Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I wanted to order a sweatshirt for a friend of mine, so I decided to Google the stussy site, and I got the site of these scanners, but nevertheless I ordered this tidy-up, despite the fact that the si... Se mere

Bedømt til 1 ud af 5 stjerner

Jiffy bag received with piece of card inside. Sticky label on package says value over £14. Clearly a scam. No company name or details for where sent from although underneath is label showing Orange Co... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

well, really should have checked Trustpilot before using this company. Having paid customs for a gift sent to me, they haven't delivered the goods they send lovely emails but still haven't received t... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no act... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Erhvervsservices

Oplysningerne kommer fra forskellige eksterne kilder

A global logistics, e-commerce and IT solutions provider. We provide fulfillment, warehousing and final mile delivery solutions.


Kontaktoplysninger

1,5

Dårlig

TrustScore 1.5 ud af 5

108 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 8 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Received a package from One World House…

Received a package from One World House Hayes, I received a pair of green plastic kids glasses that I didn't order. The package has my old phone number on it. I think One World House needs to be investigated by the government for fraudulent activity. There is only so many times you can use the excuse that we are only a logistics company. The company must have a record of the person sending these items and should ban all transactions with this person/persons by not doing so they are fully aware of what's going on and done nothing to prevent it. The company are aware and actively taking part in the scam by not banning said person/persons. I personally will be going to my local citizens advice and then to my local MP.

14. november 2024
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Bedømt til 1 ud af 5 stjerner

Would have given it 0 stars if…

Would have given it 0 stars if permitted. Received a fabric leaf???? To the alleged value of £10.68. Didn't order this sh!t and checked Paypal and Amazon and my personal account for any money going out. None so far. Not sure whether to return it or bin it. Might just see if I get any more of this cr&p

26. oktober 2024
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Bedømt til 1 ud af 5 stjerner

We received a card from Royal Mail…

We received a card from Royal Mail saying we had to pay import duties of about £35, or we couldn't receive a parcel 'from' One World Express in China. It didn't say that One World Express was the name of the courier company, but looking at the other reviews, I guess it is.

We're going to ignore it.

The Reader's Digest has a good article on 'brushing scams,' which it seems to be, so I'll paraphrase what it says here:

In a brushing scam, an online retailer sends people items and products they didn’t purchase in order to fraudulently improve their store’s ratings.

Creating a fake transaction and mailing the item to a random person gives the seller credit for a sale, which boosts that seller’s rating on online marketplaces like Amazon. They may also write a fake positive review of the item in the recipient’s name to increase their rating even more. The intention is to give the impression that the recipient is a verified buyer who has written positive online reviews of the merchandise.

Amazon, Ebay and other online marketplaces prohibit brushing scams, so reporting the incident to the platform will cause the seller to be banned.

[But I don't know who the seller is. - Jo]

19. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Like the others I have just received a…

Like the others I have just received a jiffy bag with a cheap piece of material describing itself as headgear according to the information added on the envelope the value was £36.81p .I simply do not understand what’s the reasoning behind this scam .except perhaps it’s a form of money laundering??? .what ever ! we never ordered this item . My biggest concern is that it has my personal mobile telephone number on it . So to clarify we simply have not encouraged or welcomed this unwarranted communication from this company.

1. oktober 2024
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Bedømt til 1 ud af 5 stjerner

must be a scam because i never ordered…

must be a scam because i never ordered anything from 'one world house'.
Address was incomplete and only thinkg inside was a piece of cardboard.
I think this is a scam for import taxes. just testing if things get delivered to you first.
do not pay them if they do follow an unexpected parcel.

28. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

As other people have reported…

As other people have reported I received a small die which is of no use to me and which I didn't order . The amount showing on the item is £2.53. Return address on the small jiffy bag is again One World House, Pump Lane, Hayes London. UB3 3NB .

17. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAM operating via One World Express.

SCAM operating via One World Express.
Similar to previous posts, this looks like a BRUSHING SCAM. I received a valueless piece of card, which I did not order, in a padded envelope. The return address printed on the shipping label is "One World House, Pump Lane, Hayes, London, UB3 3NB, GB. There is no identification of the sender on the card.
The back of the envelope shows a 'Commercial Invoice' and claims a goods value of £17 - clearly rubbish.
Aside from my name and address, my phone number is also printed on the address label - very unprofessional.
One World Express - I don't know whether or not you are a deliberate part of this scam but you are definitely assisting the scammers, if inadvertently. Please deal with this!

13. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Still waiting on delivery exception

So far I’ve sent two messages about my package which has been listed in my home town as delivery exception according to the tracking info. I haven’t received any response so far and it’s over a week with the status of delivery exception. Would appreciate a response and wondering if there is a way of picking up my package myself as an option. The one star is for the lack of communication and lengthy delay for the shipment. (It was ordered back in June 26).

Vincent Logothetti

26. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Similarly to other respondents I have…

Similarly to other respondents I have received a valueless item with return address of One World House. Am concerned that this may be part of a scam being used for illegal purposes, and am concerned that One World House and other unknown parties have my personal information of name, address and mobile phone number. I found it helpful that previous respondents named the scam as 'Brushing' I have not heard of this before and have now reported the issue to the National Cyber Security Agency via their website
Maybe One World House, if it isn't doing it already, needs to ensure it isn't participating in scamming behaviour, or else its own reputation, if its bona fide will be damaged

11. juli 2024
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Bedømt til 1 ud af 5 stjerner

SCAM…

I have today received a useless child's toy which I have not ordered. Invoice No. T002SA0051080979, priced at £18.99p. Depot BIR2, van 90. Ref.No.ES1002773602673
I regard this as a scam, and people should be made aware of it!!!

18. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Complete scam

Complete scam. Received a note for a customs fee from Royal Mail. Paid the fee as a friend had sent parcels to us form abroad, even though they were sure they'd paid the correct amount. Paid the £37.80 customs fee only to receive a tiny jiffy bag of cheap balloons which I did not order! TOTAL SCAM. Even if this company is only the logistics house they surely have a duty not to enable these scams.

13. juni 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I received an item reference number…

I received an item reference number 36653356GBL the order was made on20/05/2024 they were wrong size..I got in touch with ebay customer service ..the item was not listed with my purchases...Any chance if I returned them back for a refund or for a replacement.

11. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Received a "postcard" (make that piece…

Received a "postcard" (make that piece of card) apparently worth nearly £60. Can't find any order to relate it to and wondering why i've received it. Definitely dodgy - not just a legitimate posting site

31. maj 2024
Uopfordret anmeldelse
OneWorldExpress-logo

Besvarelse fra OneWorldExpress

Dear Helen Storey,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel/s, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can check where the parcel came from and we can assist you further. Thank you in advance.

Bedømt til 1 ud af 5 stjerner

Scam Alert - One World House total scam

This is a total scam I received today some small toy which I near ordered.

The invoice ref 36616219GBL on the delivery
dated 11 May 24 with value of £20.52GBP description 1xdress but it a small cheap toy, so I return to sender wrong address and put back into the post - one world house, Pump Lane, Hayes London UB3 3NB.

Hayes is not in London But Middlesex, Scamers can even get the address correct.

25. maj 2024
Uopfordret anmeldelse
OneWorldExpress-logo

Besvarelse fra OneWorldExpress

Dear jacqu Eline,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel/s, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can check where the parcel came from and we can assist you further. Thank you in advance.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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