Philipmorrisdirect Anmeldelser 

866
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

2xBelfast sink stainless-steel matts/protectors: Very good quality Belfast sink matts. Needed in a hurry so a tad disappointed not to receive a restock email - luckily daughter kept checking website... Se mere

Bedømt til 5 ud af 5 stjerner

The Tilley hat I ordered turned out to be the wrong size and the style did not suit me (there are many to choose from). Customer Service were prompt and helpful in organising a replacement that is per... Se mere

Bedømt til 5 ud af 5 stjerner

It was no trouble to order the walking boots. Everything went smoothly have no complaints whatsoever. Happy with the product. The delivery was quick quicker than what I expected. The walking boots are... Se mere

Bedømt til 5 ud af 5 stjerner

I have bought a number of ladies clothing items over the years, the most resent being a pair of Chatham Womens Penang Deck Shoes in navy/pink in a size 6. Lightweight leather shoes idea for Spring,... Se mere

Virksomhedsoplysninger

  1. Hjem og have

Skrevet af virksomheden

Philip Morris and Son online shop and department store established in 1845 based in Hereford. Goods for sale include accessories from our gardening, hardware, houseware, cookware, lighting, country clothing, shooting, tableware and bathroom departments


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

866 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(866)

86 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very nice online experience

Having never shopped with P.M. before, one never really knows what experience one is going to get. I was pleasantly surprised, well packed item and good price too.

18. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Honestly the most amazing customer…

Honestly the most amazing customer service especially when it counts if you get something wrong & have to return an item. Really friendly staff & the speed of delivery & quality is second to none. Having purchased before didn’t & wouldn’t hesitate to purchase from again & again. Cannot fault & would definitely recommend.

30. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great website

Great website, really competitive with other retailers even direct ones. All my items were packaged really well and safely and arrived quickly in good condition. Have used them again already : )

2. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Lied about the dispatch and delivery.

Ordered a jacket from them as offered 24hr delivery (extra cost), was informed it had been dispatched, checked tracking the next day and it hadn't been dispatched. Contacted them and they confirmed it hadn't despite saying it had. Hence it would be delayed and not arrive on time and so cancelled the order. Not good customer service.

31. december 2024
Uopfordret anmeldelse
Philipmorrisdirect-logo

Besvarelse fra Philipmorrisdirect

Good afternoon,

Thank you for your review.

I do sincerley apologise for any inconvenience caused and do completely understand your frustration.

I have reviewed your order details and can see you were advised that there was no guarantee of delivery prior to the date you needed due to how busy the couriers were.

In regards to being advised the order was dispatched I can only apologise, it seems my colleague had delayed this being dispatched to see if you wanted to proceed with your order due to us not guaranteeing delivery however you were later advised this had been dispatched. I can see how this is very inconvenient for yourself and once again do apologise. Looking at your order details your refund has been issued and this should show on your statements soon.

Once again I do sincerely apologise for any inconvenience this may have caused you.

If I can be of any further assistance please do not hesitate to contact me back.

Kind regards,
Customer Service.

Bedømt til 5 ud af 5 stjerner

Excel goods and great customer service.

Purchased several items as Christmas gifts. Unfortunately a coat was too small. I reordered a larger size and sent the original item back for refund. Correct size coat tracked and arrived in 48 hours.
Will recommend retailer to others as 5 star.

26. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The place for quality

Philip Morris is an excellent company because of the quality of the merchandise they sell, their easy-to-manoeuvre website and very good prices. The delivery was good, the packaging was excellent, and I'd certainly recommend them to everyone.

1. december 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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