Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... Se mere
Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... Se mere
Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.
Kontaktoplysninger
605 Hatfield Road, Smallford, AL4 0HN, St Albans, Storbritannien
- 01727 850901
- info@pjoutdoors.co.uk
- www.pjoutdoors.co.uk
4,0
God
208 anmeldelser
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Poor company to deal with PL Outdoors!.
Ordered windbreak at Caravan show NEC 2025. We was promised Faithfull we would recive it by the start of April, but the date was repeatedly put back. I informed it would be may now 4 weeks later, I informed the company we would be away on holiday but would be back by the 9th of May so could they forward it to me after that date. While in Cyprus on the 5th of May I received a email from DPD informing me it would be delivered on the 6th and that it could not be rescheduled. PJ Outdoors informed me that if I could not arrange with a neighbour to take it, bearing I'm in another country I may be left out side my front door.
Not a vert professional company to deal with.
6. maj 2025
Very disappointed the item I ordered…
Very disappointed the item I ordered was supposed to arrive end of March then got told another 3 weeks I phoned customer care who said it had came in and should be with us by the end of April
I phoned on Tuesday 6th may to cancel my order and left a message but noone got back
Amazing I have an Email from you today to say it is being delivered .
6. maj 2025
We had to exchange the awning
We had to exchange the awning we purchased as we ordered a low instead of a mid, PJ arranged the uplift and we paid the difference and the replacement turned up by DPD, great service and knowledgeable people to help you
1. maj 2025
Delay in delivery for 10 weeks
Delay in delivery for 10 weeks. I understand this was because of supply chain issues but feel the vendor has a responsibility to keep customer informed without prompting for information
1. maj 2025
outdoor gazebo tent
tent was bought at the caravan show , the delivery time was accurate . Item was easy to put up and there were no problems
25. marts 2025
Don't' trust the delivery dates...
An order placed had a lead time of the end of March, this was fine. I then chased when it got to April and was told it was in the warehouse waiting to be dispatched. Another week later i queried this and was told the manufacturer had delays in production... clearly it was not in their warehouse.
Order placed elsewhere and was delivered next day.. bad customer communication here!
25. marts 2025
Besvarelse fra PJ Outdoors
Please could you specify what products you ordered from the show so we can see what went wrong? This year we have experienced delays with the brands we work with. They manufacturer all 2025 products that were seen at the show. As the retailer we have to wait for the correspondence of the brand when it comes to delivery times and stock. We deeply apologise for the miscommunication, we ship NEXT DAY delivery therefore, if we had your items with us... we would have shipped NEXT DAY. Please let us know further information of the products your purchased.
Kind Regards
Ordered at the Camping and Caravanning…
Ordered at the Camping and Caravanning Show to be delivered later. Delivered well within time frame given. Item is easy to out up and seems sturdy although we haven't had a chance to use it while camping yet.
25. marts 2025
Brought a toilet shower tent from NEC…
Brought a toilet shower tent from NEC and delivery was earlier than expected. Emails and contact throughout.
29. marts 2025
Uopfordret anmeldelse
Told me it would be hear for the end of…
Told me it would be hear for the end of March and it was
26. marts 2025
Great service at the show
Great service at the show and seamless follow up. Nice product
25. marts 2025
Good knowledgeable service and…
Good knowledgeable service and excellent delivery item arrived earlier than expected
25. marts 2025
I made a purchase at the NEC
I made a purchase at the NEC and was promised a delivery and it arrived on time and in good condition.
25. marts 2025
Purchase of chairs
Staff helpful an let us try the chairs. Delivery came earlier than expected and followed link for delivery
27. februar 2025
Great quality and very friendly…
Great quality and very friendly staff..No issue with the company at all, however the delivery company was a different story. The delivery was left on the front of our property, which is straight onto the road, there's no wall, no fencing just pavement.
We weren't home at the time but luckily a neighbour drove past and took the goods in for us.
Once again I have to stress the products are top notch. Highly recommend PJ Outdoors.
Thumbs down to the shocking delivery experience
27. februar 2025
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