Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
151 - 152 Fore Street, EX4 3AN, Exeter, Storbritannien
2,3
7 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not refunded for returned item.
Avoid at all costs.
Bought via Debenhams and although emailed refund would be after 7 business days still no refund after 14 days.
Told in additional email 2-3 weeks.
Useless company
Leather is of poor quality and they did not send refund, after I returned product Will be contacting trading standards and ASOS in regards to having company removed from ASOS.
The company has had my returns since beginning of May I believe.I contacted them on 17 May asking if the item had been received back they said yes and would be processing my refund by the end of the day. As yet 28 th May nothing. I say don’t even think about ordering from them.I should have read the reviews first.
I was looking for some leather winter boots and thought I’d give this brand a try so purchased and received a pair on 19th December. As soon as I opened the box I knew they weren’t for me, they looked cheap and like they wouldn’t last long for what I needed (an every day pair that could take a bit of a beating)
I didn’t even get the second boot out the box before I initiated a return via their policy using Royal Mail collection. I received confirmation they had received the returned boots on 26th December. It is now 12th January and I am yet to receive my refund. I have sent numerous emails and just keep getting the same response ‘we’ll look into this’
I understand the Christmas period is busier than usual but I see no excuse now for this to not be sorted and I need my money.
Would not recommend using this company.
1. Boots arrived with a splot of glitter on the elastic (Chelsea boots).
2. Soles already coming off after less than 3 weeks of daily wear
I got caught by the cheap prices for real leather, but the quality was not worth it! Actually very sad as I needed boots for work and now I basically wasted £50 and need to order new ones for £100+.
Thought to write this review as this seems to be quite a small company many people don't if they can trust or not - you shouldn't.
Handbag excellent. Only gripe no email regarding delivery
I have been looking for a Jolaby dress for ages and couldn't believe my luck when I found it at off the Hook for less than half price. I wanted it for the weekend and they made sure it got here in time. Dress is lovely, as is all of the stuff on the website. Will definitely use Off the Hook again, thanks!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
