Excellent customer service Detailed Overview of deals provided by Mr Ifzal . Issues with incorrect e mail account - exceptional support from in house IT consultant Mr Prasanna Kumar Have been... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 3, Trinity Centre, Albion Street, LS1 5AT Leeds, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Scoring a 1 because I have to allocate a score, otherwise would be 0. Have checked using 02 signal checker as they have advised. Signal is non existent… despite the signal checker show... Se mere
Virksomheden har svaret
Thank you so much PK for helping me with my contract and my phone. I have learning difficulties but you were really patient and polite. I really appreciate you time and efforts.
Virksomheden har svaret
This 5 star belongs solely to PK and NOT to 02. After awful phone customer service that lead to my previous number being disconnected. I had to come to a store with my elderly parent to reconnect my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.
Kontaktoplysninger
Unit 3, Trinity Centre, Albion Street, LS1 5AT, Leeds, England, Storbritannien
- 0113 246 9022
4,8
Fremragende
68 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
PK was a revelation
PK was a revelation. He was kind, thoughtful, knowledgeable and patient.
He is clearly passionate about his role within O2 and I cannot praise him enough.
Thank you PK for solving for me a major problem.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra O2 - Leeds Trinity
Thank you for taking the time to leave us a review, Rodney! We're so glad to hear about your positive experience with one of our agents. If you need any future assistance, please don't hesitate to reach out by using one of the following contact methods:
Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone.
X: Send us a private message or mention us at: https://bit.ly/4xxKwr8
Facebook: Send us a private message or mention us at: https://bit.ly/3SdPgBP
Great service by the store agents
Great service by the store agents, particularly by service agent pl, he was a great help.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra O2 - Leeds Trinity
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/43mo9ad
Facebook: https://bit.ly/4vD0Vc6
The store staff was super friendly…
The store staff was super friendly especially pk, he analysed the problem step by step and got it sorted.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra O2 - Leeds Trinity
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/3QbPTLw
Facebook: https://bit.ly/43UvP3y
Great service at leeds trinity by PK and…
Great service at leeds trinity by PK and shruti
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra O2 - Leeds Trinity
Hi Cheddad,
Thank you for taking the time to leave a review.
We're delighted to hear that you received great service from PK and Shruti at our Trinity Leeds store. Providing friendly, knowledgeable, and efficient support is what we strive for, so it's wonderful to know that they were able to make your experience such a positive one.
We'll be sure to pass your kind feedback on to PK and Shruti, who will be pleased to hear that their assistance was appreciated.
If you need any further help, please don't hesitate to get in touch:
📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3T7LVoF
📘 Facebook: https://bit.ly/3RyCApb
Thank you for choosing O2.
Great service by pk
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra O2 - Leeds Trinity
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4vmQVTY
Facebook: https://bit.ly/3ROntrA
Pk is really helpfull and spends time…
Pk is really helpfull and spends time with you and asks if your ok and the staff are fantastic at Leeds 02 store in trinity center. Azar, Hassan, Nat, Gary, shruthi, Ifzal, Aryan, Addy
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra O2 - Leeds Trinity
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods. 💙
Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4fYvsfy
Facebook: https://bit.ly/49Fz02B
Very good service by Pk he is very…
Very good service by Pk he is very patient and great problem solving skills. I will recommend the o2 trinity store 100% to all.
By amani
1. juni 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.