Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Se mere

Bedømt til 5 ud af 5 stjerner

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service. 12 week puppy had eaten something that was a potential hazard. Contacted Paw Squad vet who was brilliant. She fully investigated the products data sheet and liaised with a colleagu... Se mere

Bedømt til 1 ud af 5 stjerner

Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dyrlæge
  2. Dyrlægevagt

Skrevet af virksomheden

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

433 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

An excellent service!

Excellent service. I have Pawsquad as part of my pet insurance and it always makes me feel at ease knowing there is a vet I can speak to at any time if needed. The responses are always clear, informative and reassuring. I would 100% recommend.

4. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My dog was in her first season three weeks in

My dog was in her first season three weeks in And wasn't eating and quite poorly. applied on line and paid the 24 pounds to speak to a vet . never happened waited all day . I emailed them with no reply as yet . appalling service last time l ever have any contact with them. Absolutely appalling service

25. august 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Hi, I am sorry to learn you are unhappy with our service. As it was a Bank Holiday yesterday our customer service team were not open. They are here today and I am sure they will get to your email ASAP.

Bedømt til 5 ud af 5 stjerner

Don’t normally leave reviews but I…

Don’t normally leave reviews but I think credit where credit is due. Blue was sick while on holiday in wales. She has a local vet here as well but obviously she got ill on a bank holiday, Murphy’s law. Anyway I was in the process of calling the vets emergency contact and found this service. Some illness are obviously emergency but this service fills the gap of is it isn’t it. I was in contact thought the full day and night they were excellent and reassuring via chat app. They monitored blue all day asking for videos and updates every couple of hours. Excellent service will definitely if needed use again in first instance, even at home

24. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Immediate response by vet

Immediate response by vet. I requested a video call which is what I got straight away. My dog had a puncture wound from a tic and we were in a remote part of Wales on holiday. The vet was calming and immediately put me at ease, telling me how to proceed. I rang again the following day and had a different vet but same high standard of care. I am extremely impressed with PawSquad.

17. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good advice

Good advice, seen quickly no matter what time of night. I’ve found the feedback very helpful.

21. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Waste of money

Would not recommend to anyone. They took money first, even though they ask to describe the issue before you get in contact with the vet. If they would review this before, they could let people know, that they are not able to advise. But no. They take the money first to say, we can't help you, go to the vet. I feel that money was taken out of my pocket for no service provided. Very disappointed!!!!!

5. august 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Hi I am sorry to learn you are disappointed with the service, we do state on the screen before you pay that we can't offer prescriptions. If you wish to contact us on welcome@pawsquad.com with your email address and details, we would happily look at refund for you.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service! The is included in my pet health club membership and it provides so much peace of mind knowing that I can call a vet any time of the day. Tonight, my dog was throwing up and I was concerned, 60 seconds in the waiting room and I was out through to a lovely vet who checked my dog over and gave me advice. They also had me call back later to check on my dog. Excellent service and saved me the cost of an out of hours vet visit!

4. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We had an emergency with our dog on a…

We had an emergency with our dog on a Sunday afternoon when she became lame, and so used the 24 hour speak to a vet service.
Using the app we entered our dogs details and nature of the injury. Uploaded a photo and then hit the call button. We were second in the queue and were put through in less than 5mins. The vet was very caring, considerate and knowledgeable. She calmed our fears and gave us information on how to treat our dog.

27. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Doctor just refused to help and started…

Doctor just refused to help and started to search for nearby clinics. He found nothing then finished call. I paid 28 eur for that.

29. juli 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Hi, I am sorry to learn you were unhappy with our services, I can see that as you were calling from outside the UK, the vet tried to help you find a specialist that deals with exotics in Cyprus as she recommended an urgent visit, based on the information given. There was also a refund given straight after the call.

Bedømt til 2 ud af 5 stjerner

Potentially waste of time and effort.

It takes your money then had to wait about 20 mins to speak to someone, wished I just took my dog to the emergency vets as when I did get through, I was not offered any reasons or reassurance and just told to go to the vets!

Complete waste of time, money and energy. I would not use them again.

26. juli 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Hi, I am sorry to learn you were unhappy with our services, if you would could email welcome@pawsquad.com with all your information we can look into that for you

Bedømt til 2 ud af 5 stjerner

Took double the fee

I am greatful for the advice I got. But annoyed they took double the £24 fee from my account

26. juli 2025
Uopfordret anmeldelse
PawSquad-logo

Besvarelse fra PawSquad

Good Morning, I am sorry to learn you had a double payment taken. If you can contact Welcome@pawsquad.com we would be happy to look into that for you

Bedømt til 5 ud af 5 stjerner

Good advice given quickly and easily

Was able to chat with out-of-hours on-line vet quickly and easily. Was given good advice and the preliminary diagnosis was confirmed by face to face vet appointment the following morning. Thank you.

16. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very knowledgeable vet who was professional and reassuring

Very easy to make a telephone appointment at a convenient time for me. I was able to send photos before the call and the vet I spoke to was very professional and reassuring. I was advised to visit my vet and was sent a report confirming diagnosis. My vet confirmed the diagnosis was correct.

15. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good response which saved a lot of worry

My dog developed a problem on Sunday - of all days! I called Petsquad with a photo of the problem. I got a very kindly vet who did a sensible diagnosis, and saved me the hassle, costs and worry of dashing off to the emergency vet.

20. juli 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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