There is an update below this post which is the reason why i have changed the rating from 1 star to 4 star. Whoever is planning to purchase mobile insurance, please don't go with OneA... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Chor company h one assist mene 3 sal ka accidental damage protection plan liya tha TV ka , TV 6 mahine mein kharab ho gai , claim process karne ke liye mere se ₹500 liye , 10 din bad Mera claim re... Se mere
To be honest technician did not come at the time it was scheduled, somebody called and asked for OTP. i refused to give. after 3 days from scheduled visit they gave 3 calls and closed the case. So eas... Se mere
At initial stage I had to follow up couple of times and after than when issue was taken over by Ms.Sakshi Solanki after that issue was resolved pretty fast. She helped and did follow up till the issue... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives. Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones. Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.
Kontaktoplysninger
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Under middel
681 anmeldelser
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ONE ASSIST is a fruad and scammer…
ONE ASSIST is a fruad and scammer company. they know how they reject the maximum people claims. in twitter and any other social media platform you know maximum people say DONT buy any product or services through ONE ASSIST and PLEASE aware your friends and family to aware these types of scammer companies like ONE ASSIST. JAGO GRAHAK JAGO
8. september 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Abhishek, We are genuinely sorry to hear about your dissatisfaction, and we would like to take the opportunity to look into your case more closely. Could you please share your registered contact number with us through the following link:https://survey.webengage.com/ws/~1qq44ps? Our dedicated team will investigate your case promptly and provide you with assistance as soon as possible. - Team OneAssist.
Thanku anchal mam
Thanku anchal mam. For guiding me and helping me to claim warranty.
2. september 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Tushar, we’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that Aanchal receives your kind feedback. It will make their day! - Team OneAssist.
Not trusted insurance broker
Not trusted insurance broker. Poor service. Finding the ways to decline the refund. Trust your manufacturer for a warranty than these insurance brokers. They couldn't able to clarify queries. By saying apologies, they are closing the case.
29. august 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Customer, the concerned team has contacted you and have explained the accurate details. Please be informed, the claim is rejected on the correct grounds as per the policy clause. Do write us back in case any further assistance is required - Team, OneAssist.
Poor customer service.
Poor customer service.
Too delay in response
Review process is the worst in all
18. august 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Sreenath, we are sorry to hear about the issue you are having. We never want our customers to have such an experience. Please provide us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so that our team shall investigate your case and assist you at the earliest- Team OneAssist.
Good experience...
25. juli 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Customer, we’re happy to see that you had a 5-Star experience - Team OneAssist.
i am fully satisfied with the service
13. juli 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Rahul, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you - Team OneAssist.
Good service
11. juli 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Aaliya, thank you for appreciating our services. We're very glad you had a great experience with us - Team OneAssist.
Best service till now
29. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Thank you Harshita. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
I am very happy with the service which…
I am very happy with the service which I received from one assist and customer executive support me very nicely
29. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Vaishnavi, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you - Team OneAssist.
I am thankfull to customer executive…
I am thankfull to customer executive because she help me very politely
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Customer, we are happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback - Team OneAssist.
Good experience
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Customer, we’re happy to see that you had a 5-Star experience - Team OneAssist.
Happy with service
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Thank you Kunal. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Thank you Enoch. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Good services
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Harshal, thank you for appreciating our services - Team OneAssist.
I’m happy with the service
27. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Kajal, thank you for your 5-star rating! We are delighted to hear that you are happy with our service. Your satisfaction is our ultimate goal, and we appreciate your kind feedback. - Team OneAssist.
Pathetic
Refusing to process the claim on arbitrary grounds and rejecting the planned repair.
Extremely terrible services and processes.
Total consumer harassment. Regret buying the plan. Total waste of money and time.
26. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Customer, as per the recent updates from our team, your concern stands addressed. Please feel free to reach out to us in case of further assistance - Team OneAssist.
Extremely horrible service as they have…
Extremely horrible service as they have been telling my 80 year old dad for the past week that device will be collected, and no one has bothered to collect the device. Is this how they treat a super senior citizen? NEVER RECOMMEND...THEY ARE A CON COMPANY
Update:
They collected the phone after bad review and had mislead the Samsung service centre that the device is not in warranty and they have arrived at a settlement of less than half the price of the handset which was used only for less than 3 months from date of purchase
Con company
Service Request ID : 20537055
5. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Sivakumar, as per the recent updates from our team, your concern stands addressed. Please do not hesitate to reach out to us directly. Our support team remains at your disposal, and we will be more than happy to assist you further - Team OneAssist.
Best experience
8. juni 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Ujala, we’re happy to see that you had a 5-Star experience - Team OneAssist.
Very goodbye service
29. maj 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Sana, thank you for the 5-star rating! We're glad you're happy with our service. - Team OneAssist.
Worst possible customer service
Worst possible customer service, if one assist could be given minus 10, That is the rating they deserve, My Ac had a water leakage problem,Paid them INR 599, After their technician visit, the water is still dripping, Kept complaining to customer care. No support, no refund. Stay away from this fraud company
22. maj 2023
Uopfordret anmeldelse
Besvarelse fra Oneassist
Dear Ujjal, we have shared the required details regarding your concern via email. Please feel free to reach out to us in case of further assistance - Team OneAssist - Team OneAssist.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.