Awful company
Awful company! I was so excited as I had won a lot in a recent auction however when I enquired about posting to myself (I am in Manchester the lot was in london) they told me the only service they use is ‘pack and send’ I was then quoted over the lots value of £110 just for the postage.
I wrote to them and said any of the 3 below options would be great-
1. I asked if either you could provide a box and I could choose another courier
2. The item could be sent to your Stockport branch and I can collect from there as I live in Manchester
3. If neither of these can be done please could my order be cancelled
The response I got back was awful.
“ Hi, Im afraid we can not pack and we do not have a vehicle going to Stockport.
If you do not pay your invoice, you will be banned from all future sales and bad feedback will be left against your account.”
They have now proceeded to block my account when any of the 3 options would have been absolutely fine by me. I was not refusing to pay my invoice. They could not offer a solution.








