A massive shoutout to Gareth, the Manchester Regional Manager, for his incredible patience. He closely followed up on my order from purchase to delivery, keeping in touch even when he was away from... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
well done to all OSIM team ❤️❤️ Thank you Natalie from OSIM Westfield London for her before and after sale service and free gift as well❤️ (Andrew) the deliver team go through every single details... Se mere
★★★★★ Outstanding experience with OSIM from start to finish. We are so pleased to have found OSIM in the UK. The customer service was exceptional, delivery was fast and efficient, and the entir... Se mere
We were looking into buying a massage chair & contacted OSIM. David contacted us quickly via WhatsApp & were able to answer our queries. He then arranged a time to ring us to talk through possible dea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
OSIM, the leaders of wellness tech, are the UK's leading retailer of premium massage chairs and well-being products.
Kontaktoplysninger
Westfield White City Shopping Centre, OSIM kiosk, Ground floor. 1 Ariel Way, W12 7GF, London, Storbritannien
- +44 01270 830888
- cs@osim.co.uk
- www.osim.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought the Uscalp and Usqueeze for my…
I bought the Uscalp and Usqueeze for my mum’s birthday. She absolutely loves them and having been using both since. Especially the Uscalp has helped her to reduce a little ‘bump’ under her scalp skin and made it almost disappear. And she has much less headache now. Very good product!

Besvarelse fra OSIM UK
Happy with Osim
The Osim team are helpful and assisted with the purchase process of my uDivine V chair effectively and were available through whatsapp for ease of communication. Delivery was smooth and was done in a careful manner. Thank you
This is my first time used osim is very…
This is my first time used osim is very good. Will continue used it .
Love the osim products
Love the osim products, already have a foot and head massager. Just ordered a uCozy, can’t wait for it to be delivered.
Osim products and good quality and…
Osim products and good quality and never seem to disappoint!
It was an amazing service from booking…
It was an amazing service from booking to delivery which tooks less than 5 days and efficient. It also does offers with free product with one other purchase is a go back place for healthcare equipments.
Excellent Product and Service
I bought several products from OSIM before.
Excellent product and service.
I have many products from Osim from…
I have many products from Osim from foot massage to massage chair & vibrating plate. Their customer service is excellent and all items are all good quality. This is why I keep buying products from them again and again. With my new order from them I will get it under 1 week from purchase. Express service. Very efficient. Would recommend Osim to all my friends and family.
This product is the best that I choose…
This product is the best that I choose in all
Excellent Product
My mum uses OSIM leg massager for many years in Singapore and it is an excellent product. Hence, my husband bought leg massager for me to improve blood circulation. Good customer service and highly recommended!
Extremely unprofessional and my chair…
Extremely unprofessional and my chair hasn’t worked at all and not receiving any replies or help. When buying they are extremely helpful and lovely but when you have a problem whey ignore you. AVOID OSIM
This is my first time buying an osim…
This is my first time buying an osim massage chair. I wanted to write and thank John for his excellent customer service and help my family to pick the right chair!
Osim Massage Chair
What can I say the experience was 1st class from start to finish they made it so easy the communication was great and friendly. They gave me exactly what I wanted and delivery was fast.
Thanks Osim I’d be recommending you to my friends and family.
Do not buy from them
Do not buy from them, not contactable email address and Phone number shown on their website both incorrect. They charge £840 for extended warranty for my massage which was over £ 4000. Poor customer service.
Hi Osim,
Let’s be honest please check the chat Conversation before your reply , your customer service never send the technician email to me. Osim been the market for 20 year what are the reason both email address and Contact number are not contactable, how can I be patient if I am getting no where. Could you please check your online chat and email the technician details to me, my contact details and mobile number are all there. Thank you

Besvarelse fra OSIM UK
Great services from David
Great services from David even after sales services, thanks 👍👍
Great customer experience and David is…
Great customer experience and David is very helpful
Excellent Product and Customer Services
Love2 four hands massage chair is probably the best massage chair available in the market. OSIM customer service is second to none. Special thanks to David H, no question was too many for him and he co-ordinated the delivery in a professional manner swiftly.

Besvarelse fra OSIM UK
Good sales service
I recently purchased a massage chair from OSIM UK. David was the sales man who was looking after me. He supplied great service and helped me through the process of buying the massage chair as I am not based in the UK. I would recommend his service as it was fast and efficient. A very polite man. Thank you

Besvarelse fra OSIM UK
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







