No issue with Normans. Ordered early Friday afternoon, for next working day delivery. Shipped within 2 hours. Superb service. Only potential issue was DPD, they sent email saying Monday delivery (fin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Cheap value for money instrument, some defects on the finish, action on the fretboard is high and needs to be worked on, 1st string broke on tuning, crack evident between neck and body, one machine he... Se mere
I bought a blueburst 1/2 size guitar 27th October and last week noticed that there is a fault in the paintwork resulting in cracking at the base of the guitar. I contacted Norman’s to be told that it... Se mere
Found 3rd Avenue 1/4 size red guitar for grandson but before pressing button rang Normans who assured me it was in stock and I would receive within 2 days. No delivery charge either, so pressed the b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
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Kontaktoplysninger
Unit 3, Ryknild Industrial Estate, Derby Road, DE14 1RZ, Burton Upon Trent, Storbritannien
- 01283 535333
- www.normans.co.uk
3,7
Middel
9 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice ukulele and prompt delivery
Youngest son wanted a ukulele and decided that the package available from Normans was good value for money and knew that if we had any problems with it that Normans would respond positively. Delivery was prompt as well!
19. april 2022
Uopfordret anmeldelse
Great information on the website and…
Great information on the website and speedy and efficient delivery.
18. april 2022
Uopfordret anmeldelse
Great instrument
Great instrument. Bought after a really helpful conversation with Jack. My son is delighted and has been playing his new cornet all evening. Many thanks!
14. april 2022
Uopfordret anmeldelse
Great customer care and quick delivery…
Great customer care and quick delivery of goods. I'm very pleased with my wireless microphone system
13. april 2022
Uopfordret anmeldelse
Tambourines for a Wedding
I’ve been looking for a set of tambourines through all dark corners of the internet for my wedding processional but Norman’s had exactly what I needed and were easily the cheapest. Not only that but they were delivered really quickly and are great quality. I would definitely recommend them and if I need instruments again I will be looking here first. Thank you.
13. april 2022
Uopfordret anmeldelse
Flute Order
Ordered a flute for my daughter, excellent service and promptly delivered within 2 days of my order being placed
12. april 2022
Uopfordret anmeldelse
Excellent product.
Excellent product and the delivery was excellent
11. april 2022
Uopfordret anmeldelse
Great service
Great service, good quality product for the price. Prompt fast delivery
11. april 2022
Uopfordret anmeldelse
Quick and happy with my purchase
I placed an order for some protective earplugs and received an update email within a few hours to say that my order was on its way! Shipping was very quick, my order arrived a lot sooner than I expected, and I was very happy with my purchase.
8. april 2022
Uopfordret anmeldelse
A Star 5 piece junior drum kit. It's only amazing!
Bought the A Star 5 piece junior drum kit for my grandson. If possible I would have given more than five stars. Takes a while to put together but worth it. Quality is excellent, sound is excellent after a bit of a tweak here and there but above all the smile on his face made it all worthwhile to me. Now then, can you do me a deal on some noise cancelling headphones? Thank you Norman's, you rock. But not as much as my grandson :-)
6. april 2022
Uopfordret anmeldelse
James was really helpful on the phone
James was really helpful on the phone. The agogo arrived within 2 days and is adored by our 3 year old great nephew!
Thank you
4. april 2022
Uopfordret anmeldelse
Job done
Always fast, efficient and well priced.
My 'go to' company every time!
1. april 2022
Uopfordret anmeldelse
Great service.
Great service.
Good product. Swift delivery.
Highly recommended
28. marts 2022
Uopfordret anmeldelse
Great service
First class service, fast delivery, product as advertised, good price, very satisfied
28. marts 2022
Uopfordret anmeldelse
Good experience
We are a school and we were able to set up an account with no trouble. Ordering online was easy and delivery time was excellent. Overall a good experience.
23. marts 2022
Uopfordret anmeldelse
Ordered a glockenspiel
Ordered a glockenspiel and it arrived earlier than I expected and in perfect condition. Absolutely love playing it! :)
21. marts 2022
Uopfordret anmeldelse
Besvarelse fra Normans Musical Instruments
Hi Marie, thank you for your great review, just to let you know we are a UK based business and all our items ship from our warehouse in Staffordshire.
Kinds regards,
The Normans Team
Did everything I wanted with no fuss. GREAT SERVICE
Did everything I wanted with no fuss
16. marts 2022
Uopfordret anmeldelse
poor customer service
poor customer service, very off hand and unfriendly
11. marts 2022
Uopfordret anmeldelse
Besvarelse fra Normans Musical Instruments
Good afternoon Phillip,
We are sorry to hear that you feel this way. Our customer service team have arranged several collections for you but DPD have been unable to collect the item as there was no one home. We can see from the tracking number that your replacement item was delivered successfully.
We pride ourselves on outstanding customer service and we take all feedback onboard and appreciate you taking the time to let us know your experience, we aim to learn where we can and will use your feedback constructively.
Kind regards,
The Normans Team
Excellent item promptly delivered.
7. marts 2022
Uopfordret anmeldelse
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