Phpjabbers Anmeldelser 

The supoart is terrible and every day he has problems the script and the support he does nothing

phpjabbers.com was sold to another company in 2021.

You can check this aspect on the official website of the creator of phpjabbers: StivaSoft

Since then, the site has been in decline, it no longer shows any trace of potential.
I was a customer from 2010 until 2021. Now that I no longer see updates and vision customer oriented and the ticketing support is only to make a profit, I understood that it is no longer safe for my customers to use the products of this company.

Company Falsely advertised support options are avaialble then try to bill you for any support you need

Actually the scripts would be great if they worked! I purchased the whole bundle and was left with no support unless I pay more money for support.The scripts are full of bugs and you can't even report them. To contact support after purchase you need to pay them. Getting really fed up off being fobbed off.

I'm a customer but my account "is not confirmed", so I can't download the scripts I purchased ! The function "Forgot password" send my password in plain text(!). After a 10 days of waiting, Support refund me, nobody seems to be able to "confirm" my account. I can't create a new account ("Invalid Session." error). Bad experience.

Eccellente azienda !!! Servizi funzionali ed efficienti.

Caution looks good but totally unusable for use. Many serious mistakes Double bookings easily possible without warnings. If a booking is confirmed, it will not appear as booked in the calendar. Payment confirmations can be created as a template but not used in the system. Local tax has no decimals. and many other small bugs.
To save you time and hassle, I strongly advise against it.
The support was fast and we were amazed at the many bugs. Unfortunately no money back for Mega Sale Bundle € 279.-

Non-existent technical support and no reply to ticket requests. The Store Locator script has a coding error which I fixed myself as I gave up waiting. They cant even provide you with an update or ETA. No good if you are trying to work in the commercial world.

In my experience, I was really impressed with the level of customer service and the speed of the technical support I received from PHPJabbers. It's the best customer service I've ever experienced from an online business. I did not feel stupid for not understanding the technical aspects of installing their booking script, and nothing was too difficult. Other companies don't follow through on their work as often as they should. It is my pleasure to recommend PHPJabbers and to thank them for their services! The service was excellent, and I would gladly use them again.

It was helpful but I needed a help so I submitted a ticket but it has been 3 days and they still have no reply to my ticket. (Ticket ID: PZ1668800712)

Hi, I have been using their Event Booking Calendar for about 6 years. They used to upgrade the program every 2 years. A few years ago, I paid for the upgrade actually only for the mobile version as their earlier version was not mobile compatible. Anyway, 3-4 weeks ago I paid to the upgrade again for they now accept more payment options. This is just what I wanted. But after I installed the program again. My nightmare starts. They actually are not upgraded the program but downgraded it. Something it used to work in old version but not working on the new version and they said if I want it they can do it for me but I have to pay for the custom modification. I have been waiting for their reply but they only respnded me one, that was the one said I have to pay. What kind of service is that!

I have been using their Event Booking Calendar for many years. I upgraded to new version last year for the mobile version and I just upgraded to version 4 because they added more options for payment method. After I installed the new version, I found a lot of problems so I messaged them a week ago, but until today they still have no respond. I have getting stuck on it. Some problems were not happened in the old version but new version. They usually responded a day after I left message but this time, I don't know why they don't even write a word.
Poor service, bad support!!

Just don’t go there with this company. I really wouldn’t bother, although the scripts may seem decent quality. The support is non-existent.

When providing a service to my customers, I like to ensure that if they require support, they have that on hand. After all, you are being paid for a service… so learn to do some work and answer my tickets at least! Your whole website needs an update too, incorrect products, missing products, spelling mistakes, grammatical mistakes and not very clear instructions and no documentation either.

Very disappointed with Phpjabbers.com, I don’t think I’ll be returning without a sincere apology, improved service and a support service that actually responds to their customers.

As a newcomer to web development and with very little understanding of PHP, I purchased your
shopping cart script. Any time I asked a question or asked for help the service team at
PHPJabbers were there. I asked for some alterations to the script to suit the purposes of my
client and they were done at a very reasonable price. The inclusion of the Australia post
calculator was a great idea and it works so well. My client was very satisfied. I am very
happy with the original product and the modifications. Keep up the good work!

I came across PHPJabbers a few years ago and was really impressed with their
designs and their user friendly installation and implementation. I continued to use
there scripts over the years on new projects when I could, with great results. Then
a while ago I accidentally deleted a couple of their scripts from my website and
their support staff could not have been more helpful. They helped me to reinstall
the software and recover the data free of charge, even though I had bought the
scripts at least 12 months previously. I cannot recommend these guys highly enough.
Their support and professionalism is second to none in my opinion.

Beware their company is sold now to new people, regretting after spending $20000,
I pay them thousends each year and they think I dont deserve a reply for a bug reports,
they dont even reply to bug reports after so many complaints,
there have been data breech my customer data was breeched beacuse of their fault too. facing penalty from court order is well.
the food delivery script stripe integration is faulty, the payment gets through but order are not creating customer keep waiting for their meal, its been 5 months I have reported the issue they just keep avoiding my message, now its been a month they dont even reply to my post, I have lost a lot of money by keep compensating my clients (restaurant owner) as they have to deliver the food for free when customer call the restaurant after waiting for hours, reduclus company. totally rubbish.

The code has been modified by you guys only, I have the proof for data breech I will send it to you and you will pay the compensation for this.

When you don't reply for months what kind of language you accept from your clients? , You have time for replying negative review but no time for support tickets.

Since 2011 I have paid you 20000 something and you saying I am the lair I have all the proof for payments so think before you say lair.
trust pilot dont allow links so I can't show you the video of data breech but I have sent you the video in your support ticket as soon as it was reported. if you still dont admint it than send me your layer's details I will send all proof and take you to the court if you agree.
your scripts are not gdpr compliance

In 2015 I bought a jobs script that served me very well and recently I needed support on a new installation and for that I had to buy a license for 39 dollars to have access to support. (Order ID 165513269069). The problem is that since 13/06/2022 I have been trying to register my ticket and it does not appear in the support ticket list. Money thrown in the trash.

Phpjabbers, waar zal ik beginnen.. Ik was eerst zeer sceptisch over de scripts, hier zaten redelijk wat fouten in.. MAAR het Customer en Tech team van phpjabbers hebben mij zeer goed geholpen om deze problemen op te lossen en zo kreeg ik ook altijd een updated versie van de script.

Vooral wil ik ook sorry zeggen voor mijn ongeduldigheid, ik vergeet soms dat het niet gemakkelijk is om de klanten snel te woord te staan en nog eens die scripts te updaten, en toch blijven de customer en tech team zeer vriendelijk.

Ik geef jullie een 10/10.

Bedankt en tot binnenkort!

I am one of the old school and have worked with computers since paper tape and punch card input days back in the 60's. To day I freely support local voluntary groups and not for profit community projects. Over the years I have gained much experience but it is nothing compared with what this team know. There support helping us in times of troubleshooting and development really is second to none and I consider myself very lucky to have them support me whilst helping others. Thanks you

Mike Carter
Digital Archivist at Porthleven Museum