Partridge Homes Estate Agents & Letting Agents Anmeldelser 

Charlotte!! Massive help with supporting us during the letting process. She is so knowledgeable with everything that involves property, real asset to Partridge homes.

I had an excellent experience as a tenant with Paul from Partridge Homes Estate Agents. He provided outstanding service throughout my rental, always going the extra mile to ensure everything ran smoothly. Paul genuinely cares about his tenants and makes the whole process easy and stress-free. I would highly recommend Partridge Homes to anyone looking for a professional and dedicated estate agent!

Have used for renting and selling properties.
Service from Nicky, Paul, Callum and Tracey was excellent, offering the personal local touch.
Easy to get in contact with via phone or email.
Very reasonable rates for both renting and selling .
They know the area well.

Always nice, helpful people to do business with.
I would praise everyone I came into contact with.
The two who stood out for me were :
Sue Partridge and Nikki Jenkins
Many thanks

I recently changed over my letting agents, and pleased to say everything went smoothly and running well

I have found that from letting and selling property no problem is too small for Partridge Homes team . Staff are open and honest . Integrity is so vital these days in estate agency and this family business holds same to a high standard.
Big shout out to Charlotte Partridge who holds all above values.

Dealt with the letting agents who let
my property within a few days but more importantly done all the checks and tenant signed up quickly. Very happy with tenant they choose and the communication throughout. Thanks.

Five stars! This agency handled the sale of my property and they were fantastic from start to finish. They took care of everything, kept me fully informed throughout, and provided great customer service. Their fees were very reasonable, and the whole process was smooth and stress free I also received a lot of helpful advice along the way. Highly recommend!"

Partridge Homes deserve 10+ stars. Everyone I spoke to have been amazing and caring. I am grateful to Sue, Paul and Alfie who showed me and my daughter the property, we viewed.

My daughter and I, are sincerely thankful to Amy for the amazing care and support she has provided. Amy has advised me whenever I have had a question. Her amazing attitude made me feel welcomed to approach her for any concerns I had. I am truly grateful for this because I suffer from mental health and my anxiety attacks have been very frequent.

Not a lot of people care or understand people with mental health problems. It is a very difficult time, property searching and balancing life as a single parent. However, Amy and everyone at Partridge Homes have made me feel supported and not alone.

Words cannot express how grateful I am to everyone at Partridge Homes and in particular Amy. Partridge Homes deserve an award and I want everyone in the world, yes, everyone in the world, not just in UK, to know how amazing they are. They care for both landlords and potential tenants. I know they care about the landlord because throughout the journey, since first contact with the agency, they have been communicating with the landlord and all of us potential tenants to see who meets the requirements.

Hence, words cannot explain how wonderful Partridge Homes staff members are and truly should be awarded for being caring, approachable, thorough, patient, informative and most importantly listening.

Thank you Partridge Homes and Amy. If anyone wants an amazing stress free service, definitely come to Partridge Homes because people honestly need to experience this kind of excellent service, in comparison to most agencies.

I had a very positive experience renting through Partridges. The team was professional, responsive, and clear throughout the entire lettings process, which made everything straightforward and stress‑free.

They explained the tenancy requirements clearly, responded promptly to queries, and were helpful and accommodating at each stage. Communication was transparent and well organised, which gave me confidence throughout the process.

Friendly, helpful and responsive service both by phone and e mail. Personal attention by the business owner in dealing with my unsolicited call.

I found Partridge Homes a fantastic company to deal whilst selling my property. They're a family run business that go the extra mile, nothing seems too much trouble for them. Highly recommended.

Service is excellent A++++ to all members of staff, thank you.

I've been with Partridge Homes for a couple of years and Amy is constantly fantastic. She goes beyond what is in the JD to ensure you are kept updated. She manages my property to the highest standard and is always a pleasure to talk to.

I rented a property through Partridge Homes for three years and, unfortunately, my experience was consistently frustrating due to poor communication and lack of follow‑through on maintenance and deposit issues.

In the second year, the washer dryer (a key amenity in our choosing this tenancy) broke. It took eight weeks to replace, during which time I had to hand‑wash clothes outdoors in winter and wasn’t allowed to dry them inside. The plumber confirmed the fault was normal wear and tear, yet Partridge Homes spent weeks trying to charge us for a replacement or just replace it with a washing machine which along with their instruction not to dry things inside would have been useless in winter, before finally accepting responsibility. Communication was chaotic — they kept starting new email threads instead of replying properly and repeatedly phoned me and my husband at work despite clear requests to communicate by email.

They later offered compensation for laundrette costs, even though I’d explained there was no laundrette in our small village and that I’d been hand‑washing by necessity. When I pointed this out, they simply stopped responding.

We’d also reported other ongoing issues, like damage to a fridge door tray (which they later tried to charge us for out of our deposit despite previously calling it “too minor to fix”) and recurring problems with frogs and hundreds of ladybirds getting inside during winter. None of these were ever resolved.

When the tenancy ended, they ignored my email about the check out for nearly a month, then made a £300‑plus claim through the deposit scheme without any explanation. I only found out after receiving a text saying my deposit was ready to collect and calling to ask about it. They finally sent a breakdown of costs, which I responded to immediately—but again, there was no reply.

The one positive throughout was Tracey, who carried out our inspections — she was always friendly, professional, and helpful.

Unfortunately, the rest of the experience with Partridge Homes was disorganised, unresponsive, and inconsistent. I’d advise documenting everything carefully if you do rent through them.

Edit to add since theres no way to reply:

Instead of addressing my points about communication delays and handling, you've chosen to attack me personally by raising irrelevant deposit and pet issues — which only proves my point about unprofessionalism. Here are the key inaccuracies I'd like to correct for future tenants:
- It took over a month for anyone to even look at the washer dryer, then 8 weeks total to replace it. The plumber confirmed wear & tear (not the filter, which worked fine — my wedding ring proved that). I spent weeks arguing with you before you'd accept responsibility.

- I gave a simple instruction to email only due to work and replied within minutes every time, yet you were completely unable to follow a simple request and kept calling us both at work.

- My review never mentioned the deposit decision it was solely about your lack of communication, ignored emails, unresolved issues (fridge damage, pests), and chaotic handling over months.

- You accepted a 3-year tenancy with our dog but then complained about pet odour at check-out. You also claimed "urine staining" — our dog is fully housetrained and never peed on carpets. Either way carpets are Irrelevant to my points about the terrible communication. I don't particularly care about the money taken from the deposit, what tue issue was is that you claimed it out of my deposit without even bothering to tell us what any of the charges were until I rang you to ask.

I won't waste more time debating in person with an agent who ignored simple requests for months. Future tenants: document everything obsessively and brace for delays.

The only reason I didn't review during the tenancy because I didn't trust you'd remain professional, we had few options in our small village. We moved out as soon as another became available. Thank you for proving me right about that.

Disgusting letting agents!!! Both Partridge Home Lettings and a landlord allowed tenants to rent a property in our lovely little grove. A beautiful home newly renovated. Complaints were raised from WEEK ONE!! Partridge Homes said it was a professional couple that had moved in!! Only a women moved in with a 12 year old daughter. The mother is an alcoholic and possible drug user who has alcohol parties for her daughter. The mother invited groups of MEN from the pub back most nights until early hours!!! 3 dogs barking all day up until around 4am. Rubbish flying all over the grove and dog faeces left stinking in the back garden causing rats in the overgrown grass!! 3 garden bins and many bags and boxes full of empty alcohol bottles and cans every week. They burn fires under trees in their garden from 12 o'clock at night. Clearly on benefits!!! The mother staggers around the place with alcohol cans that she leaves up and down the grove. The daughter is hardly ever seen except to help her mom bring shopping trollies full of booze home. Many reports have been put into social services. They sublet the house and the grow bags, halogen lights and smell of cannabis indicate cultivation? Stranger's bang on their door in the early hours asking for drugs.

Several neighbours have made complaints to the estate agent who lied and said to each of us that no one else had made any complaints.
Then her boyfriend came on the scene with his brand new car, drug habits, drinking and threatening behaviour. He had money for Overpayment in benefits!!! Letters from the DWP were arriving for all sorts of names at that address. They refused the letting agents and the landlord entry until the police got involved, over 14 months later!!!

Police are there almost every week making arrests, listening to complaints etc!! Our local MP Bhatti tried to help. The house had to be fumigated. The dog faeces and urine stains rotted the carpets and underlay, that you could smell the stench from the end of their long garden.
The landlord STILL allowed them to stay and keep 2 of the dogs. The staffy broke the neighbours fence many times, and their little boy was then too afraid to play in his own garden.

Due to the lack of action from Partridge Homes and the Landlord we have endured this antisocial behaviour for almost 2 years now. We have stones and rocks thrown at our windows.

They did recieved an eviction order in July 2025, but refuse to leave. I guess we have to wait for the courts to get rid.

Tonight we had 3 police cars a police van and an ambulance to treat then arrest the boyfriend.

Shame on Partridge Homes for failing to vet tenants appropriately or to take action professionally and responsibly when situations arise. Landlords out there BEWARE!!

Unbelievably fast turn around from Paul and the team, from viewing to moving in with 5 days! Super responsive to e-mails and phone calls, took a lot of strain out of a stressful time!

One of my "must haves" when choosing an estate agent to sell my late fathers house was communication. I had great communication from Maizy (and continuity) which helped make a very difficult and emotional time a little easier. I would defiantly recommend Partridge Homes to anyone selling a property.

I am extremely disappointed with the level of communication I’ve experienced. Despite sending emails and making separate attempts to enquire about a property on sale, I have yet to receive even the courtesy of a response.

I find it genuinely shocking that I am having to chase this hard simply to enquire about a property for sale. The lack of engagement suggests that either my business is not valued or that there is a serious issue with internal responsiveness.

No wonder why a property listed in July 2024 still on the market till April 2025.

Great service start to finish from Paul and the ladies in the office. From meeting him at the apartment for the viewing, the landlady - all impeccable. Highly recommended if you're looking for a serious letting agency / estate agents who conduct business properly.