On The Go Tours Anmeldelser 510

This review for City of Sultans 12 Days Grand Turkey Tour. My review is based on the dates March 29, 2026 through April 9, 2026.
The tour did not add up to a 5 Star experience. My grade is 3 stars based on the following:
1) The hotel accommodation in Istanbul, Legacy Ottoman Hotel, is far from a 5 star hotel. This hotel targets low cost tourist budgets and is in need of many improvements. I made my tour packager, On the Go Tours, aware of my concerns based on established reviews and was told after checking with City of Sultans that all issues at the hotel have been resolved.
Not even close – the room assigned was dingy, poorly lit and the safe did not function. We waited 3 hours for the hotel staff to drill into and open the safe.
The breakfast food is way below average. Eggs were cold and overall
2) Fortunately, City of Sultans changed our Istanbul hotel accommodations to the slightly better Hotel Amira for the final night of the tour.
3) The Best of Istanbul in 1 Day was disappointing. The tour guide went through the paces and persuaded us to skip Topkapi Palace due to wait times and renovations.
4) Tourist Trap carpet, leather goods, ceramic and jewelry . Each tour day, all tours had multiple stops at vendor locations. NOWHERE IN THE DOCUMENTATION DESCRIBING EACH DAY’S ACTIVITIES IS THERE MENTION OF TOURIST TRAP STOPS TO ATTEND SALES PRESENTAITONS.
At least two hours a day are wasted and my research indicates the tour company and/or tour guide is paid a commission!
5) In Cappadocia we were placed in a bargain basement hotel which amounted to a bare mountain cabin. City of Sultans told us the hotel in the marketing materials, Fresco Caves, was under renovation. Funny, Booking.com showed room availability and we were stuck at the bare bones / dirty hotel for a night. City of Sultans changed out room for the last 2 nights. I feel we were placed in a way below marketed experience either for budget purposes or lack of care to details and concern for the tourist.

All in all, I am disappointed in City of Sultans and highly recommend any tourist considering their tour packages to avoid this tour operator.

Well organised trip with a great guide on our China Express 8 day trip! It was jam packed and so much to see. A great way to get a taste of China. From the Great Wall, Terra-cotta Warriors, travelling between cities on the Bullet Train, enjoying great meals together, and cycling on the city wall in Xi’an to name a few highlights. Definitely makes you want to go back!

From the beginning, the booking experience with Anthony, who helped us tremendously! But the love of the country was passed on to us by Omar and Jaouad!! These guides were so experienced and knowledgeable! Everything was perfect, including Solomon as our driver! I never felt threatened or endangered, quite the opposite, it was first class care and we were waited on as if we were royalty! I would highly recommend On The Go Tours to all who want the best!

We did the Very Vietnam tour in March 2026. Hung was our guide and made the trip even more sensational. The hotels were really good. We really liked the Signature M Village in Hanoi (late change from a different one). The boat, scenery, and activities in HaLong Bay were fabulous. Even the train was quite good - better than what I was expecting. The whole itinerary was perfect and the right amount of time in each place. The group was very good, but what made the trip was our guide. Hung was well organised and incredibly knowledgeable. He gave us lots of information on Vietnamese history, landmarks, tips on where to go and what to eat, as well as stories of his life. We had a boat ride, a train, and a domestic flight which all went smoothly. No mean feat! I would recommend On The Go for a trip to Vietnam.

My 1st time in Morocco, and my 1st time travelling with On The Go Tours, and it wont be my last.
Our guide Houcine and driver Hassan are a couple of genuine Berber men, with values and customs based on kindness, consideration and professionalism. We felt that we were welcomed into a Moroccan family for our whole trip.
Hassan (a true gentleman)drove with such care, not just obeying all the rules of the road, and tour bus driving, but ensuring that our ride was super comfortable.
Houcine has great knowledge and passion for his country and customs. He went above and beyond to ensure our every want/need was catered for. No question was left unanswered, and a great many laughs were shared among us all.
We parted company like saying a sad farewell to family members, and our group has been fondly reliving Houcineisms since leaving him behind.
Our accommodations were mostly traditional Riads, and we have enjoyed staying in each of them. Their varying architecture each beautiful in their own unique style.
I highly recommend travelling with On The Go Tours in Morocco, and especially if you are able to have Houcine and Hassan show, and share with you their country.

Our guide Houcine made this trip around Morocco absolutely amazing. There was nothing he couldn't do, from translating, getting us some upgrades, assisting with bargaining and prices. Hassan was our driver and wonderful as well. Very safe driver in a country where driving can get creative. By the end of the trip they were apart of the crew. They even managed to surprise one of our group with a birthday cake for his birthday. How many guides would go out of their way for that?

We did a 6 person private Morocco tour and could not recommend them highly enough. Our guide Houcine was both friendly and knowledgeable. Our driver Hassan was very good and assisted us each day. The accomodation was excellent and the pace of the tour was just right with some great walks and guided tours through the mosques Medinas and Kasbahs.

Clear communication: from booking to any queries : great help and Support on hand - Best of Morocco Tour : Jaouad our Tour Guide was there for every step of the way and looked after us impeccably : we could not have asked for a better guide he was 10*+ ~ his help, guidance and support was amazing! Our driver Samir was superb: he drove carefully and considerately for the hundreds of kilometres we covered across Morocco: Both Jaouad and Samir made our trip extra special with their kind and considerate personalities : The tour has a rather busy pace packing in as much as possible: but this is commensurate with the many things to be seen in such an expanse diverse country : it was phenomenal!
Both our driver and guide were kinsmen and were
well versed with the beauty and diversity of the whole of Morocco and were perfectly provided to give us an absolutely amazing perspective and experience of their country’s history and origins :
It’s not a relaxing holiday as there is much to see
and it is important to understand the Moroccan culture and way of life is very possibly different to your own : so it is important to not expect your ‘home’ creature comforts: accommodation levels are of differing levels depending on location., but provide depth to the travelling experience: embrace it ! Alcohol is not widely served: so if you want a tipple ask your guide who will do their best to accommodate you : the Moroccan people are incredibly friendly and every accommodation we stayed in they did they absolute best to make our stay as comfortable as possible : please be courteous and respectful and remember you are a visitor in their country : go with an open mind and embrace the experience and you will have an amazing time ! Our guide Jaouad looked after us exceptionally well : he made sure we were versed with safety points and was always on hand if we needed him in our ‘own’ time : he went the extra mile and we are grateful to him for making us feel safe and looked after during our amazing trip through Morocco - thank you xx

From the moment Geoff and I touched down in Hanoi, Hung was the perfect guide to kick off our incredible Vietnam adventure. Hung’s enthusiasm and warmth made every moment feel special, inviting us to savor each experience, soak up the history, and truly enjoy the journey we were on.

In Hanoi, the city’s energy was infectious — scooters buzzing, ancient streets glowing with warm light, and a rhythm that woke all our senses. Hung shared stories with charm and insight, helping us slow down just enough to listen to the city’s heartbeat.

Our Ha Long Bay night was magical. We drifted through emerald seas under a velvet sky, the limestone karsts standing like guardians above us. It was one of those moments you pause for, realizing how vast and beautiful the world can be.

Hue, Da Nang, and Hoi An followed with their own unique magic. Hung’s recommendations for temples, tombs, and lantern-lit streets added depth to each place, while the food, scents, and sunsets left us smiling from ear to ear. The Sun World/Sun City excursion was a highlight too — breathtaking views, thrilling rides, and a blend of traditional and contemporary entertainment.

Even the Vespa ride, which I wouldn’t normally choose, became a highlight of the trip, thanks to Hung’s careful planning and the carefree holiday vibe.

Saigon was a perfect finale: a dynamic mix of colonial charm and modern energy, delicious regional flavors, and memorable stops like the Cu Chi Tunnels that reminded us of the broader history of the country.

Overall, Hung made our Vietnamese chapter unforgettable. His guidance helped us form lasting memories with friends on trains, boats, lantern-lit mornings, and a sense of the vast world waiting beyond each horizon. We’re grateful for Hung’s kindness, expertise, and genuine care. Highly recommended!

On The Go charges fees. We spent an extra $1070 for no reason other than On The Go being 3rd party.

Please do not trust this company
Free cancellation available is a scam
they do not refund

I travelled with "On the go tours" in Vietnam in March 2026. Ours was a group and our guide was Hung and his team who were always wonderful. Great trips were organised, information on what to pack for overnights on the train to Hoiann and the boat around Hawlong bay were very helpful. Reliable itineries and meeting times were given. Trips on Vespa and to Ba hills were well organised to give us the best experience given the density of tourists attending. Tips were collected at the start of the trip which was a good idea. Transfers were planned taking local traffic into consideration and were the better for that. I recommend this guide and this company for your holiday in Vietnam.

Just returned from The 9 day tour of Marocco. It was an amazing experience. We had 9 people on our tour from all over the world.
The tour was well organized and our tour guide Aziz was very knowledgeable and available when needed. Accommodations were good especially the b&b where we had a home cooked meal. Breakfasts were ok but the rest of the meals were great.
Thank you On the go for the amazing experience through Morocco

Good afternoon everyone,

Happy week 🙂

I would like to take a moment to share my amazing experience with my trip to Iceland. It is hard to describe just how wonderful this journey was.
When I first contacted On The Go Tours in late 2024, I had the pleasure of speaking with Astra. In 2025, I reached out again, and from beginning to end, Astra was incredibly helpful in making everything smooth and easy for me. I would also like to thank everyone else at On The Go Tours who responded promptly to all my emails and contributed to organizing this unforgettable trip.
Visiting Iceland has been my dream for many years. I always hoped to see the Northern Lights, and I finally had the chance to experience them. Thank you, Astra, and thank you to On The Go Tours for making my dream come true.
I will definitely book with you again and will happily recommend your services to everyone.
I truly had the most wonderful time in Iceland.
Thanks again,

Dilly

We thoroughly enjoyed our Imperial and Blue City tour with On The Go Tours. We were a group of 8 of all ages and had a lovely, memorable time together. Our guide Jaoud was incredible- Very informative, worked hard at making sure we had everything we needed and kept us on track. He was very diligent in the Medinas and Souks making sure no one was left behind in the never ending maze of crowded narrow streets. We were travelling during Ramadin and he always made sure we had somewhere to eat. The hotels were of good standard and the Riads a treat with their colourful and traditional decor. The breakfasts were always plentiful. A big thank you to Jaouad for a fabulous Moroccan experience. Also to our driver for keeping us safe on the roads, particularly in the high peaks of the Atlas Mountains. We look forward to traveling again with On The Go Tours.

I had the most wonderful tour in Thailand the tour program was excellent. I got to see many temples & learnt a lot about this history and royal family. I had a fantastic guide Dum who made me feel very special & took great care of me. The accommodation was fantastic & food so yummy. I travelled solo and loved every minute & never felt alone or uncomfortable.

We have had the most wonderful touring trip of Morocco with On the go tours. Our guide Aziz was fantastic and so knowledgeable he was available constantly to sort anything out and at any time. Nothing was too much trouble. He was so kind finding me a pharmacy to purchase my travel sickness tablets. The drivers Hassan and Moustafa were so affable and competent. Aziz’s knowledge and explanations of history, culture and landmarks were exemplary. We even had specialist guides for Casablanca, Fez, Marrakech and Rabat . So well organised. I couldn’t recommend Aziz and On the go tours enough. Thank you

We (a couple) booked the 9 day Totally Morroco tour, it suited our time plans and ticked all the boxes for what we wanted to see and experience whilst in the country.

We were due to meet our fellow passengers on the Saturday evening so arrived the day before with a night in the first hotel pre booked through On the go Tours.

On arrival our furst driver plus our guide for the full tour Aziz were waiting for us. We felt instantly at ease at his explanation of what was to happen over the following days.

As it turned out we didn't meet our fellow passengers (10 of us in total though the group size could have been up to 24) until the Sunday morning due to some joining us from Casablanca.

The welcome meeting and information provided was clear and succinct, any questions asked were answered without elaboration.

In my opinion the tour was just as described with the expected sightseeing and trips informative, interesting and educational as well as fun, but this was mainly due to the ecellent group we travelled with.

Aziz was always on hand to assist and advise even though it must have been difficult for him during Ramadan watching us eat when he couldn't!

All hotels, Riads and the desert camp tent! except one in Rabat were good. The Rabat one was OK as accommodation goes but the staff breakfast team weren't the most welcoming and the meal itself was disappointing with limited choices (no fruit, terrible coffee etc). All other meals provided as part of the package were good.

A huge thank you to Aziz who managed us very well with humour and professionalism whilst allowing the group dynamic to flow ( it must have been like herding cats at times). Our driver Hassan deserves a mention too, 2,000 km of driving must have been draining.

That single occasion in Rabat didn't detract from an amazing experience and we would not hesitate in recommending On the Go Tours as a travel provider

The taste of the great diversity of Morocco and its treasures of people and places made this a great experience for me. Aziz was always available and helpful to us but let our group develop our own dynamics. I appreciate the local specialized guides that presented important details on each site. I learned a great deal this last week. I will always remember Morocvo well. I will encourage my family and friends to come and have the experience I have had. Thank you, Aziz, Hassan, Mourad
and MTrek.)

Our guide Aziz was awesome throughout the 9 days. His knowledge, personality, and attentiveness to the individual needs of our group was superb!

Our group came during Ramadan, so Aziz was unable to join us for meals.

The itinerary was packed and we saw so much in such a short period of time…but nothing felt rushed.

It was a great introduction to Moroccan history, geography, culture, and cuisine. Overall, a great tour!