Pixel 10 Sold as New but Required a Previous PIN
Purchased a Pixel 10 through Big W Marketplace, advertised as a new device. When I first attempted to activate the phone, it contained a SIM card I had not installed and was protected by a PIN. After following the seller's troubleshooting instructions, including a factory reset, the phone displayed a message requiring a previous PIN that I did not know.
I supplied the requested evidence to the seller. The seller ultimately declined a refund or replacement and the issue remained unresolved.








