www.plasticsheets.com Anmeldelser 

3.508
•
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

i ordered a 170x60cm melamine wood sheet on the 12th of october and was told it would be delivered between the 16th and the 20th. after calling and calling multiple times and talking to multiple peopl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered two sheets of 3mm perspex 600x330mm. One arrived, excellent quality, very well wrapped. Eventually the second sheet arrived. I used them to update a very old little greenhouse, for my grandd... Se mere

Bedømt til 4 ud af 5 stjerner

I was having a good experience until the panel fell off the ceiling above the shower after one shower! The panel did not get wet but the heat and moisture must have weakened it. We used the recommend... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We ordered some bespoke replacement inner wooden shelves for our kitchen units. The website was easy to use, and the shelves arrived perfectly sized and well packaged. We would definitely recommend th... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 95 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(3.508)

329 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Satisfied

The product came as ordered and as expected.
Only reason for 4 star I think it takes too long from ordering to delivery.
I accept that my order was “small” but a faster delivery would be a plus.
Would I use them again from this experience yes despite the long delivery time.

1. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I wish I could update this with a…

I wish I could update this with a positive outcome after receiving a comment from Chris in here, but unfortunately the situation has only got worse.

After being told my full refund would be processed, I only received £15 back of the couple of hundred I spent , with the remaining balance still outstanding.

Following my review on here, I was contacted and told this would be looked into. I then received a phone call confirming my flooring would be delivered on Bank Holiday Monday, despite the order already being cancelled and pending refund

I waited in all day for the delivery, which never arrived.

Nearly 30 days on, I have:
- No product
- No full refund
- Wasted time waiting for a delivery that didn’t show
- Experienced consistently poor communication throughout

This has been an incredibly frustrating and time-consuming experience from start to finish.

I would strongly recommend improving customer service, communication, and internal processes, as this situation should never have escalated to this level.

I still would not recommend.

5. maj 2026
Uopfordret anmeldelse
www.plasticsheets.com-logo

Besvarelse fra www.plasticsheets.com

Hi Emily,
I am very sorry that we have failed to make the delivery as expected. Your order was dispatched with the courier on 27th April, but unfortunately there have been continuous delays beyond our control.

I sincerely thank you for your patience and for allowing me the opportunity to try to resolve this issue with the courier. Regrettably, there has been another delay, and I will contact you directly to discuss the next steps and work towards a resolution.
Thank you,
Chris

Bedømt til 5 ud af 5 stjerner

A very clear and easy to use website

A very clear and easy to use website. As an older female replacing summerhouse windows myself I easily ordered the correct sizes for my project.
I am very impressed by the quality and accuracy of the cut to size product. Delivery was very prompt and the packaging was incredibly well done to ensure no damage during delivery.
I would definitely recommend these products.and company service.

1. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

way too long a wait

bought 2 sheets on 15/3/26. heard nothing. chased on 29/3, received apology and they would prioritise my order. shipped 6/4, received 7/4… only one sheet in package!!!
emailed 7:4, no reply so called 8/4 no answer, called again 9/4 spoke to nice lady who took details and said it would be sorted.
14/4 received email from them to say my request was approved and i would get tracking details once sent out. chased on 23/4 told “next delivery” was on 29/4 and it would be sent out same day…. today is 30/4 and i’ve heard nothing!!!
I need another 10 or so sheets… i think i’ll be looking for them elsewhere. 7 weeks for 2 bits of plastic is totally unacceptable!

30. april 2026
Uopfordret anmeldelse
www.plasticsheets.com-logo

Besvarelse fra www.plasticsheets.com

Hi Beverley,

We’re really sorry for the experience you’ve had — this is far from the level of service we aim to provide.
You’re absolutely right to be frustrated. From the initial delay, to the incomplete delivery, and then the lack of clear follow-up, we’ve let you down at multiple points. That’s not acceptable, and we understand why you’re considering going elsewhere.
Please be assured that your outstanding item will be with you within the next 3 working days. We’ve recently experienced a stock supply issue, which has now been resolved, and your order is being prioritised.
Thank you for your patience, and again, we’re very sorry for the inconvenience caused.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Bedømt til 1 ud af 5 stjerner

Dreadful service from beginning to end

Dreadful service from beginning to end. My melamine sheets took weeks to arrive, then 2 of the 3 pieces were covered in a thick glue that could not be removed. After lengthy discussion (sending photos, emailing, phone never answered) they agreed to replace them within 3-5 working days. Two weeks later, only 1 replacement piece arrived, and again it's wrong (colour on top only, not bottom), so unusable. They appear incapable of completing an order correctly or communicating with their customers. Steer clear.

28. april 2026
Uopfordret anmeldelse
www.plasticsheets.com-logo

Besvarelse fra www.plasticsheets.com

Hello,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Bedømt til 1 ud af 5 stjerner

My first ever review-I ordered the 4mm…

My first ever review-I ordered the 4mm Clear Twin Wall Polycarbonate Sheet online and paid extra for express delivery. However, I received an email stating that the item was out of stock and would cause a delay in delivery. Despite my repeated phone calls and emails, I finally received the goods a month later. If you need your order delivered soon, I strongly advise against using this company.

24. april 2026
Uopfordret anmeldelse
www.plasticsheets.com-logo

Besvarelse fra www.plasticsheets.com

Hi James,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Bedømt til 4 ud af 5 stjerner

Great products although slow delivery

Great products with multiple availability. Only reason I'm not giving them 5 stars is because turn around time for delivery for my orders to reach me is very slow and should be quicker ideally.

4. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Truly awful company

Truly awful company, had order with them since 18/03/26, as of 21/04/26 no sign of it.
Emailed, and spoken to them countless times, very apologetic promise to get it shipped. Nothing happens, re contact, can’t leave a v mail as their system is full. No response from customer services.
Appalling customer service, total lack of customer care, communications is non existent.
I will be going back to PayPal to resolve.
DONT BUY FROM THEM. They don’t deserve to be in business.

21. april 2026
Uopfordret anmeldelse
www.plasticsheets.com-logo

Besvarelse fra www.plasticsheets.com

Hi John,
We’re very sorry to hear about your experience and the delay with your order.
We completely understand your frustration. I’ve now arranged for your order to be dispatched today, and I will contact you directly so you have a dedicated point of contact throughout the delivery process. Reference 12000298560.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Bedømt til 1 ud af 5 stjerner

Absolutely shocking company and I will…

Absolutely shocking company and I will avoid in future. After spending £14 on different coloured acrylic samples I placed an order for two 3m acrylic sheet on the 7th April. They didn't delay in taking my £230 for the order! On the 14th April I got an email from Hayley informing the 5mm was out of stock but I could have the 5mm and to let them know. I replied to the email and asked why it had took them a whole 7 days to communicate this with me. I got an immediate response saying to use the ticket number in any correspondence. I was unsure if I my email had been sent so I sent a new email with the ticket number they provided. A few hours later I got a response.........the exact same email apologising for the 5mm being out of stock!
I have just spoken with customer services now on the phone and it was Hayley who answered. I asked her my question that I had emailed. She stated that the email from the stock department was only sent to her on the 14th and she immediately emailed me. I asked why they had left it 7 days and she had no answer. I asked when the 5mm was going to be back in stock and she replied that it had been discontinued!!!
Absolutely shocking service and customer service.
I have cancelled my order and asked for my refund.
I now have to shop again for this and my new kitchen is left unfinished due to their lack of care.

16. april 2026
Uopfordret anmeldelse
www.plasticsheets.com-logo

Besvarelse fra www.plasticsheets.com

Hi Heather,

We’re very sorry to hear about your experience and fully understand your frustration.
This is not the level of service we aim to provide, particularly when you had already taken the time to order samples and proceed with a significant purchase. We sincerely apologise for the delay in notifying you about the stock issue. We can confirm the order has been refunded.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Bedømt til 5 ud af 5 stjerner

Great product

Great product. It's difficult to get single replacement windows without a high cost and after a hard search.
The Plasticsheet company are well priced, quick to supply and the sheets are delivered well protected.
Excellent experience.

13. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Farcical incompetence

The incompetence of this company is breathtaking! I ordered two sheets of polycarbonate cut to size plus one tube of StixAll sealant on 7th October. One month later and the order has still not been fulfilled correctly. Two sheets of polycarbonate cut to the wrong size and no sealant arrived. Kept waiting for an answer on the phone for twenty five minutes - tried to leave a message on their machine - it was full! Received a response to my email which eventually resulted in correctly cut polycarbonate but still no sealant despite having queried this 3 times. Eventually after one month, the sealant has arrived- NOT the one I ordered! No explanation as to why. How can they get so much so wrong?

7. november 2025
Uopfordret anmeldelse
www.plasticsheets.com-logo

Besvarelse fra www.plasticsheets.com

Hi Sheila,

We’re very sorry to read about your experience and completely understand your frustration.
This is clearly not the standard of service we aim to provide. Supplying incorrectly cut polycarbonate, missing items, and then sending the wrong sealant after multiple follow-ups is unacceptable, and we sincerely apologise for the repeated errors and the inconvenience caused. I have contact you so we can resolve the issue.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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