We had a good experience with Orient Vacations. Alfred called us and helped us book our flights at a very competitive price and in no time. Initially, we were a little sceptical, but Alfred was extr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I normally don't write reviews, but I was pleased with ghe gentleman helping me, I think his name is Arnest, exceptional customer service skills. He was a delight to talk to, extremely helpful and ha... Se mere
Offered competitive price with honesty and was able to understand my concerns Totally upfront and helpful all times Deeply humble Will surely consider any time with out thoughts when I am looking... Se mere
Virksomheden har svaret
Got call proactively from support team as soon as the booking got errored out (was booking online by myself) and Jerry helped me throughout out on call to book the best option for our budget. Dint e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Orient Vacations is a team of passionate travel innovators, who are on the mission to make travel accessible and affordable, thus protecting the freedom to enjoy excursion. Whether you are looking for trending destinations, enticing tour offers, or trip inspiration, you would never fall out of expectations if you choose us. Orient Vacations is a one-stop platform, which has deployed avant-garde travel search engine that lets trip enthusiasts & backpackers find, compare, and book travel services with ease. One can expect low-cost yet amazing vacation packages & holiday deals for worldwide destinations offered by trusted travel suppliers. When you choose to book with us, we assure you to offer the best travel deals, excellent flight booking options, and affordable hotel reservations. You can compare airfares of over 800 air carriers operating across 9000+ destinations worldwide.
Kontaktoplysninger
84-90 HOTHAM ST, 3072, Preston, Australien
- +61 03 7076 2330
- reservations@orientvacations.com
- www.orientvacations.com.au
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Alex was great at being patient and…
Alex was great at being patient and finding the right flights for me.
23. oktober 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Orient Vacations
Booked advertised flights and received…
Booked advertised flights and received call keep saying cannot do the flight and want me to change flights and pay more.
I cancelled, never use orient vacations again and should have read negative feedback before
23. oktober 2026
Uopfordret anmeldelse
Worst ..because with u i was not able…
Worst ..because with u i was not able to do online checkin and this thing gave stress
16. oktober 2026
Grace was very patient with me and…
Grace was very patient with me and helped me a lot, thank you Grace
23. oktober 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Hard No. Book Direct Instead. Payment Taken, Flights Not Confirmed
Hard no. NO NO NO. Save yourself from the anxiety, stress and uncertainty. For me, no amount of savings was worth this experience.
I would not recommend this company to anyone.
I selected a specific itinerary, paid in full, and only afterwards was told that the itinerary might not be available and that alternative dates or arrangements may be required. As a customer, I find it unacceptable that payment was accepted before availability was properly confirmed.
If the flight was not available, the payment should not have been accepted. It is that simple.
I was also surprised to receive phone calls almost immediately after entering my contact details while trying to complete what I believed was a straightforward online booking. I was not seeking assistance and intended to complete the booking independently. Being contacted in this way was unexpected and made the process feel more like a sales funnel than a normal online booking experience.
After researching reviews more closely, I discovered that I was not the first customer to raise concerns about fare availability, price discrepancies, or itinerary changes after booking. The warnings were there, but they were buried beneath the positive reviews.
Never again.
Next time I will either book directly with the airline or use a reputable travel agency with a proven track record. It may cost more, but at least I know what I am buying, what I am paying for, and whether the ticket actually exists before my money leaves my account.
22. oktober 2026
Uopfordret anmeldelse
The price advertised was the real one
The price advertised was the real one. Customer service wad good.
22. oktober 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Orient Vacations
Ned was able to help me book a ticket…
Ned was able to help me book a ticket so well and easily
22. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Orientvacations
Dear Ryan,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Warm regards,
Orient Vacations
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Orient Vacations
Besvarelse fra Orientvacations
Dear Nick,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
It was really nice experience.Great…
It was really nice experience.Great Customer service.Keep it up Definitely recommend everyone.
22. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Orientvacations
Dear Mayank,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Ernesto Patel was incredibly helpful…
Ernesto Patel was incredibly helpful throughout the booking process. Thanks for your help Mr Ernesto
21. oktober 2026
Besvarelse fra Orientvacations
Dear Bhaawan,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Excellent service
Excellent service! Very helpful, friendly, and professional. Always willing to help and provide the best support. Highly recommended, Thank you Grace 🙏
21. oktober 2026
Besvarelse fra Orientvacations
Dear Hardeep,
Thank you so much for your kind feedback!
We're glad to hear that Grace was professional during the booking process. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
Proactive customer support
Got call proactively from support team as soon as the booking got errored out (was booking online by myself) and Jerry helped me throughout out on call to book the best option for our budget.
Dint expect proactive support. Excellent customer support on booking.
19. oktober 2026
Besvarelse fra Orientvacations
Dear Sriram,
Thank you so much for your kind feedback!
We're glad to hear that Jerry was proactive during the booking process. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
Kia is quick and able to assist me…
Kia is quick and able to assist me right away. Smooth transaction and she’s knowledgeable.
21. oktober 2026
Besvarelse fra Orientvacations
Dear Recsanne,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Grace was excellent
Grace was excellent, she went above and beyond to get the best available option for me.
20. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Orientvacations
Dear Garry,
Thank you so much for your kind feedback!
We're glad to hear that Grace was excellent during the booking process. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
I spoke to NAD
I spoke to NAD . He was very helpful extremely friendly a last-minute ticket for a very affordable price.
19. oktober 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Change of flight within minutes …
I found it very strange within minutes of completing my booking I got a phone call to say my flights had been changed by the airline. Those original flights are still available on many other sites. Nothing I could do about it.
18. oktober 2026
Besvarelse fra Orientvacations
Dear Joanne,
We understand your concern and sincerely regret the inconvenience caused.
Please note that flight schedule changes are made by the airline and are beyond our control. While the original flights may still appear available on other websites, airline schedules and availability can vary across booking platforms.
We appreciate your understanding and look forward to assisting you again in the future.
Kind regards,
Orient Vacations
Ben very friendly and helpful
Ben very friendly and helpful
Made my booking in very easy way
18. oktober 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Orient Vacations
Alfred was very professional
Alfred was very professional, polite, patient and knowledgeable. He answered all my questions in a respectful and calm manner
18. oktober 2026
Besvarelse fra Orientvacations
Dear Customer,
Thank you so much for your kind feedback! We're glad to hear that Alfred was professional, polite, patient and knowledgeable during the booking process. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.
We look forward to assisting you with your future travels!
Kind regards,
Orient Vacations
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