Payment not received 1 month later…
Payment not received 1 month later after request for event ticket payment collected on the app. Unresponsive.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Payment not received 1 month later after request for event ticket payment collected on the app. Unresponsive.
⚠️ WARNING: Stay away from Payd Money (app.payd.money). They are holding onto my funds with no withdrawal possible.
I got paid through their app expecting a simple fintech service for sending/receiving. Instead, I’ve been stuck for over a month with:
Repeated withdrawal and send-to-M-Pesa failures (timeouts, bugs, error screens)
My balance suddenly showing $0 (previously ~$400–$500)
Endless promises from support: “fix coming today”, “update tomorrow”, “next week”, “migration issues” with none delivered
No response to emails, WhatsApp messages, or DMs
Here’s the exact message I sent them weeks ago (still unresolved):
“I sent a support message over a month ago due to challenges facing withdrawal issues. Since then, I cannot make withdrawals, my balance is wrong and the team promised to manually send the money to my mpesa to sort the issue out. That has never happened. It’s been over a month. Now I am beginning to believe I was scammed.”
Full chat history shows the same copy-paste apologies and delays since mid-April. They told me to email hi@ payd. money which I did. No reply ever since.
This is not a “startup bug” anymore. It looks like they are either completely broken or deliberately holding customer funds.
If you have money in Payd Money, try to withdraw it immediately if you can. If not, do not deposit anything or use the app to get paid for freelance work.
Spreading this so others don’t lose their money like I have. #PaydMoney #FintechScam #KenyaFintech
Its been 2 weeks plus since they suspended withdraws claiming they are fixing their app. Its a scam app stay away as people are failing to make withdraws . Customer support doesnt even respond to their messages .
Can you guys work on your withdrawals, it don't make sense holding funds or preventing clients in the name of maintenance, money stuck and clients where I was sending money on my neck, they can't withdraw their available balance
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.