Pets Purest Anmeldelser 1.243

I’ve bought salmon oil from Pets Purest for my 2 dogs for the last year, and it’s made a big difference to their coats and general wellbeing. I had to deal with the company regarding a bottle that had leaked in its packaging, and the customer service was second to none. A great company to deal with, and I’ll continue to be a repeat customer.

This company went over and above to ensure I recieved a replacement order .when my original one was delivered to a address in London 600 miles away.
First class customer service.Highly recommended..you are a human not just a.number
Thank you so much

Really great customer service!
I have had a bit of an ordeal with this order. I found this company while searching for some supplements for my cats and I placed an order for the digestive bundle and was quite excited to try it out. I was even more excited when it arrived in a timely manner, unfortunately I was then left disappointed as what I received was a couple of football shirts. Not sure how they would help my cats digestion 😂 I then was quite annoyed and went on a rampage to get in contact to see what was going on and if I had been scammed. I received a message from a lovely lady called Melissa who asked to call me to go through it. She was absolutely amazing, reassuring me this wasn’t something that had happened before and offered to refund part of my order and get it all resent to me and also collect the items that were incorrect.
I am so happy with how this was dealt with and would like to offer a big apology and admit I was wrong to jump the gun.
Thank you so much for sorting, I will update once I receive my correct order!!

-update- correct order was received literally 2 days later and I’m really happy with the products!!!

Pets Purest offer such a great selection of healthy treats. My dog absolutely loves the pheasant cubes and venison sausages. The boredom yack chews, rabbit ears and deers antler are fantastic. I also use salmon oil and the itchy skin relief which is amazing. The staff are very helpful and friendly and subscription makes it easy for re orders. Using these products for a almost a year, I highly recommend you explore what pet purest have to offer. Your pet will thank you.

I'm extremely happy 😊 there products are amazing 🙌 will definitely be buying again 💯

Really pleased with the products and service with pets purest. Their delivery is quick and very good prices. Definitely recommend. I buy their tummy settler, salmon oil and treats for my 2 dogs.

I had an initial issue with my order due to Royal Mail and technical issues with my emails not routing through to PP to resolve - hence losing the 1 star for my initial troubles.

However I am fully satisfied with the customer care I received from Melissa to resolve this. Excellent resolution skills and the products seem great, can’t wait to use them for my dog.

Many thanks!

Great one-stop shop for pet supplements, kibble toppers, and high meat content treats. Regularly buy the salmon oil and stock up in natural training treats too. Nice to find an affordable to source that is also good quality. Great customer service too. Always knowledgeable and prompt responses.

PetsPurest have one certain product that helps my highly allergic dog. I found it and continue using it hence I am a return customer. I also use the salmon oil for all my dogs. Customer service is a little slow and not very helpful but the products are great!

Products that actually work cannot recommend enough . Also excellent value for money . Pets purest do not try and rip you off. I have been amazed with how much their products have helped my cat.

Very helpful and understanding. Lovely natural products.

I can’t recommend pets purest enough. The customer service experience was outstanding, Sandra and Melissa were so helpful, friendly and easy to talk to, any concerns I had were sorted immediately. I have many products on subscription ranging from dental spray and supplements to multivitamins, skin and coat treats and supplements to calming treats, supplements and drops to ensure my golden retriever is in tip top condition. Holly is naturally nervous and scared of the strangest things, adding the calming drops to her water and giving her the calming treats and supplements really seems to help. Holly doesn’t really like having her teeth cleaned so the dental spray and supplements are a must and have helped whiten her teeth and improve her breath. She is less itchy with the skin and coat treats and supplements. Holly can be a bit fussy with treats (I know, strange for a retriever) but she loves the taste of all the products. Knowing everything is made from good quality natural products means that Holly is only getting the best, which she deserves. Thank you pets purest from Sarah and Holly

Could not recommend enough. Our girl got a canine papilloma on her mouth, we was quoted £800 plus at the vets to remove it because of the size of it and the position. A friend recommended us to try Thuja Cream first from Pets Purest. It worked absolute wonders, the papilloma shrunk and eventually fell off all together. We were absolutely made up that my girl got to avoid having a surgery. We will definitely be using these products again in the future.

I really like the products, they seem to work for my pooch: the flea repellent spray.

I had a problem with a couple of items in my order. I brought this to the attention of Pets Purest and they dealt with it very efficiently, courteously and to my complete satisfaction. I would recommend this Company.

Helpful customer service. Had an issue with tracking number, they replied super quickly and kept me informed. Which was very helpful when I thought Royal Mail had lost my items.

Very pleased with this dog food
And the dogs love it too
This company is very Good with the delivery 👌 👏

Robbie just loves his new treats, will have to buy more next time 😊