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Ovom Care Anmeldelser 19

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TrustScore 4.5 ud af 5

4,4

Fertilitetsklinik
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Virksomhedsoplysninger

  1. Fertilitetsklinik
  2. Privathospital

Skrevet af virksomheden

At Ovom, we’re redefining fertility care - uniting world-class medical expertise, technological innovation and a human-first approach to make building your family accessible, personalised and empowering.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

19 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 4 ud af 5 stjerner

Ovom Care has been really great

Ovom Care has been really great. They have been responsive, proactive, organised and friendly. They have tried to accommodate my work schedule and have been very polite and professional.
The only reason I didn't give 5 stars is because I had to get my prescription delivered through an online pharmacy they are affiliated with in the UK who were really annoying and wouldn't confirm delivery times meaning I had to keep running around asking neighbours to collect my medications.

5. juni 2026
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Besvarelse fra Ovom Care

Hi Francine,

Thank you for taking the time to share your experience and for your kind comments about our team.

We’re delighted to hear that you found Ovom Care responsive, proactive, organised, and friendly, and that our team was able to accommodate your work schedule while providing professional support throughout your treatment journey.

We’re also sorry to hear about the difficulties you experienced with the pharmacy delivery process. We understand how important reliable medication deliveries are during fertility treatment, and we appreciate you bringing this to our attention. Your feedback helps us identify opportunities to improve the overall patient experience, including with our external partners.

Thank you again for your valuable feedback and for choosing Ovom Care. We wish you all the very best moving forward.

Warm regards,

The Ovom Care Team

Bedømt til 5 ud af 5 stjerner

Super Erfahrung mit Ovom

Ich habe eine rundum gute Erfahrung mit Ovom gemacht.
Das gesamte Team war extrem professionell und gleichzeitig sehr einfühlsam.
Die ersten Untersuchungen und den Behandlungsstart habe ich in Deutschland machen können und wurde dann für die Entnahme in Portugal empfangen.
Die Klinik ist super modern und man merkt, dass hier mit hohem Standard gearbeitet wird.
Auch wenn man, wie ich, selber keinen medizinischen Hintergrund hat, wird alles immer einfach und sachlich erklärt und gleichzeitig viel Rücksicht auf die persönliche Situation genommen.
Ich hatte oft das Gefühl, hier ist nicht nur der medizinische Erfolg im Fokus, sondern auch wie es mir damit körperlich und mental geht.
Ein weiterer Pluspunkt für mich war die Kommunikation über die App. Hier werden Dokumente hochgeladen, Rezepte ausgestellt (diese sind auch in Deutschland und allen Ländern der EU gültig) und an die Medikamente, sowie bevorstehende Termine erinnert. Außerdem gibt es einen Chat, über den das Team jederzeit schnell erreichbar ist.
Die Beurteilung der Qualität der entnommenen Eizellen findet direkt in der Klinik und unter Einsatz einer intelligenten, datengestützten Computeranalyse statt. Die Ergebnisse wurden direkt im Anschluss von dem Team erklärt und besprochen.
Ich würde Ovom anderen Frauen immer wieder empfehlen. Für diese gute Erfahrung lohnt sich auf jeden Fall auch die Anreise aus einem anderen Land.

5. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Ovom Care

Von Herzen vielen Dank für diese wunderschönen Worte!

Es hat unser gesamtes Team bei Ovom wirklich sehr berührt zu lesen, wie gut Sie sich bei uns aufgehoben gefühlt haben. Genau dafür machen wir unsere Arbeit: Wir möchten nicht nur medizinisch auf höchstem Niveau arbeiten, sondern in dieser oft aufregenden Zeit auch ein echter, einfühlsamer Begleiter sein.

Wir freuen uns riesig, dass der Weg von Ihren ersten Untersuchungen in Deutschland bis hin zu Ihrem Aufenthalt bei uns in Portugal so fließend und entspannt für Sie war. Wir wissen, dass eine Behandlung gerade ohne medizinischen Hintergrund mit vielen Fragen verbunden ist. Darum ist es uns so wichtig, uns die Zeit zu nehmen, alles in Ruhe und verständlich zu erklären und immer auf Ihre ganz persönlichen Bedürfnisse einzugehen.

Wir danken Ihnen für Ihr großes Vertrauen in uns und wünschen Ihnen für Ihren weiteren Weg von ganzem Herzen alles Liebe und Gute!

Herzliche Grüße

Ihr Team von Ovom

Bedømt til 5 ud af 5 stjerner

Amazing staff and state of the art…

Amazing staff and state of the art facilities which resulted in our beautiful baby girl on the first round.
We will be back for round 2 x

14. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Ovom Care

Hi Shirene,

Thank you so much for your wonderful review and for sharing your experience with us.

We're delighted to hear that you felt supported by our team and benefited from our facilities throughout your treatment journey. Knowing that your first round resulted in the arrival of your beautiful baby girl is truly heartwarming, and we feel privileged to have been part of such a special chapter in your lives.

Congratulations on your growing family, and we look forward to welcoming you back when you're ready for round two. Wishing you lots of happiness and precious moments with your little one in the meantime.

Warm regards,
The Nurture Fertility Team 💜

Bedømt til 5 ud af 5 stjerner

transparent and caring

A straightforward and transparent system, with a very caring and responsive team. I had a very good experience with Ovom, Dr. Renato, Dr. Lynae, and all the amazing nurses. They also have an app where you can communicate and manage everything easily. Ovom has a very beautiful and modern clinic in Cascais, Portugal.

22. april 2026
Uopfordret anmeldelse
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Besvarelse fra Ovom Care

Hi Sasa,

Thank you so much for taking the time to share such a wonderful 5-star review!

We are absolutely thrilled to hear about your positive experience with Ovom. Transparency, care, and responsiveness are at the core of our mission, and it is incredibly rewarding to know that our system and team made you feel so well supported.

We will be sure to pass your kind words along to Dr. Renato, Dr. Lynae, and all of our amazing nurses. They will be so delighted to hear that they made a positive impact on your journey! We are also very glad that you found our app helpful for managing your care easily, and that you enjoyed visiting our modern clinic in Cascais.

Thank you again for placing your trust in Ovom. We wish you all the very best!

Warmly,

The Ovom Team

Bedømt til 5 ud af 5 stjerner

Tive uma experiência muito positiva…

Tive uma experiência muito positiva desde o primeiro atendimento. Toda a equipe foi extremamente atenciosa, humana e profissional em cada etapa do processo. Em um momento tão delicado e importante da nossa vida, fomos tratadas com muito cuidado, paciência e carinho.

Doutor Renato e toda equipe sempre esclareceram todas as dúvidas e transmitiram muita segurança. A clínica é organizada, acolhedora e passa confiança desde a primeira consulta. Me senti acompanhada e apoiada o tempo todo.

Sou muito grata por todo o suporte e dedicação da equipe. Recomendo de coração para quem está passando pelo sonho de realizar uma FIV.

Atenciosamente;
Vera e Sarah

11. april 2026
Uopfordret anmeldelse
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Besvarelse fra Ovom Care

Olá, MaLu! Ficamos imensamente felizes e emocionados com as suas palavras. Saber que você se sentiu acolhida, segura e apoiada durante um momento tão importante é a maior recompensa para o Doutor Renato e para toda a nossa equipe.

Trabalhamos diariamente para que o atendimento humano e a excelência profissional caminhem juntos, e o seu reconhecimento nos motiva a continuar oferecendo esse cuidado especial. Transmitiremos sua mensagem a todos!

Conte sempre conosco. Um grande abraço de toda a equipe!

Bedømt til 5 ud af 5 stjerner

Really wonderful customer service

Really wonderful customer service. I never felt like a client but someone they carefully looked after. It's very impressive as I am sure they have many patient, but no doubt they make all of them feel unique. Remembering little details about them and making them feel comfortable.

1. april 2026
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Besvarelse fra Ovom Care

Dear Marilia,

Thank you so much for taking the time to share such a beautiful review. Reading that you felt "carefully looked after" rather than just a client is the highest compliment our team could receive.

At Ovom Care, we understand that the journey our patients are on is deeply personal. We strive to provide more than just clinical excellence; we aim to provide a sanctuary where the "little details" matter just as much as the big ones. Knowing that we succeeded in making you feel unique and comfortable means the world to us.

We are so grateful for your trust in us. Please know that we are always here for you whenever you need us!

Warmly,

Ovom Care Team

Bedømt til 5 ud af 5 stjerner

We had an absolutely world class…

We had an absolutely world class experience at Ovom, and I cannot speak highly enough of the care we received. From the very beginning, everything felt refreshingly personal, with advice thoughtfully tailored to us and delivered with genuine patience and warmth that immediately put us at ease.

What truly stood out was how smooth and stress free the entire process was. There were no waiting lists and no frustrating bureaucracy, just seamless and compassionate support every step of the way. It felt like we were truly seen and heard, not just another case on a list.

Another huge advantage was the cost. Compared to the UK, treatment in Portugal was significantly more affordable, without compromising on quality in any way. In fact, the level of care we received exceeded our expectations.

Ovom has created something really special, a place where expertise meets kindness and where hope is handled with care. I wholeheartedly recommend them to anyone navigating their fertility journey. You will be in incredibly good hands.

6. marts 2026
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Besvarelse fra Ovom Care

Dear Efetive,

Thank you so much for taking the time to share such a beautiful and detailed account of your experience with us. Reading that your journey felt "refreshingly personal" is the highest compliment our team could receive.

We understand that the fertility journey is often paved with uncertainty, which is why we’ve worked hard to strip away the "frustrating bureaucracy" and waiting lists that so often add to the stress. Our goal has always been to ensure our patients feel seen, heard, and cared for as individuals, and it’s wonderful to know we hit that mark for you.

It’s also great to hear that you found the transition to Portugal seamless and cost-effective. We believe that world-class expertise should be accessible and delivered with genuine kindness, and we are so glad we could exceed your expectations in both care and quality.

Thank you for your "wholehearted" recommendation. It was a privilege to support you, and we wish you nothing but the very best on the path ahead.

Warmly,
The Ovom Team

Bedømt til 5 ud af 5 stjerner

Wow what a journey 🙏🙏

Wow what a journey 🙏🙏

I wanted to express my gratitude for the care and support throughout my IVF journey.

This has been a long and emotional road, and reaching this milestone means more to me than I can fully express. Ovom team made such a difference during every step of the process.

Thank you to the entire team for being part of something so meaningful to me, my especial thank goes to Dr Renato, 😊Kishia, Beatriz, Jessica, Mariana, Marisa, the embryologist team, Dr Joaquin (I mean the Ovom team) I am deeply appreciative of everything you have done for me.

With heartfelt thanks,

9. marts 2026
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Besvarelse fra Ovom Care

Hi Caludia,

Thank you so much for your kind words and for sharing your journey with us. 💜

We know how emotional and challenging the IVF process can be, so it means a great deal to hear that you felt supported throughout. Messages like yours truly mean a lot to our whole team.

We will be sure to pass on your lovely feedback to Dr Renato, Kishia, Beatriz, Jessica, Mariana, Marisa, Dr Joaquin, and our embryology team — they will be so happy to know they made a difference during such an important time.

Wishing you all the very best for the future, and thank you again for trusting the Ovom team to be part of your journey. 💜

Bedømt til 5 ud af 5 stjerner

Great team

Great team! Highly recommended!

5. marts 2026
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Besvarelse fra Ovom Care

Hi Katrina,

Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear you had a great experience with the team. Your recommendation means a lot to us and really motivates everyone here to continue providing the best possible care and support.

Wishing you all the very best, and thank you again for your support 💜

Bedømt til 5 ud af 5 stjerner

Totally the right choice

Having never done fertility treatment prior to Ovom and hearing so many stories on sites about experiences elsewhere I really don’t think we could have chosen a better clinic.
From the initial consultation with Ivona, the first getting to know us video call with our doctor (Dr Nunes) and the care and kindness given by Mariana, Marisa, Ahmed, Felicia (thanks for the restaurant recommendation you were so right!) it has been a fantastic experience.
You will be treated and spoken with as a human being, you are never alone and they care so deeply about each clients situation.

I am so pleased we chose Ovom Care. There is no where better in our opinion.

Thank you everyone. 🥰

10. december 2025
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Besvarelse fra Ovom Care

Dear Michelle,

Thank you so much for your incredibly kind words and for sharing your experience with Ovom Care. We are truly honoured to have been part of your journey.

It means the world to us to hear that you felt supported, cared for, and treated as an individual throughout your experience. Our team is deeply committed to providing compassionate, personalised care, and your feedback reassures us that we are achieving what we set out to do.

We will be sure to pass on your lovely comments to Ivona, Dr. Nunes, Mariana, Marisa, Ahmed, and Felicia—they will be so touched to know how much their support meant to you.

Thank you for trusting us and for taking the time to leave such a thoughtful review. We wish you all the very best and continued happiness on your journey. 💜

Warmest regards,
The Ovom Care Team

Bedømt til 5 ud af 5 stjerner

Maravilhosos

Simplesmente pessoais que com um coração gigante, que amam o que fazem e faz com amor.
Fui super bem atendida pelo Doutor Renato, um medico bem atencioso e cuidadoso, nos mostrou o melhor caminho por enquanto e nos deu uma luz que ja não enxergávamos mais.

16. januar 2026
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Besvarelse fra Ovom Care

Muito obrigada pelas suas palavras tão generosas 💛

Ficamos profundamente felizes em saber que se sentiu acolhida e bem acompanhada durante este momento tão importante. O Dr. Renato e toda a equipa dedicam-se diariamente a oferecer um cuidado atento, humano e personalizado, e é muito gratificante saber que conseguimos transmitir isso a vocês.

Saber que pudemos ajudar a trazer esperança e clareza ao vosso caminho significa muito para nós. Estaremos sempre aqui para apoiar no que precisarem.

Um grande abraço de toda a equipa.

Bedømt til 5 ud af 5 stjerner

Ovom means family 😊

With Ovom we experienced the kindest people always ready to support. Not only highly qualified, but also extremely helpful and patient. Before we were used to say that Ohana means family, now we say “Ovom means family” and we are forever grateful ❤️.
Carolina&Sophie

19. januar 2026
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Besvarelse fra Ovom Care

Dear Carolina and Sophie,

Reading this review truly brought a smile to all of our faces. To hear you say that "Ovom means family" is quite possibly the highest compliment we could ever receive.

We strive not just to offer expertise, but to be a genuine support system for you, and we are so honored that you felt that warmth and patience from our team. Thank you for trusting us with your journey. We are forever grateful for you, too!

With love, The Ovom Team

Bedømt til 1 ud af 5 stjerner

Waste of time and money

Waste of time and money. Poor communication, left me unsupported after consultation and me spending money to do test. A very unprofessional place of "business". Left me very depressed and abandoned. I would never recommend this clinic for ivf. I wish I could give it zero stars.
Update response to ovomcare reply:- Incorrect;- I was the one reaching out on the same avenues we corresponded through from the beginning and they after saying they would get back to me became nonresponsive, just disappeared! at no point did ovomcare "try to contact me" and I didn't respond. I reiterate- dont waste your time, choose another more professional establishment. This is my honest review from my lived experience with this company.

2. juli 2025
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Besvarelse fra Ovom Care

We’re very sorry to hear that your experience didn’t meet expectations, and we truly regret that you felt disappointed. We did try to reach out regarding a referral to a specialist and followed up with a couple of messages offering alternative options, but it’s possible there was a miscommunication or that our messages didn’t reach you. Please know our intention was always to support you. Regardless of where you continue your care, we sincerely wish you all the very best on your journey to parenthood.

Bedømt til 4 ud af 5 stjerner

Great, professional team

The team was great! super caring.

19. november 2025
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Besvarelse fra Ovom Care

Thank you for your kind words! We’re thrilled to hear you felt cared for—our team always strives to provide compassionate support. It means a lot to us that you had a great experience with Ovom!

Bedømt til 5 ud af 5 stjerner

I had a great experience with Ovom.

I had a great experience with Ovom.
They were very helpful, compassionate and supportive while I was in the process.
Very knowledgeable and professional.
They made feel comfortable and gave all information that I needed.
They always responded on time all my questions and doubts.
Very happy with them.

7. oktober 2025
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Besvarelse fra Ovom Care

Thank you so much for sharing your experience with us. We’re really pleased to hear that you felt supported, comfortable, and well informed throughout your journey. Our team always aims to be compassionate, responsive, and clear, so it’s wonderful to know this came through. Thank you for trusting Ovom with your care, and we wish you all the very best moving forward.

Bedømt til 5 ud af 5 stjerner

Very professional and attentive staff

Very professional and attentive staff. The whole process is very structured and clear. Highly recommended

1. december 2025
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Besvarelse fra Ovom Care

Hi Anna thank you so much for your kind feedback. We’re delighted to hear that you found our team professional and attentive, and that the process felt clear and well structured. Providing a smooth, transparent experience is very important to us, so your words really mean a lot. Thank you for your recommendation and for trusting us with your care.

Bedømt til 5 ud af 5 stjerner

I would chose Ovom again and again…..

I would chose Ovom again and again…..

The doctors, care coordinators, nurses, anaesthetists, embryologist, are all amazing!!! The care, compassion is outstanding, especially when you need that when going through such a tough journey. I now recommend Ovom to everyone; and even started a Ovom WhatsApp group to share the amazing feedback I have

10. november 2025
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Besvarelse fra Ovom Care

Leanne thank you so much for your incredible review! 💛 We’re truly touched by your kind words and thrilled to hear that our team made such a positive impact during your journey. Knowing that you’ve even started a WhatsApp group to share your experience means the world to us! Your recommendation is the highest compliment we could receive, and we’re so grateful to have been part of your story.

Bedømt til 5 ud af 5 stjerner

Great Team

Great Team, very responsive and work to a very high standard

22. januar 2026
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Besvarelse fra Ovom Care

Thank you so much for your kind words and for taking the time to leave us a 5-star review. We’re really pleased to hear you found the team responsive and that our standards met your expectations. Feedback like this means a great deal to us and motivates us to keep delivering the best possible experience. ⭐️

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