Great experience Glasses came quickly and efficiently .. customer service answered a few of my inquiries right away the glasses and prescription is exactly what I had ordered and hoped.. I'll defin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order took over 2 months to complete for replacement lenses (which they refer to as reglazing). I paid for Kodak lenses to get premium quality. The glasses arrived with no certificate showing wh... Se mere
Their online system took my order, and my money. 6 days later I get a very poorly written email stating that my prescription was too complex for the chosen lenses and that my order cost is increased... Se mere
I bought my pair of glasses as a stop gap measure while waiting for cataract surgery, knowing my prescription would be changing I didn’t want to buy $300 glass for 2 months of use. Due to COVID my s... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Buy eyeglasses online from the best online glasses store in Canada. Wide range of prescription glasses and eyeglasses online start from $19.
Kontaktoplysninger
3,0
Middel
111 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice collection and very affordable
10. marts 2022
Uopfordret anmeldelse
Second Order Satisfaction
This was my second order from Optically. My in person contacts with the people I spoke to were very friendly and helpfull.
The reason I did not give five stars is that the confirmation email for my order said I would recieve order updates at different stages but this never happened. I had to contact customer support on my own.
Having said that, both of my orders were fulfilled in a reasonable amount of time and the product was as expected.
8. marts 2022
Uopfordret anmeldelse
Don't order from here...
Frames are ok, but the lens Rx is not. Worst pair of glasses I've ever worn. Company won't refund, only 're-align'. Not impressed with the support. Never again.
7. marts 2022
Uopfordret anmeldelse
Besvarelse fra Optically.ca
Hi John,
Thank you for your feedback.
I am extremely sorry to know that the glasses received are not as expected and you are not happy with the experience.
We offer a 100% satisfaction guarantee on orders, if the glasses are not made as requested you are entitled for a full refund.
May I request you to please share your order details for us to check our records and assist you further.
Updated 14/03/2022
Hi John,
Thank you for sharing your order details.
As per our records, I see that the glasses were made to the prescription you shared. You contacted us on 07th March to report the issue and were informed return the glasses for us to inspect them and then initiate a refund accordingly.
Asking to return the product before we process a refund is the least that we expect, unfortunately, we have still not received the glasses hence your refund is on hold. We wait to receive the glasses back.
Regards
Team Optically.
I have purchased glasses and received…
I have purchased glasses and received them rather quickly. I am impressed with the quality and the look.
Thank you!
5. marts 2022
Uopfordret anmeldelse
Excellent affordable products
21. februar 2022
Uopfordret anmeldelse
Great Option for Those Who Want to Reuse Old Frames
Didn't know this option existed until I did a quick search. Had a pair of old frames in great condition that needed new lenses. Process took about 2 weeks from when I shipped out the frames to when I received back my glasses. Customer service provided me updates along the way. Couldn't be happier.
21. februar 2022
Uopfordret anmeldelse
The staff are pleasant and helpful
The staff are pleasant and helpful. I ordered glasses with a frame I liked, when it came, it was the wrong style. Apparently what I ordered was not what was shown on website. Customer service told me what to do and I was able to get another frame.
21. februar 2022
Uopfordret anmeldelse
My glasses arrived today and I am very
My glasses arrived today and I am very, very pleased with them. Excellent fit, perfect vision and very light!! Good service and exceptional product! Kevin
19. februar 2022
Uopfordret anmeldelse
Glasses are great, some annoyances
Glasses are great, they look good and the prescription is right. The shipping took forever, which I won't hold against you since we are living in a pandemic. The only annoying thing is that the site claims to be Canadian, but I was charged in American currency so they ended up costing way more than the checkout suggested. I wish they'd be upfront about being an American company that just sells in Canada.
18. februar 2022
Uopfordret anmeldelse
Good choices for nice glasses
Good choices for nice glasses. I'm very happy with the glasses I received. Prices are excellent also!!
17. februar 2022
Uopfordret anmeldelse
I'm happy that my sunglasses came back…
I'm happy that my sunglasses came back to me in one piece and the lenses are great.
17. februar 2022
Uopfordret anmeldelse
top notch
excellent quality, price, selection, delivery
10/10 would buy again
17. februar 2022
Uopfordret anmeldelse
Good website
The website is easy to navigate and I'm able to easily narrow my search based on a bunch of criteria which makes it easier to choose frames.
16. februar 2022
Uopfordret anmeldelse
Everything else was nice but the…
Everything else was nice but the shipping took forever. Overall good pricing and decent product
16. februar 2022
Uopfordret anmeldelse
I was panicking after loosing my…
I was panicking after loosing my distance glasses. I'm waiting for a cataract removal,so didn't want to go for a new prescription. I entered my old prescription onto your website and in less than 2 weeks received my replacement glasses. Now I can legally drive. I'm still waiting for the surgery but when I have it I'll be looking a new glasses from you! Thank you!
16. februar 2022
Uopfordret anmeldelse
No complaints
No complaints. Delivery on time. Any time I asked for anything a reply was in my mailbox next day
16. februar 2022
Uopfordret anmeldelse
The customer service representatives…
The customer service representatives were very helpful. They carefully explained the ordering process and were patient with all the questions I had asked.
16. februar 2022
Uopfordret anmeldelse
I love my glasses and the customer…
I love my glasses and the customer service was excellent if I had any concerns. I will continue to get my glasses from here.
16. februar 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.