Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
When it comes to customer service, Nix is in a class by themselves. Best company I have ever dealt with to solve a problem. On a scale of ten, I would give them a 15. Great, Thanks
Raised a query about Mini 2 bought in 2002. Battery had expired. Even though well out of warranty, I was encouraged to apply for an exchange which I did. New Mini 3 was despatched by Nix via Amazon after a week or so. Pretty good customer service I think!
Ive had my nix mini 2 unused for a couple of years. It turns out if you run the battery down you can't charge it again which means it becomes useless.
I don't expect a device to be completely bricked simply because the battery has died.
This is a poorly made paperweight, don't buy.
Ive emailed Nix who have promptly ignored me, I expect they realise they have a broken and defective product.
I don't judge simply on product, but also by the way a company handles issues. This has failed every expectation.
AVOID WITH YOUR LIFE!
I emailed the customer service team and got a reply straight away. The problem with my nix product was battery related and they decided to replace and send out a new product - the later version too!! Email responses came back immediately and the new product was shipped the same day!
They told me that my order was delivered in my mailbox, but actually not and there is still no news about it.
I bought a Nix mini 2 sensor in August 2022. In April 2023 it stopped working and I've raised a warranty exchange request. Unfortunately there is no refund for the return cost and as I'm located in Germany, the freight would be about 1/3 of the original price, so it makes no sense to send it back. The company does not seem to care about this, so I highly recommend to buy the hardware at a local dealer, not via nixsensor.com.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
