Placed an order and received notification of dispatch and then subsequently delivery however I was out when delivery was made and I was unable to locate my delivery. After a quick email to the su... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I used a well known Flea Treatment on my cat , it didn't give me great results so I decided to use Pets Purest all Natural flea and Tick Repellent, which isn't full of chemicals, so far so good ! I c... Se mere
I never realised I could buy stuff like salmon oil and natural wormwood for my Romanian rescue dog. He is coming on great. His coat was not good and I worried about internal Parasites and stuff. Go... Se mere
Could not recommend enough. Our girl got a canine papilloma on her mouth, we was quoted £800 plus at the vets to remove it because of the size of it and the position. A friend recommended us to try Th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pets Purest is a small family business and the UK’s first pet supplement brand prioritising daily pet wellbeing. We provide a range of 100% natural treats, supplements and hygiene products to help keep pets feeling healthy from the inside out! We're passionate about pet wellbeing and our promise is to support pet owners (and their pets!) on a journey of daily wellness and lifelong happiness
Kontaktoplysninger
Pets Purest, Suite 3, Grove Chambers, 36 Green Lane, SK9 1LD, Wilmslow, Storbritannien
- support@petspurest.com
- www.petspurest.com
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I placed an order a month ago
I placed an order a month ago, and still haven't received any of it, then I log in to my account, and it says its fulfilled the order!? This is a blatant lie!
I have emailed support 3 times already, but you know this Kiri, because you've responded to me, where's my order?
Thanks

Besvarelse fra Pets Purest

Besvarelse fra Pets Purest
Terrible postage…
Terrible postage I ordered it late evening on Wednesday and realised that I obviously wouldn’t get it Thursday but needed it quickly as my cat was ill- consequently I paid for 24hours delivery and it didn’t arrived on Friday (so I emailed the team. They did refund the postage payment but I then expected in to arrived Saturday and it didn’t so had to email again and it finally arrived on Monday. Not great customer service having to chase via email with no number to ring when a pet is sick and it is needed urgently.
Actually product once arrived seem good but only use it a couple of times.

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Happy dog, happy owner
I have had many deliveries from Pets Purest and my dog loves all the products I have purchased for him. So much so he can’t wait for me to open the box and runs off with a bag of treats. 🐾 The prices are reasonable too.

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Great products, easy to use website
Easy to use website, fast shipping and great 100% meat treats and healthy supplements I've placed a second order and will continue to order more.

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My pup’s favourite treats…
Originally found the products on Amazon. Prefer to order directly from a company when possible and was not disappointed by the service. Quick and accurate delivery. Good quality products. My pup loves the beef jerky and the chicken treats.

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5 stars
I recently purchased a whole lot of treats for my dog from petspurest which she loves! The prices are so reasonable and the staff are wonder and were able to help with a problem I had with my order in a speedy time. I will be ordering again.
Yes my pet enjoyed his purchase from…
Yes my pet enjoyed his purchase from you now that I’ve been browsing. I will certainly be buying Natural treats thank you.
Speedy
Reasonable prices and very quick delivery- and if the quality is good, that’s all I ask from suppliers
I will be using this company again
Poor Service
The wrong product was delivered and still not heard back having sent 3 emails over 5 days and not even an acknowledgment back.

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Incomplete delivery
*Edit* After leaving this review, I have received the refund for the missing items.
My recent delivery was incomplete. I paid for five bags of the turkey treats and only received 1. I sent a message to them via their website, emailed and even sent a message through messenger. NOT heard anything back. Shame.

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My cat had hard poo and once needed an…
My cat had hard poo and once needed an enema which traumatised him. Stomach used to growl horribly. Bought Digestion Pro and poo normal and no growling guts. Much happier cat as well.
This shop has great products with an…
This shop has great products with an ethical & natural ethos.
Costing is perfect. Delivery is in excellent time. Love this shop

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5* Company!
Following a problem I had with an order, I contacted Pet's Purest customer support who were excellent, and resolved the issue immediately. On top of this excellent customer support, the quality of the products are the best available. If you want the best for your dog, you will not find anything better than pet's purest.

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I have cancelled twice any repeat…
I have cancelled twice any repeat orders and still Petpyrest is taking money from my bank and sending products I do not want. They have not responded to emails or have a contact number to speak with them. I am highly disappointed with these actions. Next step to report this to my bank and get them taking money from my account. Really fed up.
Rebecca

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Only recently bought pets purest this product but…
Only recently bought this product but after only a few applications I have noticed a difference nicer breath and cleaner teeth So already impressed with this product My staffy Chloe is not usually keen on me brushing her teeth But using this spray is so much easier and not so stressful for her or me

Besvarelse fra Pets Purest
I ordered an item on the 20th of…
I ordered an item on the 20th of December and I still have not received it, I have emailed the company but have had no reply.
Update - 5th January item arrived.

Besvarelse fra Pets Purest
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







