Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found everything I needed at great prices, with fast delivery and excellent packaging. The herb quality and grinding are impressive, and the detailed information provided for each herb — including p... Se mere
Fast service arrived very promptly. It’s a high quality organic lemon grass tea. It has a rich taste. Chopped finely, it will last longer, and goes further than ordinary lemongrass tea. Really helps... Se mere
Excellent service delivered my items onetime the manager and staffs are amazing got my product intact no spillage at all I highly recommend.
Virksomhedsoplysninger
Skrevet af virksomheden
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Kontaktoplysninger
312 Accrington Road, BB1 2AN, Blackburn, Storbritannien
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
4,6
Fremragende
406 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I paid full for my order but the…
I paid full for my order but the merchant only sent a part order and subsequently did not reply when questioned about this. Going to have to pass this onto PayPal to handle.
30. marts 2026
Besvarelse fra Oils and Herbs UK
Dear Harendra,
Thank you for your email.
Please accept our sincere apologies for the delayed response — due to the Easter holidays, our team availability was limited.
We’re very sorry to hear about the issue with your order. This is certainly not the standard we aim to provide.
We have now arranged for the missing bottle of Chyawanprash to be sent out to you as a replacement, and it should reach you shortly.
Thank you for your patience and understanding.
Great raw natural organic products.
30. marts 2026
Great product and good price will be…
Great product and good price will be ordering again. 😊
30. marts 2026
Fantastic!!!
Fantastic! No kidding. Great prices and offers, reliable delivery and great quality products. Thank you.
25. februar 2026
Great product delivered quickly.
2. marts 2026
very quick delivery
25. februar 2026
Delivered on time with advise given
24. februar 2026
The product arrived in a timely…
The product arrived in a timely fashion, well packaged and it is good. A much appreciated gift.
24. februar 2026
Love your products
Received my product later than expected but it turned out fine. I was informed about the delay however it was worth the wait.
Thank you, love your products at good prices too.
6. februar 2026
Great quality product and fast delivery…
Great quality product and fast delivery
Very happy
5. februar 2026
Multiple delivery issues
Order not delivered. Queried after 10 days and was advised postal issues and that replacement would be sent. A week later, still no delivery. Chased again and was told replacement order would be sent. Eventually delivery received however only part of order delivered. Chased again for the missing item - still waiting on it to be delivered. For a first-time customer this was a very poor experience, hence the 1 star.
17. januar 2026
Besvarelse fra Oils and Herbs UK
Hello,
We have carefully reviewed your order and the full tracking history again. At the time of dispatch, there were courier delivery outages which caused delays and inconsistent tracking updates. Because of this, you were informed that a replacement would be arranged to ensure you received your items as quickly as possible.
After checking the latest tracking today, we can confirm that **both parcels linked to your order have now been delivered**. There are no outstanding shipments pending from our side.
We understand that the delays, multiple follow-ups, and partial delivery understandably led to a frustrating experience, especially as a first-time customer. The disruption was related to courier issues rather than stock or fulfilment from our warehouse, but we acknowledge the inconvenience this caused.
If you believe any item is still missing, please contact us directly and we will investigate immediately.
Kind regards,
Oils and Herbs UK
Really good high quality health…
Really good high quality health products at brilliant prices.
4. februar 2026
I ordered 3-5 months ago
I ordered 3-5 months ago, from Brazil.
The first package was lost in transit, as they told me, after I checked whats's happening with my delivery.
They didn't ask me if I want them to resend it, they did it without asking, even though it was already a long time since I placed the order. I would have clearly said NO!
Now, the 2nd package arrived and I had to do the import - the first time the custom notified me!
I didn't do it, so, after a few weeks, I asked for the refund.
Now, their CS lied to me by saying it wasn't lost (the first package), forgetting what they initially said a few monthd ago (sustained by the fact that the Custom never notified me about that package, by the way!)
In the end, IF YOU WANT TO SELL GLOBALLY, DO YOUR JOB AND INFORM THE CLIENT BEFORE ANY PAYMENT IS DONE, DON'T EXPECT THE CLIENT TO DO YOUR JOB!
THE WORST PART IS THAT THE CUSTOMER SUPPORT EXPLAINED TO ME THAT THEY ACT IN "GOOD FAITH" WHEN THEY ONLY RETAINED THE SHIPMENT ... GUYS, YOU CAUSED ME A LOSS, SO CUT THE BS!!!
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Oils and Herbs UK
Hello,
We would like to respond clearly to your concerns.
For all international orders, import clearance, customs procedures and any associated duties or taxes are managed by the customer in the destination country. This is standard for cross-border shipments and is stated at checkout. Unfortunately, we do not have control over how customs authorities operate or when they issue notifications.
Regarding your order:
• The first parcel was reported as lost in transit by the courier at that time.
• In good faith, and to ensure you received your order without further delay, we arranged a replacement shipment.
• When the second parcel reached Brazil, it required import clearance. As no customs payment or clearance was completed, the parcel was held by customs.
Despite this being outside of our control and part of the standard international import process, we have already refunded the product cost to you. As a company, we have absorbed the loss of the product itself as well as two international shipping charges.
At no point was there any intention to mislead you. Tracking updates sometimes change once parcels enter international customs networks, which may explain the confusion around the “lost” status.
We understand international shipping can be frustrating, but we fulfilled the order, sent a replacement at our expense, and issued a refund for the product despite the customs process not being completed.
Kind regards,
Oils and Herbs UK
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