Performance Parts Anmeldelser 

35
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Achtung Betrüger! Ich habe Geld überwiesen und bis heute keine Teile bekommen! Emails werden nicht beantwortet. Das war am 18.11.2024

Bedømt til 5 ud af 5 stjerner

Phoned Performance Parts with several enquiries re fitment of Hyperpro springs to Honda crf 300 Rally. Very helpfull chat with Rob Major who asked me to list questions in email....very qu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I wanted to try swapping out my stock spring on my Z900RS before going down the much more expensive route of replacing the entire shock unit. I contacted Hyperpro and they advised their UK distributo... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a rapid bike evo exclusive kit with a lead time of 3-4 weeks (I was expecting 6 weeks) which is better than another company, it was also cheaper. About 3 weeks in I called to ask for an upda... Se mere

Virksomhedsoplysninger

  1. Butik med motorcykeludstyr og -tilbehør

Skrevet af virksomheden

The UK's leading wholesale distribution company for high-performance motorcycle components.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

35 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(35)

5 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Had an installation issue with a set of ASV levers. Steve at Performance Parts went above and beyond to resolve it successfully. Great customer service - thank you!!

21. december 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Wrong parts sent, miscommunication between supplier and PP and still tried to charge

Spoke to Steve F first of all who was a pleasant guy and placed an order for some Rizoma bits over the phone (not a major order just some parts I was missing for a Stealth mirror and indicator install). Needed a wiring kit (in stock) and 2 gaskets for mirrors (2 weeks delay waiting for Rizoma). All the parts were sent to my parents house as that's where my bike is.

Unfortunately the wrong wiring kit was sent out to me, I spoke to the guys on the phone and they created a return free of charge for the ones I had and sent the new ones required. A few weeks after the gasket delivery arrived too.

A week later I manage to get across to my parents to install the mirrors + turn signals and find that only 1 gasket had been sent. I thought this is strange due to it being 2 mirrors, why would only 1 gasket come. Everything else is sold as a pair.

I had only that day to fit mirrors/turn signals so crafted my own 'make-do' gasket for the time being. I rang the guys the next day and again Steve F said on the phone he thought they came as a pair, so only 1 was ordered at £4 + postage. After speaking to a colleague he rang me back to say it was confirmed by Rizoma the gaskets come in as 1 and that it would be £5 for the second one?

After being sent the wrong wiring kit and now the fact that the guys there who are a main dealer for Rizoma parts in the UK didn't know that the gaskets came as a single and I would be charged another £5 (£9 total for 2 tiny gaskets!????) for the second one, I gave up. I was not prepared to wait another 2-3 weeks for a gasket to turn up.

Don't think I'll be ordering again due to the hassle and inconvenience and would've thought that the 2nd gasket would be sent free of charge due to a miscommunication from Performance Parts/Rizoma's end. Overall, a pretty poor and long winded process for 2 simple bits of kit I needed.

I hate writing negative reviews but I really would've thought Rizoma or at least Performance Parts would've sent the extra gasket free of charge due to the other mess arounds.

30. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

One things certain...When ever you see…

One things certain...When ever you see reviews... Its statistically impossible to have so many good reviews... than 25% terrible reviews... 1/3 of ALL their reviews are 1 star...this happens when company get blasted here...and they get friends and family to upload 5 star reviews. In this case as in all cases.. the 25%- reviews are what you should pay close attention too.

Look at their star ratings here? :(
Sure glad my ordered was cancelled as they claimed I was rude because I told them their website sucks...and it did..and still does. Have you ever seen a website with a search bar that you type in the name of the companies product and NOTHING appears. That happened here.

Have you ever seen a product on a website that you know what it does but cannot tell how it goes on as the picture is so vague....

Thats here as well... Have you ever seen a website with NO contact info.... Yup... here again...

Had to go to their FB page to blast them as I was beyond frustrated....than it bounced back saying they don't check..heres their email... LOL!!

Their item was so poorly listed that after I ordered I want to triple check.. turns out they only sold me half of what I needed....as they could not seem to find the product full list without having to go through 30+ pages... there was NO search that just allowed me to pull it up.

Their shipping was 1/3 of the cost of an item smaller than a golf ball...

Granted they refunded my money.. but if this company understood that it was beyond frustrating to trudge through their site...they might have been a little more sympathetic...

I>E "Thank you for your feedback we are sorry you had such frustrating time....here is what you need...

I have added it to your order with a 10% discount.... whatever... NOT HERE!.. YOUR RUDE! heres your $ back. If you have read this far....read the other 25% of - reviews.... they all speak to the same thing.

"No one cares how much you know until they know how much you care" -3 stars.

23. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super customer service.

I needed a part for my motorcycle & Steve Fletcher at Performance Parts could not have been more helpful. He did some research for me & I had the part ordered the same day. Much obliged!

7. marts 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very disappointing - crooks.

Very disappointing. Bought exhaust on eBay including postage then was charged twice as much postage after the auction and via PayPal. ($240 in total). Goes against eBay policy. eBay tried to help but as they sneakily used PayPal eBay couldn't do anything despite their best efforts. eBay further told me they were putting a strike against their account. Even though they got their money in full, they then tried to cancel delivery just as it was landed in my country. I rang them to ask why and basically was told because they felt sore about the whole thing. Lucky for me, they mucked up cancelling the order and I received it. Look out for these crooks if buying through eBay. Yes they will offer to cancel and refund but happy to take you money upfront and put you in an awkward position. I will never use them again.

24. november 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Better than expected wait time

I ordered a rapid bike evo exclusive kit with a lead time of 3-4 weeks (I was expecting 6 weeks) which is better than another company, it was also cheaper. About 3 weeks in I called to ask for an update and they said they were expecting it in the next shipment, 4 days later it was at my door. Couldn't be more happy! Installed working great, no issues whatsoever!

20. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Went above and beyond to help me

I wanted to try swapping out my stock spring on my Z900RS before going down the much more expensive route of replacing the entire shock unit. I contacted Hyperpro and they advised their UK distributor (Performance Parts) of the part number they would need. Two weeks later I got the spring, fitted it myself and it has transformed my bike for probably a fifth of the cost of an entire shock unit. Great service and will be my first choice when I upgrade the suspension one day.

29. juli 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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