We ordered 4 dining chairs, they arrived very quickly but unfortunately had missing parts. Novielo arranged for them to be collected from our house and sent brand new chairs out to which we are thril... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
absolutely terrible communication.. ordered a duvet cover over 6 weeks ago - no e mail communication ... when i contacted them there was a feeble excuse about the last one being damaged and was orderi... Se mere
The company makes copies from china and in poor material. They link photos of the product from genuine sites to entice purchasers. Their return policy is to convince you to accept the poor knock offs... Se mere
Broken item received, no response to emails initially, now emails bouncing back email address unknown. Now no customer service contact details on the site. Please, please please give this company... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Novielo London is a luxury interiors retailer offering a carefully curated selection from contemporary and traditional brands.
Kontaktoplysninger
Paul Street 86-90, EC2A 4NE, London, Storbritannien
- www.novielolondon.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Could I give 0
Could I give 0. Order never arrived. Complained, no response and no refund!
Product Never Arrived
Ordered two items. One year later product never arrived. Its a scam site.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY - SELLS FAULTY ITEMS THEN YOU CANT GET HOLD OF ANYONE TO GET A REFUND OR EXCHANGE! Item delivered on time but it was faulty. A damaged vase that let water out! I tried to call the company and email several times - no-one answers or replies. Thanks for wasting my hard earned money on counterfeit rubbish! :(
DO NOT USE THIS WEBSITE.
DO NOT USE THIS WEBSITE.
Took my money for a television unit and never delivered.
Tried contacting them multiple times with no communication.
Had to go through the bank as a fraudulent claim.
Awful, awful site.
Items never delivered -- fraud
Items never delivered.
Nearly a year after the order (and payment withdrawal) the ordered items was never delivered. Tried multiple e-mail contacts and via Facebook, they simply do not reply. This is simply a scamming/fraud fake company hiding behind a domain by proxy.
When I bought the table I should have…
When I bought the table I should have known there was something amiss because they didn’t send me any receipt or invoice.
So the table came today and the base for it is all smashed. So I went into their website and lie and behold no link for customer service! I’m hoping that I will get a refund anyway but rubbish cs.
Very poor quality
Order arrived broken - no response/refund
Order arrived broken. Emailed proof 3 times over the course of a week and a half and have heard nothing.
Finding any route/contact for customer service on their website is literally impossible. I don’t think it’s a real company
GOODS DIDN'T ARRIVE - PLEASE REPORT THEM
Ordered goods in November, paid for fast delivery as it was a Christmas present. Now February and no sign of goods. There is no phone number and the email is automated reply. Wish I had checked reviews. I have now reported them to actionfraud.police.uk
PLEASE ALSO REPORT, THE MORE REPORTS THEY RECEIVE WILL HELP SHUT THIS SHAM OUTFIT!
We bought some NSFW gifts for Christmas…
We bought some NSFW gifts for Christmas for some family members, they were hilarious and well received 😂😂 I can't say much about the quality cos I don't think they will ever be used for there actual purpose but the service was great, shipping was fast and they were safely packaged
Should be zero stars not one.
Should be zero stars not one.
Terrible product - a vase that leaks. And I mean really leaks.
Unable to contact company.
DO NOT USE
scammers
items paid for in early nov 2024,item never arrived,not poss to contact email address not working,so no refund...
scammers,do not buy from them.
Not a company to deal with
Broken item received, no response to emails initially, now emails bouncing back email address unknown.
Now no customer service contact details on the site.
Please, please please give this company a miss, they just want your hard earned cash , customer service doesn’t appear to exist.
I would give 0 stars
I would give 0 stars. I paid the item in August but despite several emails the product has still not arrived in December.
They cancelled the order without…
They cancelled the order without letting me know and I have no clue about the refund
Items arrived damaged and no reply from…
Items arrived damaged and no reply from them despite many email
Goods not received no reply total scam
Goods not received no reply total scam
Emailed ref order not arriving
Emailed ref order not arriving, nothing! Clearly a scam, do not use them.
Awful
Pity you can't post a review with no stars!
Awful - took payment and haven't despatch goods. Still waiting 4 weeks on even though they state a 5-7 day despatch time.
Do not reply to any emails and do not publish a phone number.
Have reported them but not sure what will happen as they are receiving money for nothing - con.
I ordered the items and it doesn't…
I ordered the items and it doesn't dispatched and no response from this company. This is SCAM. Never buy anything from you again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








