It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Se mere
Excellent service. 12 week puppy had eaten something that was a potential hazard. Contacted Paw Squad vet who was brilliant. She fully investigated the products data sheet and liaised with a colleagu... Se mere
Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.
Kontaktoplysninger
The Chocolate Factory, Keynsham, BS31 2AU, Bristol, Storbritannien
- welcome@pawsquad.com
- www.pawsquad.com
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
An excellent service!
Excellent service. I have Pawsquad as part of my pet insurance and it always makes me feel at ease knowing there is a vet I can speak to at any time if needed. The responses are always clear, informative and reassuring. I would 100% recommend.
eased our mind and gave us good advice
My dog was in her first season three weeks in
My dog was in her first season three weeks in And wasn't eating and quite poorly. applied on line and paid the 24 pounds to speak to a vet . never happened waited all day . I emailed them with no reply as yet . appalling service last time l ever have any contact with them. Absolutely appalling service

Besvarelse fra PawSquad
Don’t normally leave reviews but I…
Don’t normally leave reviews but I think credit where credit is due. Blue was sick while on holiday in wales. She has a local vet here as well but obviously she got ill on a bank holiday, Murphy’s law. Anyway I was in the process of calling the vets emergency contact and found this service. Some illness are obviously emergency but this service fills the gap of is it isn’t it. I was in contact thought the full day and night they were excellent and reassuring via chat app. They monitored blue all day asking for videos and updates every couple of hours. Excellent service will definitely if needed use again in first instance, even at home
Immediate response by vet
Immediate response by vet. I requested a video call which is what I got straight away. My dog had a puncture wound from a tic and we were in a remote part of Wales on holiday. The vet was calming and immediately put me at ease, telling me how to proceed. I rang again the following day and had a different vet but same high standard of care. I am extremely impressed with PawSquad.
Good advice
Good advice, seen quickly no matter what time of night. I’ve found the feedback very helpful.
The Paw Squad were excellent
The Paw Squad were excellent, I contacted them and they helped me sort out what was wrong with my dog. They were very thorough and extremely helpful. Thanks so much for your help
Waste of money
Would not recommend to anyone. They took money first, even though they ask to describe the issue before you get in contact with the vet. If they would review this before, they could let people know, that they are not able to advise. But no. They take the money first to say, we can't help you, go to the vet. I feel that money was taken out of my pocket for no service provided. Very disappointed!!!!!

Besvarelse fra PawSquad
Excellent service
Excellent service! The is included in my pet health club membership and it provides so much peace of mind knowing that I can call a vet any time of the day. Tonight, my dog was throwing up and I was concerned, 60 seconds in the waiting room and I was out through to a lovely vet who checked my dog over and gave me advice. They also had me call back later to check on my dog. Excellent service and saved me the cost of an out of hours vet visit!
We had an emergency with our dog on a…
We had an emergency with our dog on a Sunday afternoon when she became lame, and so used the 24 hour speak to a vet service.
Using the app we entered our dogs details and nature of the injury. Uploaded a photo and then hit the call button. We were second in the queue and were put through in less than 5mins. The vet was very caring, considerate and knowledgeable. She calmed our fears and gave us information on how to treat our dog.
Super friendly vet who was…
Super friendly vet who was knowledgeable and very helpful
Very quick and gives you a level of…
Very quick and gives you a level of peace of mind. Will definitely be using it going for are it necessary, overnight vet would’ve cost me £300, pawsquad was £24!!
Very quick and efficient
Very quick and efficient. Sound advice and put is at ease. Would recommend.
Doctor just refused to help and started…
Doctor just refused to help and started to search for nearby clinics. He found nothing then finished call. I paid 28 eur for that.

Besvarelse fra PawSquad
Potentially waste of time and effort.
It takes your money then had to wait about 20 mins to speak to someone, wished I just took my dog to the emergency vets as when I did get through, I was not offered any reasons or reassurance and just told to go to the vets!
Complete waste of time, money and energy. I would not use them again.

Besvarelse fra PawSquad
Took double the fee
I am greatful for the advice I got. But annoyed they took double the £24 fee from my account

Besvarelse fra PawSquad
Good advice given quickly and easily
Was able to chat with out-of-hours on-line vet quickly and easily. Was given good advice and the preliminary diagnosis was confirmed by face to face vet appointment the following morning. Thank you.
Very knowledgeable vet who was professional and reassuring
Very easy to make a telephone appointment at a convenient time for me. I was able to send photos before the call and the vet I spoke to was very professional and reassuring. I was advised to visit my vet and was sent a report confirming diagnosis. My vet confirmed the diagnosis was correct.
Good response which saved a lot of worry
My dog developed a problem on Sunday - of all days! I called Petsquad with a photo of the problem. I got a very kindly vet who did a sensible diagnosis, and saved me the hassle, costs and worry of dashing off to the emergency vet.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







