Ive been coming to this very-well-run dental practice for over 10 years now. The staff are always very friendly & knowledgeable, offering advice and explanations for any procedures required. Even when... Se mere
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Se, hvad kunderne siger
Professional and kind staff. Great with kids who are nervous as well as adults. Hygienist and Dentists and assistants all make you feel comfortable abd relaxed. Caring and absolutley spotless.
I’ve been a patient of Olive Dental Care for a few years now, and I can’t imagine I’ll ever need to find another dentist. The clinical and client care are uniformly excellent, the staff are friendly y... Se mere
As a family we have been with Olive Dental care since last 12 years. Dr Koshy has excellent hand skills which is required for a dental surgeon. The clinic and staff are very friendly and welcoming. I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our friendly, family orientated Newmarket dental surgery covers Cambridge, Bury St. Edmunds, Ely and all surrounding villages. We offer a full range of modern dental and cosmetic treatments, from white fillings to teeth whitening, fixed and removable orthodontic braces, and invisible braces similar to Invisalign. Our surgery is fully computerised so that your dental records are safe and always near to hand, and our dedication to education, training and investment means that you can rely on highly skilled staff equipped to meet your every dental need. We also specialise in treating nervous patients, providing painless dentistry, and can offer intravenous(IV) dental sedation if needed. We also provide dental implants and implant supported dentures.
Kontaktoplysninger
Olive Dental Care, 13-15, Oxford Street, Exning, CB8 7EW, Newmarket, Storbritannien
- 01638577031
- info@olivedentalcare.co.uk
- www.olivedentalcare.co.uk
4,6
Fremragende
25 anmeldelser
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Avoid!
Avoid!
I'm in my 30's and had the same Family dentist for 20+ years but when my dentist retired, I moved to Olive dental. Upon the initial oral health assessment for new patients, I was quoted up to £10k worth of 'essential' dental work. This included having 2 wisdom teeth removed under general anaesthetic and 4 x fillings that may result in root canals. I was advised I wouldn't know if a filling was possible until work had begun and was irreversible where a root canal may be required, so I could be liable at the end of the appointment for £1800 per tooth, if a filling wasn't possible. Baring in mind, I went into this appointment with no tooth pain, bleeding or concern and my previous dentist had only ever done 1 filling in my life. To be presented with this extensive list of 'work' and the associated costs, I was gobsmacked. I queried this with Shebin and the email response was rude and unprofessional.
The receptionists were always polite and the hygienist I saw a few times, but who has since departed, was fantastic!
I have now moved dentist again as I was horrified by my experience at Olive Dental and have had a full assessment and been advised my teeth and gums are healthy and I require NO dental work, other than regular and routine hygienist appointments.
In summary, 2 out of 3 dentists who have reviewed my teeth and gums have advised everything is healthy apart from Olive..
I have since spoken to multiple (past) patients who have had similar experiences - being advised to have lots of work (£££££) that they do not feel they need.
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Olive Dental Care
Thank you for sharing your feedback. We are sorry to hear that your experience at Olive Dental did not meet your expectations.
At our practice, our philosophy is based on prevention. Not all decay is immediately visible, and our aim is to detect issues at the earliest possible stage to avoid complications such as root canals or extractions later. With over 25 years of experience, I believe in being transparent and thorough in explaining all potential risks before commencing treatment, so that patients can make fully informed decisions.
The treatment plan you were provided included the cost of fillings as the main estimate. However, because some decays can be deeper than they initially appear, it is always necessary to advise patients of the possible risk of root canal treatment. This is explained in advance so that no patient ever feels obliged or surprised if a tooth requires further intervention once treatment has begun.
We also wish to clarify that when we recommended you may be better suited to finding care elsewhere, this was not intended as being rude or dismissive. Rather, it was an acknowledgement that our approach to preventive care and early intervention did not seem to align with your expectations, and we respect that every patient must feel comfortable with the philosophy of care provided.
We understand that dental professionals may sometimes differ in their opinions, and we respect your decision to seek treatment elsewhere if that is where you feel most comfortable. Should you wish, we can provide photo evidence of the decays identified during your examination to support the recommendations made at the time.
We take great pride in our clinical standards and the trust placed in us by our patients. Your comments will be shared with our team as part of our ongoing commitment to professionalism and patient care.
We wish you the very best with your ongoing dental health.
Always treated with care and…
Always treated with care and consideration, the service receive was direct to the point detailing concerns and explaining the plan to get you to the best smile possible. I am always treated with a smile and cordially, in the few months that I have been visiting the clinic I can generally say and fell that my dental health has improved. Highly recommended .Thank you
26. marts 2025
Uopfordret anmeldelse
A first class service
I have been using Olive Dental Care over the last 12 months, after experiencing some serious dental issues missed by my previous practice. Although I'm a very nervous patient and the work that needed carrying out was pretty urgent, I am so glad I found Olive Dental who were able to treat me successfully - whilst keeping me calm! A brilliant practice, with all the latest equipment and the most professional and lovely staff you could wish to meet - would thoroughly recommend.
17. december 2020
Uopfordret anmeldelse
Excellent service so far. 5 Stars
I will edit this as I go along, but really happy with the first impression, this is really what a private dentist should be about. Thank you so much for squeezing me in and looking forward to getting my teeth sorted out.
19. august 2016
Uopfordret anmeldelse
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