Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Two months ago I bought water proof dog coat, it took three weeks to arrive then too small, I sent it back asking for a refund, no contact from them I sent several emails, no response, can anyone advise what steps to take if sny
Avoid this company
Weeks delivering and then the dog coat to small. They will not reply to e mails or phone to return and change size. Beware Don’t waste your money
Ordered a coat for my dog using their size guide. It's too small. I'm happy to exchange but they won't respond to my emails and phone number is no longer operational. £31 out of pocket. Avoid like the plague!!
This company is nothing but a profit before all else company. I ordered a dog coat which took two weeks to arrive, and when it did it was too small, despite me using their size guide. I had sourced another coat in the meantime so asked for their returns address so that I could return it and obtain a refund. Despite the claims on their website, they DO NOT reply to customer e-mails the same, or the next day, they do not answer them at all unless you badger them relentlessly. DO NOT believe their return policy either, it does not exist. I ended up e-mailing them daily for a return address, only to be totally ignored. It wasn't until I had informed them but yet another e-mail, that I had raised a dispute through PayPal that I eventually got a reply, but still no returns address. I then e-mailed them daily for nearly two weeks before they eventually informed me that the cost of return was prohibitive and offered me a 50% refund (£15.00). I accepted this as it was obvious I was never going to be allowed to return the coat and obtain a full refund. The company is a total sham.
Don’t buy from this company.
I paid extra for premium tracked shipping and the product still didn’t turn up. Took nearly four weeks to arrive and wasn’t great quality when it did.
Don’t go near this ‘’business’, they take your order and money, and give you no updates or shipment details. Looks like just a middle man sourcing items once they are ordered. Steer clear.
Ordered a jacket for my sprocker, took 6 weeks to arrive and ripped within four weeks of use. Emailed their customer services and had no response.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
