX on the inside lining. a Ledger Nano X and a Cross pen With BVX engraved on the side it's A beautiful pen Wish I could send pictures I've taken money out it's pretty quick it's almost instant to process.for me I know it's up to you guys I just took 1500 out . The trick is you don't play if you're losing That's it!!! take a break for a day or two or go play some live Dealers it's better anyways

31. juli 2025
Uopfordret anmeldelse
Playbvx-logo

Besvarelse fra Playbvx

We’re thrilled to hear that you’ve had such a great experience with BVX! It’s wonderful to know you’re enjoying your welcome gifts and that your withdrawals have been smooth. We really appreciate your loyalty and your great attitude toward responsible gaming — taking breaks is always a smart move.

Thanks for being part of the BVX community, and we wish you continued fun and success at the tables!

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