Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Very disappointed, won a single lot at auction , never arrived, no response from auction house , saleroom tried to intervene on my behalf , but they had no response , either .
Expensive lesson , but I now know ... Don't go near them
Won a Beatles White LP, when it arrived the 1st LP was as described the 2nd was stuffed into the outer sleeve with the black inner all screwed up and pushed in beside it. The LP has a 4 inch visible scratch across four songs. IT LOOKS LIKE MY 2ND LP WAS SWAPPED OUT FOR ANOTHER AND I GOT THE RUBBISH ONE WHERE SOMEBODY ELSE GOT TWO IN GREAT CONDITION. NEVER EVER AGAIN WILL I BUY FROM THIS AUCTION HOUSE
Bunch of cowboys and liars. Won a mixed lot, paid for postage, received the parcel with a large quantity of books missing and broken items, no attempt to pack securely, no bubble wrap, no filler, literally put into a box and posted. Contacted these jokers via email and was told the books were in another auction and a partial refund will be sent but this is a week later and no sign of that. So overall, one of the worse auction houses I've ever used, bid/ buy at your own risk.
At a time of stress and family loss, we needed help to clear our family home. This company looks like somewhere that will clear your valuables and sell them for your benefit. How wrong we were. Nick Barber came to the house and gave us all the right chat. Had a look round, quoted us a price and then took £500 off immediately in order to take away some vinyl records and an antique clock that were 'his thing'. He told us that in the past he had given customers money back - even £2,000 to one customer. He said everything had a value, even lightbulbs. He would ensure we kept what we wanted and then after the valuables (to sell), he'd take the charity stuff, then the rest to the tip. It is now the end and he wants us to pay him the remaining balance of £750. Our house was big. It had Royal Doulton crockery sets, vintage Dinky toys, antique Mahogany furniture, many leather handbags, antique coffin stools, Lloyd Loom chairs....the list goes on. He took it all. We had no way of clearing all the big stuff. We trusted him completely and he just took everything. He has offered us nothing for any of this. He has literally taken all our belongings (thankfully we took a lot of small valuables first) and flogged them for himself or whoever else he gave them to. Even one of our pieces of furniture, a coffin stool could have been worth £800. This is not a respectable auction house, this is a low level clearance company who took things we asked to be left and had to request they were returned, and lied to us at a time when we really were needing the most help. We are left mourning the loss of our father and our family home. Now we've invited someone to come and help us when we need it most and he has used this to his advantage. I am now taking advice on what to do next. Clearly we had nothing in writing, this is our biggest down fall, but there must be some way we can recoup the thousands of pounds this man has made at our expense.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
