pinkhoney.co.uk Anmeldelser 

162
TrustScore 3 ud af 5

3,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I normally love the pink honey products and with my brows being sparse and I’m fair I thought I would try the cola cubes tinted brow glue. Unfortunately after a few days of using it by eyebrows became... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

I love my pink honey lipstick but unfortunately the lipstick itself has snapped in the lid and I’m unable to get it out or repair it. This is a brand new lipstick too so I’m quite gutted as I don’t wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fabulous products, gorgeous nude lip colours. Quick despatch and packaged beautifully. Arrived very quickly. Very happy! Would highly recommend. An ad came up on my FB reels loved colours you advertis... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Purchased the lipstick, liner and gloss. Where to start. Lipliner colour (pretty girl) - Not a nice finish on me and wipes off in seconds, no staying power. Lipstick colour is dead (Delilah) and... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

162 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 68 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(162)

35 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Really bad customer service I’ve been…

Really bad customer service I’ve been waiting for my order for over 3 weeks now and no one is getting back to me they said it’s been delivered and it’s not !

11. juni 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Ellie, I'm so sorry to hear you've been having issues. Please could you confirm your order number and I'll raise this immediately.

Thanks,

Bedømt til 1 ud af 5 stjerner

Very poor customer service!

Sent emails regarding a return as the lipsticks I ordered were not like the photo shown and have had no response to any of my emails will not be ordering again or recommending.

13. juni 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Jane,

We're sorry to hear you've struggled to get in contact with our team. Please could I confirm the help email is help@pinkhoney.co.uk - if this is the email you are reaching out to, please could you reply to this with your order number and I will look into this directly for you.

Many thanks,

Bedømt til 1 ud af 5 stjerner

BROW FLUFF ALLERGIC REACTION

Ordered 3 times, only 2 turned up, had to email 6 times before someone replied to me, no phone number to contact and was not able to message on tiktok/instagram, so just had to wait. They eventually replied and sent a replacement, which I then ended up having a massive allergic reaction to. FYI - I have the least sensitive skin!! I can put absolutely anything on my skin and it’s perfect, something in this must be harmful to skin and I am now left with red/itchy/very sore brows after using product for 2 weeks. Unhappy.

14. juni 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I ordered 2 of the discounted boxes…

I ordered 2 of the discounted boxes thinking I’d get some things different I ordered 1 light 1 medium but got the exact same stuff just different shades the ad is very misleading makes you think your getting the bronzing fluids

27. maj 2025
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Edel,

Thank you for your feedback. I’m really sorry to hear that you were disappointed with your order.

Please note that our mystery boxes are designed to be a surprise experience, and because of that, no specific items are guaranteed. While we do our best to include a variety of products in each box, the contents will vary and duplicates may occur, especially if multiple orders are placed, as these are not always flagged together in our packing system.

Regarding the bronzing fluids, we always aim to include a balanced mix of products tailored to the shade range selected. However, at the time of packing, we were out of stock of the corresponding bronzing fluid shades for the 'light' and 'medium' ranges. We understand how frustrating this can be.

We’re always working to improve the experience for our customers and value your feedback greatly.

Many thanks, PH

Bedømt til 1 ud af 5 stjerner

Shocking customer service!!

Shocking customer service!!! Order #163017 Placed an order, realised it was the wrong address followed the website guide to cancel before the order was processed but it didnt give an option to cancel it. emailed no reply! so just left the order and changed to pick up at a depot instead. You cancelled the order and return to sender without any communication Charged for the product that was never received. Emailed again no response emailed with a complaint no response so claimed the money back from the bank and still got a cheek to challenge the claim!

31. marts 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Vicki,

I'm so sorry to hear about the issues you've had with your order. Please be assured we're working through all information on our website currently to make sure it is accurate and up to date - I will report your feedback back to our team and get this looked into immediately. Could you please share your order number? I’ll forward it to the appropriate team so they can look into the status of your refund or delivery and provide a more detailed update.

Thanks so much for your patience, and again, sincere apologies for the inconvenience.

Bedømt til 4 ud af 5 stjerner

Brow pencil was a let down

Love everything apart from the brow pencil
It literally doesn't transfer, and then it snaps. Luckily i didn't pay full price
Bronzer last literally forever
Love the camo concealer too

24. april 2025
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Taylor,

Thank you so much for your feedback! We're so glad to hear you’re loving the bronzer and the camo concealer — both are definitely fan favourites! We're sorry to hear the brow pencil didn’t meet your expectations. That’s not the experience we aim to deliver, and we really appreciate you bringing it to our attention. We’ll be sure to pass your feedback on to our product team.

Thanks again for your support! 💖

Bedømt til 5 ud af 5 stjerner

The best brand 🤎

The best brand and the most loveliest team! Genuinely make me feel important every time I order from the brand! So inclusive and products are all phenomenal! X

1. maj 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Thank you so much Kerrianne, we appreciate you!!

Bedømt til 5 ud af 5 stjerner

Honey Glue original

I have only really used the Honey Glue original. It is my holy grail brow product because it keep my brows in place all day and is easy to get the hang of. When I went to repurchase I had a panic because I thought it was discontinued and had to sit down I was so upset. I would say I think it works best if you already have full brows though. Delivery was quick.

24. april 2025
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Olivia,

Thanks so much for your order! We're so glad you love the Honey Glue - don't worry it's here to stay!! -PH

Bedømt til 5 ud af 5 stjerner

Omg I received my 3 for 2 lip products…

Omg I received my 3 for 2 lip products today wow there so perfect pigmented so nice to apply I bought cupids cream liner in dulce french kisses in Sofia and lip glaze in baby love I’m 53 and can’t believe how nice they look and feel for price I’m going to buy more 🫶

10. april 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Thank you Fiona! We're so glad you love your products!

Bedømt til 1 ud af 5 stjerner

DO NOT BUY FROM THESE .....Ordered 3…

DO NOT BUY FROM THESE .....Ordered 3 lip gloss in different colours on arrival they look exactly the same despite different names and the no applicator on one, emailed twice no reply whatsoever. Now goimg through my bank to claim full refund

29. marts 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

I’m really sorry to hear about the issues you’ve experienced — this definitely isn’t the standard we strive to uphold. Could I kindly ask you to double-check that you’ve contacted our customer service team at help@pinkhoney.co.uk?

In the meantime, I’ll also flag this with our team to ensure it’s looked into promptly. Please could you provide your order number for further clarity.

Thank you for your patience, and again, I’m truly sorry for the inconvenience.

Bedømt til 5 ud af 5 stjerner

Fabulous products

Fabulous products, gorgeous nude lip colours. Quick despatch and packaged beautifully. Arrived very quickly. Very happy! Would highly recommend. An ad came up on my FB reels loved colours you advertised so purchased the set. Excellent service. Thank you, will purchase again x

26. marts 2025
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi,

Thank you for taking the time to leave a review! We really appreciate it. We're so happy you love your products and the service you've received and this has been fed back to relevant teams. Thank you once again!

Bedømt til 1 ud af 5 stjerner

What a nightmare .

What a nightmare .. please avoid this company .. loads missing from order and they did nothing to help .. I emailed 5 times before I got a response .. they are refusing to send the items I am missing ! I wish I had read these reviews before ordering .. clearly most people seem to have a problem. So I have lost my money .. how horrible of a company to do this !

21. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total scammers !!!

Do not use this company they are terrible and have awful customer service .. half my order missing and they have blamed it on me ??? Trying to make out I’m lying . So upset I paid money and didn’t receive my items .. they are a terrible co .. please be very wary !!

10. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Never received my order

Placed my order more than 3 months ago no update no response on email they delete comments where i ask about my order in social media basically a huge SCAM
Order :157832
How can an order be fulfilled when i have not received an email informing that it has been been shipped (which i was supposed to receive as mentioned when placing my order) and when i visit the tracking it says my order is not yet shipped?
And no one even replies to my emails

Yes email is correct..

14. marts 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Ashe,

We're so sorry to hear of the problems you've been experiencing. Please could you share some information regarding your order e.g order number and I can look into this for you.

UPDATE:
Hi Ashe,

Thanks for providing further info. I can see your order is marked as fulfilled on our system so I'm very sorry that you haven't received your parcel. Please drop an email to help@pinkhoney.co.uk and our customer service team can assist you directly.

UPDATE:
Hi Ashe,
I understand your frustration - I've raised this directly with customer service management and have retrieved your email from our website as e467***5@yahoo.com, please could you inform us if this in incorrect. Our team are going to reach out to you today and get this resolved immediately for you.

UPDATE:
Hi Ashe,

I can confirm we emailed on 10th April regarding this issue, please check spam and junk mail. We really hope we can get this resolved for you ASAP :)

Thanks,

Bedømt til 1 ud af 5 stjerner

They sent me a palette that had one…

They sent me a palette that had one year left in date so I only have a year to use it instead of 3 I sent them an email telling them they have sent me old stock and heard nothing back from them also I think the eyeshadow palette has already gone off because the creams in it smell funny and have a residue on them not happy waste of money

24. februar 2025
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Holly,

I've reached out to our customer service team regarding this issue.

Regarding the date on the packaging, the eyeshadows have a Period After Opening (PAO) of 12 months. This means that once opened, they should be used within 12 months, as the product may become unstable beyond that point. Since the product had more than a year remaining before its expiration date at the time of purchase, there should be no concerns about its usability.

Please let me know if you have any further questions!

Bedømt til 1 ud af 5 stjerner

No customer service

Received my order. One of the lip glosses was missing an applicator end so I cannot use it. I have emailed customer service 4 times and not had a response. You cannot message them on social media. Will be contacting my bank regarding chargeback now . Very disappointing

28. februar 2025
Uopfordret anmeldelse
pinkhoney.co.uk-logo

Besvarelse fra pinkhoney.co.uk

Hi Jennifier, We're so sorry to hear this. Please provide some further information regarding your order number and I will get this raised immediately with the customer service team.

Bedømt til 1 ud af 5 stjerner

Burnt my skin!!!

Was so excited to try the pink honey brow glue. Wish I read reviews first because it BURNS. I can use anythingggg in my skin and have never had an issue. I do not have sensitive skin at all and yet this burns. And leaves little blisters around my eyebrows. The skin around my brows are red raw and so so sore. I’m so sad because it does hold them in place but it’s not worth the pain it’s caused. For everyone else’s sake PH please please please test this further. There is many many reviews stating this very same thing. It can’t be safe. I’d advise anyone to avoid.

4. marts 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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