Really wasnt worth the money. We expected a guide that would interact with children, but all they could remember were the guide telling us the difference of the stone color. They couldnt be more bored... Se mere
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Se, hvad kunderne siger
We did the Colosseum, Roman Forum and Palatine Hill Guided Tour with Elizabeth. The tour was fantastic Elizabeth was so knowledgeable and enthusiastic and passionate when showing us. Fully recommend g... Se mere
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We had great communication in the rebooking stages and the tour itself was fantastic. Cecilia was an incredible tour guide who was patient with the kids. She continuously tried to keep them engaged wi... Se mere
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We toured the Roman ruins and Colosseum with our guide, Cecilia. She was fantastic - great communicator, gave us lots of interesting facts and stories, was able to field every question thrown at her... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Numa Tours, we are a locally based company passionate about offering you authentic experiences across this beautiful country. As experts in Italy, we provide the best tours at the best prices, with no intermediaries. Enjoy our 24/7 support to help you explore Italy’s most iconic sights. Join us and discover the magic of Italy like never before!
Kontaktoplysninger
Via Sommacampagna 9, 00155, Roma, Italien
- +39 3429911650
- info@numatours.com
- www.numatours.com
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Great tour and very informative
The guide (Flavia I believe her name was) had us meet at a great location away from the busy area. She was on time and well organised and spoke very good English.
She made the tour very interesting with her great knowledge, she told the information like it was as a joy to tell rather than a job that she was doing, very passionate. There are plenty of water stops and toilets on route (important info for some 😂).
25. maj 2025
Besvarelse fra NumaTours
Thank you so much for your kind words! We're thrilled to hear you enjoyed the tour with Flavia and appreciated her passion and organization
😊. Hope to see you again on another tour!
Besvarelse fra NumaTours
Hi! Thanks for your message. Could you please clarify what you mean? We're not sure what you're referring to. Happy to help once we understand better!
Good tour, Nataline was a great guide.
Natalina was a great tour guide when we did the Colosseum and Forum. It does take a full 3 to 4 hours so be prepared for that. The area is much larger than we realized so it is a lot of walking which was fine for us - but be prepared if you are not. The history is quite impressive.
23. maj 2025
Besvarelse fra NumaTours
Thank you for your review! We're so glad you enjoyed the tour and had a great experience with Natalina. You're absolutely right — it's a lot of walking, but so worth it with all the incredible history. We hope to welcome you again soon!
Eduardo was an incredible captain
Eduardo was an incredible captain, the history he told us about the area was so interesting and beautiful. He was very kind, fun and knowledgeable. He took us swimming in a great area with caves, and we were able to swim through the tunnel system in them, which was amazing.
1. juni 2025
Besvarelse fra NumaTours
Thank you so much for your kind words! We're thrilled to hear you had such a wonderful time with Captain Eduardo. His passion, knowledge, and sense of adventure really make the experience special.
Exceptional tour!
Tiberious was an excellent guide. Brilliant. Articulate. Funny. A true scholar of the area on every level from ancient Roman history to contemporary pop culture.
1. juni 2025
Besvarelse fra NumaTours
Thank you for your amazing feedback! We're so happy to hear you enjoyed the tour with Tiberius. His passion and depth of knowledge — with a great sense of humor to match — really do make the experience unforgettable. We hope to see you again on another adventure!
Besvarelse fra NumaTours
Tiberio truly is one of the best! We're so glad you had a great experience with him. Hope to see you again soon on another tour!
Recommended Tour - Special Access Colosseum Arena Floor Tour through the Gladiator's Gate
Cecilia was very knowledgeable and accommodating to questions. We had a great time at our Special Access Colosseum Arena Floor Tour through the Gladiator's Gate.
15. maj 2025
Besvarelse fra NumaTours
Thank you for your kind review! We're so glad you enjoyed the Special Access Arena Floor Tour — it's such a unique experience. Cecilia will be happy to hear your compliments! We hope to welcome you again soon.
Valeria
Our tour guide was great and very…
Our tour guide was great and very informative. Highly recommend.
26. maj 2025
Besvarelse fra NumaTours
We truly appreciate your feedback and your kind recommendation!
We highly recommend this very…
We highly recommend this very informative vatican tour. Our guide, Amy, was delightful & very knowledgeable. She kept us going at a good pace, not too fast or slow. Had many interesting often funny tidbits to share regarding what we were viewing. She really enhanced our experience bringing history alive for us.
23. maj 2025
Besvarelse fra NumaTours
Thank you so much for your kind words and recommendation! We're thrilled to hear that you enjoyed the Vatican tour and that Amy made the experience so engaging and memorable.
We hope to welcome you on another tour in the future!
Valeria
Besvarelse fra NumaTours
Thank you so much for your feedback! We're glad you enjoyed your guide. We hope you'll book with us again for another experience!
Valeria
Our Vatican tour was good
Our Vatican tour was good! Surprised he had to quit the tour before entering the Sistine Chapel, although he provided very good details about the Chapel beforehand.
19. maj 2025
Besvarelse fra NumaTours
Dear Bill,
Thank you for your kind words. We're glad to hear you enjoyed your Vatican tour!
Regarding your note about the guide concluding the tour before entering the Sistine Chapel: this is indeed standard practice. The Sistine Chapel is a sacred space where silence is strictly required, and all guides are instructed by the Vatican authorities to end their commentary beforehand.
To ensure visitors still receive a full understanding of what they will see, our guides always provide a detailed explanation using the visual boards located along the museum route before entering the Chapel. This way, visitors can fully appreciate the significance of the artworks in silence, as intended.
We truly appreciate your feedback and hope to welcome you again on another tour in the future!
Warm regards,
Valeria
The guide was difficult to understand
The guide was difficult to understand. Granted, her English was much better than my Italian, but for the amount we paid and the size of the group, it should have been better. Also, Do Not have another tour booked for after this tour. Our tour started at 10:30, we did not get into the colosseum until 12:45. We had another tour booked at 2:00 so really only got to spend about 10 minutes in the arena part of the colosseum before we had to leave. Spent 20 minutes milling about on top of Palestine hill prior to going over toward the colosseum. We had asked if there was going to be enough time, and were told it should be okay....it wasn't.
20. maj 2025
Besvarelse fra NumaTours
Dear Philip,
Thank you for taking the time to share your feedback. We’re sorry to hear that the experience did not fully meet your expectations, and we’d like to take a moment to clarify a few important points.
We’re sorry if the guide was difficult to understand at times. While accents and language proficiency can naturally vary, please rest assured that she is a licensed professional with strong experience guiding international groups.
Regarding the structure and timing of the tour, it was booked as a 3-hour experience and was carefully planned to include all the main highlights of the Colosseum Archaeological Park, including the Roman Forum and Palatine Hill. The itinerary was designed to ensure that guests could enjoy a complete and enriching visit.
As for the time spent in the arena of the Colosseum, we understand the frustration, but this is not something under our control. The Archaeological Park’s management strictly regulates access to the arena floor and imposes a limited time of 15 minutes per group in order to manage the high volume of daily visitors and ensure smooth entry and exit flows. This rule applies to all tour operators and visitors without exception.
We always strive to provide accurate timing advice based on standard conditions, but unforeseen delays, especially at major landmarks, can occasionally occur. We recommend allowing extra flexibility in your schedule whenever possible to fully enjoy each site.
Thank you again for your comments! They help us continue to improve our service and provide a clear understanding of what to expect during this popular tour.
Warm regards,
Valeria
Amazing tour with awesome guide
16. maj 2025
Besvarelse fra NumaTours
Thank you so much for your kind words! We're thrilled to hear you had an amazing tour and enjoyed the company of our guide. We hope to see you again on another adventure soon!
Valeria
Poor experience
Poor experience. Tour was uninspiring and dry. Definitely would not recommend.
16. maj 2025
Besvarelse fra NumaTours
Thank you for your feedback. We’re sorry to hear that the tour did not meet your expectations. Our guide is a trained professional with extensive experience and knowledge. However, we understand that personal styles can vary, and may not resonate with everyone. We appreciate your comments and will use them to continue improving our services.
Valeria
Besvarelse fra NumaTours
Thank you so much for your review! We're glad to hear you found it to be good value. We truly appreciate your support and hope to see you again soon!
Valeria
Expensive and very rushed
We had issues with our guide turning up late! The headsets were not very functional, they got replaced at the colosseum, but it didn’t rectify the issue. If you were more than 6 feet away from the tour guide you couldn’t hear her. The tour also felt very rushed. We walked past so much that wasn’t even discussed and it felt like we would have learnt more on our own! The tour of the forum was good, but again rushed. For the money, I’m not sure I’d book something like this again!
4. maj 2025
Besvarelse fra NumaTours
Dear Gillian,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear that your experience did not meet expectations. Punctuality and clear communication are very important to us, and we regret that the delayed start and headset issues affected your enjoyment of the tour. We will be reviewing this with our team to prevent similar occurrences in the future.
We’d also like to emphasize that in large and historically rich sites like the Colosseum and Roman Forum, the role of a licensed guide is crucial. A knowledgeable guide helps provide historical context and insights that would otherwise be difficult to grasp fully, turning what could be a simple walk through ruins into a meaningful journey through time.
We’re glad to hear that you enjoyed the Forum portion, despite it feeling a bit rushed. Your comments are invaluable in helping us enhance the overall quality of our service.
Thank you again for your honesty, and we hope you’ll consider giving us another opportunity to provide a better experience in the future.
Best regards,
Valeria
Catarina was fantastico!!
10. maj 2025
Besvarelse fra NumaTours
Thank you so much for your kind words! We’re delighted to hear that you had a great time with Catarina.
Hope to see you again on another tour!
Valeria
Our guide was fantastic
Our guide was fantastic! The lady was extremely knowledgeable and answered everyone's questions.
10. maj 2025
Besvarelse fra NumaTours
Thank you for your kind review! We’re so glad to hear you enjoyed the tour and that your guide was able to provide such a knowledgeable and engaging experience. We'll be sure to pass along your lovely feedback to her. Hope to welcome you again soon!
Valeria
Sasha was absolutely awesome
Sasha was absolutely awesome! He was funny and easy to understand. He wore a suit too! He was a wealth of information and presented it in a tasteful and quirky manner.
1. maj 2025
Besvarelse fra NumaTours
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your time with Sasha.
Hope to have you with us again soon!
Valeria
Very unorganized
Very unorganized. Meeting place was difficult to find. No other guide we asked had ever heard of the restaurant we were supposed to meet at. When we got there was no flag or sign identifying the tour. The guide was seemed very knowledgeable and was friendly, but her accent was so heavy it was difficult to understand her. Would look elsewhere. These tours are too expensive to not get what you paid for.
4. maj 2025
Besvarelse fra NumaTours
Thank you for your feedback.
We sincerely apologize for the difficulties you experienced with the meeting point. We understand how important it is to have clear directions, and we will work to improve the communication around this to avoid confusion in the future.
Regarding the guide, we appreciate your kind words about her knowledge and friendliness. We regret that her accent made it difficult for you to fully enjoy the tour. We will make sure to review this feedback to ensure a better experience for future tours.
We understand your concerns about the value for money, and we are committed to providing high-quality experiences for our guests. Your comments help us improve, and we hope to have the opportunity to serve you better next time.
Best regards,
Valeria
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