Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Se mere

Bedømt til 5 ud af 5 stjerner

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service. 12 week puppy had eaten something that was a potential hazard. Contacted Paw Squad vet who was brilliant. She fully investigated the products data sheet and liaised with a colleagu... Se mere

Bedømt til 1 ud af 5 stjerner

Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dyrlæge
  2. Dyrlægevagt

Skrevet af virksomheden

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

433 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Dr Raquel Amils-Arnal was amazing

Dr Raquel Amils-Arnal was amazing!
She really listened to my concerns and gave me very helpful advice! She has really put my mind at ease. She took her time listening to me and answering all of my questions.

20. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Since registering 3 weeks ago

Since registering 3 weeks ago, I’ve already sought the advice from a Vet for two concerns.
I was the first in the queue both times, so I didn’t have to wait long at all which was such a relief.
The immediate feedback and Report to reference afterwards was fantastic, knowing I could help my Kitten feel better straight away.
I highly recommend signing up!

10. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The team are great and offer some…

The team are great and offer some immediate advise on any issues that I would otherwise have to wait to get into the vets on! Really helped to calm me down and offer some ideas on how to clean the cut on his feet and what to look out for. This is the second time we have used the service and I always make sure to recommend them to all my pet parent friends.

4. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I was very sceptical before using the…

I was very sceptical before using the Pawsquad service but having been very concerned about my poorly dog after hours I thought I’d give it a try. The vet I spoke to was lovely and the advice I was given was so helpful and put my mind at rest until the following day when I could go to my vet. Thank you.

26. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent veterinary advice

The vet we spoke with (Dr Angelos Chyrsopoulos) listened carefully to what we had to say, observed our dog via a FaceTime call, and answered all our questions clearly. The advice he gave us was acted upon immediately and may have helped to save our dogs life.

24. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Saved my dogs life

There is nothing more distressing than seeing your pet sick and feeling totally helpless. My dog has recently been diagnosed with diabetes and it’s very unstable at the moment. He is so unwell and we don’t know if he will make it through this ordeal. Over the Easter weekend, he took a turn for the worse. Who would I call early hours of the morning over Easter? Then I remembered my access with Pawboost to an online vet 24 hours a day. Without that vet, my dog would have certainly died! The wonderful lady vet that dealt with us diagnosed DKA (Diabetic Ketone Asitosis) and it is fatal. She arranged where to take him, they even tell that vet that we are on our way, even supplying a sat map with directions of how to get there. It’s a wonderful service and I can’t recommend enough for pawboost members to use this facility.

20. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ruth the vet has helped massively put…

Ruth the vet has helped massively put my mind at ease tonight with my puppy, she gave me great advice as i suspected my puppy to have an insect bite (bee) she advised to use a cold compress which worked and to crate rest her. After about a 3 hour nap in the crate she came out very playful and was no longer limping. What a great service this is. Grateful to yumove for allowing me to have this subscription!

27. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

USELESS

you have mobility issues and think this is an option ? think again before you waste time and money. My cat got a bald patch that can be seen with pictures, whoever spoke with me advised to speak with a vet as they cannot prescribe anything, also didn't get any further advise, just my money down the drain.

23. april 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Hi, I am sorry to learn you are unhappy with our service, if you would like to email welcome@pawsquad.com we can offer a refund and look into your call.

Bedømt til 1 ud af 5 stjerner

Highly Disappointed – What’s the Point of This Service?

I’m highly disappointed with PawSquad. I booked two appointments—one for my cat’s ear and another for fleas—and in both cases, they simply told me to visit a vet in person. They offered no treatment or medication, making the service feel completely useless. I don’t understand what the subscription fee is for if they can’t handle basic issues. Total waste of money.

14. april 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Hi, Sorry to hear you are unhappy with the service. If you would like to send an email to welcome@pawsquad.com we will happily look in to this for you.

Bedømt til 5 ud af 5 stjerner

This service is absolutely superb

This service is absolutely superb. The vet I spoke to was really good and I got exactly the advice I needed out of hours for a reasonable price. I'm glad this exists and I'll definitely be using it again.

13. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Efficient and thorough

It’s always an efficient service from the team. Dr Parena was thorough and firm. She put my mind at ease straight away. The reassurance was helpful as it’s difficult to know what to do with tiny kitties who can’t indicate what’s wrong. My kitty has been recovering well. All advice given was easy to follow.

Thank you again for another stress free event to the team from Pawsquad.

30. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My Cats Are Covered – And So Is My Sanity!

Year two with this pet insurance and I’m still purring with satisfaction. Both of my cat babies are insured (because they own my heart and my wallet). I recently used their online vet consultation and was pleasantly surprised — no waiting rooms, no cat carriers, and no dramatic yowling (from them or me). The best part? I got to chat instead of make a phone call. As someone who treats phone calls like a horror movie, this was a huge win. Fast, easy, and drama-free — just the way my cats like their snacks and I like my vet services. Highly recommend!

28. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Paid the fee and no one answered the…

Paid the fee and no one answered the video call, and no one’s replied to my emails. What a scam, when you’d desperate for advice for your sick animal you’d try anything

30. marts 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Hi I am sorry to hear you had technical issues with your call, if you can email our customer service team at welcome@pawsquad.com we will be happy to look into this for you

Bedømt til 4 ud af 5 stjerner

Connection issues but overall good experience

I have PawSquad included in my insurance plan and have tried to use the PawSquad app on a couple of occasions but had connection issues - one downside is being unable to switch between other apps whilst in the queue, for example.
However I stuck it out a couple of days ago when my dog went lame. I was connected within 5 minutes and had a video call with a vet, until unfortunately this was terminated for an unknown reason. I was unable to request to reconnect to the same vet which I feel there should be the option to do, so had to wait another 5-10 minutes to begin a new consultation with a different vet.

The vets seemed knowledgeable, comfortable in assessing via video call and provided thorough explanations and advice. Ultimately it saved me potentially hundreds of pounds in emergency vet fees, and I will use the service again.

21. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Online Consultation

I had to contact the online vet as I was worried about my puppy. The vet I spoke to was very thorough asking me relevant questions and via video checking my puppy out as a physical vet would have done.
Puppy all recovered now

28. februar 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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