i ordered a 170x60cm melamine wood sheet on the 12th of october and was told it would be delivered between the 16th and the 20th. after calling and calling multiple times and talking to multiple peopl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
i ordered a 170x60cm melamine wood sheet on the 12th of october and was told it would be delivered between the 16th and the 20th. after calling and calling multiple times and talking to multiple peopl... Se mere
Virksomheden har svaret
I ordered two sheets of 3mm perspex 600x330mm. One arrived, excellent quality, very well wrapped. Eventually the second sheet arrived. I used them to update a very old little greenhouse, for my grandd... Se mere
I was having a good experience until the panel fell off the ceiling above the shower after one shower! The panel did not get wet but the heat and moisture must have weakened it. We used the recommend... Se mere
Virksomheden har svaret
We ordered some bespoke replacement inner wooden shelves for our kitchen units. The website was easy to use, and the shelves arrived perfectly sized and well packaged. We would definitely recommend th... Se mere
Unit 3 Magna Road, South Wigston, LE18 4ZH, Leicester, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order.
Well packaged on delivery
Perfect fit for the job i needed
Would use again
The product came as ordered and as expected.
Only reason for 4 star I think it takes too long from ordering to delivery.
I accept that my order was “small” but a faster delivery would be a plus.
Would I use them again from this experience yes despite the long delivery time.
I wish I could update this with a positive outcome after receiving a comment from Chris in here, but unfortunately the situation has only got worse.
After being told my full refund would be processed, I only received £15 back of the couple of hundred I spent , with the remaining balance still outstanding.
Following my review on here, I was contacted and told this would be looked into. I then received a phone call confirming my flooring would be delivered on Bank Holiday Monday, despite the order already being cancelled and pending refund
I waited in all day for the delivery, which never arrived.
Nearly 30 days on, I have:
- No product
- No full refund
- Wasted time waiting for a delivery that didn’t show
- Experienced consistently poor communication throughout
This has been an incredibly frustrating and time-consuming experience from start to finish.
I would strongly recommend improving customer service, communication, and internal processes, as this situation should never have escalated to this level.
I still would not recommend.

Besvarelse fra www.plasticsheets.com
A very clear and easy to use website. As an older female replacing summerhouse windows myself I easily ordered the correct sizes for my project.
I am very impressed by the quality and accuracy of the cut to size product. Delivery was very prompt and the packaging was incredibly well done to ensure no damage during delivery.
I would definitely recommend these products.and company service.
Easy to order, fairly cheap for what I wanted, a quality product and fast delivery, A*
bought 2 sheets on 15/3/26. heard nothing. chased on 29/3, received apology and they would prioritise my order. shipped 6/4, received 7/4… only one sheet in package!!!
emailed 7:4, no reply so called 8/4 no answer, called again 9/4 spoke to nice lady who took details and said it would be sorted.
14/4 received email from them to say my request was approved and i would get tracking details once sent out. chased on 23/4 told “next delivery” was on 29/4 and it would be sent out same day…. today is 30/4 and i’ve heard nothing!!!
I need another 10 or so sheets… i think i’ll be looking for them elsewhere. 7 weeks for 2 bits of plastic is totally unacceptable!

Besvarelse fra www.plasticsheets.com
Dreadful service from beginning to end. My melamine sheets took weeks to arrive, then 2 of the 3 pieces were covered in a thick glue that could not be removed. After lengthy discussion (sending photos, emailing, phone never answered) they agreed to replace them within 3-5 working days. Two weeks later, only 1 replacement piece arrived, and again it's wrong (colour on top only, not bottom), so unusable. They appear incapable of completing an order correctly or communicating with their customers. Steer clear.

Besvarelse fra www.plasticsheets.com
They delivered cut sheets as ordered, all well packed and on the predicted date
My first ever review-I ordered the 4mm Clear Twin Wall Polycarbonate Sheet online and paid extra for express delivery. However, I received an email stating that the item was out of stock and would cause a delay in delivery. Despite my repeated phone calls and emails, I finally received the goods a month later. If you need your order delivered soon, I strongly advise against using this company.

Besvarelse fra www.plasticsheets.com
Great products with multiple availability. Only reason I'm not giving them 5 stars is because turn around time for delivery for my orders to reach me is very slow and should be quicker ideally.
I ordered some MDF sheets and they were cut to my specifications and delivered really quickly.
Great price and great service will definitely be using them again.
Truly awful company, had order with them since 18/03/26, as of 21/04/26 no sign of it.
Emailed, and spoken to them countless times, very apologetic promise to get it shipped. Nothing happens, re contact, can’t leave a v mail as their system is full. No response from customer services.
Appalling customer service, total lack of customer care, communications is non existent.
I will be going back to PayPal to resolve.
DONT BUY FROM THEM. They don’t deserve to be in business.

Besvarelse fra www.plasticsheets.com
everything was perfect. if you give the right information you will receive exactly what you ordered.
Really easy to use website.
Wanted an octagonal design, simple !
Took around a week with basic delivery but very happy with the product.
Very easy to order and navigate the website, lots of choices and on hand help should you need it.
My first order was a very small one, I'm impressed I will be buying more in the future.
Absolutely shocking company and I will avoid in future. After spending £14 on different coloured acrylic samples I placed an order for two 3m acrylic sheet on the 7th April. They didn't delay in taking my £230 for the order! On the 14th April I got an email from Hayley informing the 5mm was out of stock but I could have the 5mm and to let them know. I replied to the email and asked why it had took them a whole 7 days to communicate this with me. I got an immediate response saying to use the ticket number in any correspondence. I was unsure if I my email had been sent so I sent a new email with the ticket number they provided. A few hours later I got a response.........the exact same email apologising for the 5mm being out of stock!
I have just spoken with customer services now on the phone and it was Hayley who answered. I asked her my question that I had emailed. She stated that the email from the stock department was only sent to her on the 14th and she immediately emailed me. I asked why they had left it 7 days and she had no answer. I asked when the 5mm was going to be back in stock and she replied that it had been discontinued!!!
Absolutely shocking service and customer service.
I have cancelled my order and asked for my refund.
I now have to shop again for this and my new kitchen is left unfinished due to their lack of care.

Besvarelse fra www.plasticsheets.com
Great product. It's difficult to get single replacement windows without a high cost and after a hard search.
The Plasticsheet company are well priced, quick to supply and the sheets are delivered well protected.
Excellent experience.
The incompetence of this company is breathtaking! I ordered two sheets of polycarbonate cut to size plus one tube of StixAll sealant on 7th October. One month later and the order has still not been fulfilled correctly. Two sheets of polycarbonate cut to the wrong size and no sealant arrived. Kept waiting for an answer on the phone for twenty five minutes - tried to leave a message on their machine - it was full! Received a response to my email which eventually resulted in correctly cut polycarbonate but still no sealant despite having queried this 3 times. Eventually after one month, the sealant has arrived- NOT the one I ordered! No explanation as to why. How can they get so much so wrong?

Besvarelse fra www.plasticsheets.com
Ordering was extremely easy. Delivery was great.
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