New Car Discount Anmeldelser 

295
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Just purchased a new Hyundai Kona EV through NCD. They were able to offer me an absolutely stonking deal '000s better than going to a dealer direct or other new car buying platforms. I was updated wit... Se mere

Bedømt til 5 ud af 5 stjerner

New car discount.cim were outstanding.my jaecoo j7 came early and delivered to my door.Thamks to nick who kept me updated.Think most would worry about paying day before delivery but if you pay deposit... Se mere

Bedømt til 5 ud af 5 stjerner

Just taken delivery of a new MG IM5. The purchasing experience from the initial telephone call through to delivery was exemplary. The car was delivered on time and in showroom condition by an ext... Se mere

Bedømt til 5 ud af 5 stjerner

Brought a Nissan Qashqai 1.3 DIG-T 160 Tekna+ which I was a little bit nervous of buying a new car online, I did some research and decided upon "New Car Discount" based on reading excellent customer r... Se mere

Virksomhedsoplysninger

  1. Køretøjer og transport

Oplysningerne kommer fra forskellige eksterne kilder

Established in 1993, New Car Discount has gone from strength to strength offering unrivaled levels of discount and service to our growing base of loyal customers. Today, we are the UK's largest independent vehicle and finance brokerage providing tailored finance schemes and a broad range of new and used vehicles to both personal and corporate customers across the UK, stocking every make and model. Every year our customers collectively benefit in saving £millions off showroom prices.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Svarer typisk inden for 24 timer

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4,7

Alle anmeldelser

(295)

18 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Purchase of Honda CR-V

The procurement of my Honda CRV went extremely smoothly. John Robertson who was my point of contact throughout the car purchase process was both very helpful and personable.

The discounts achieved can not be equalled by local franchised dealers and for that matter other car broker firms.

I would have no hesitation in recommending new car discount to others.

14. januar 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Is this a scam??

My partner was convinced this was a scam - on the basis of anything that looks to be too good to be true then it is a scam. I did some research and could not find any negative reviews other than those that looked to be probably handled badly by the complainant. I went ahead and ordered a Nissan Qashqai and after I had sent them the money the doubts stated to creep in. On the morning of the promised day for delivery I had a phone call from the man who said he was delivering my Nissan andd that he would be there within the hour. 20 minutes later another call from a man who said he was coming to collect my old car and that he would be here in just over a hour as he was catching a train from Waterloo. Then with 15 minutes of the firsrt time a call came asking exactly where my hose was in the road and as I explained it the car delivery vehicle pulled up in my drive!! Phew. The guy was brilliant and even took the time to run through some of the controls, set up features, etc. Then smack on time the man arrived to collect my car. Couple all this together with the brilliant service I had by phone and email with Nick at NCD then it has by far been the easiest car purchase I have ever made ( and at the age of 74 that is a few!!).The price they quote is the price you pay it includes delivery, collection of any part exchange vehicle and a years road tax - they even provide a full set of Nissan floor mats. I can not speak highly enough of this method and company and, God willing, will certainly buy any future cars through them. Thanks again NCD

4. januar 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recommended Supplier

I was initially reticent about buying a new car online but my experience with this company was faultless. The discount was impressive and the whole process was so easy and seamless that I recommend to anyone thinking of buying from these guys.

3. januar 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding service

Today, our amazing Nissan Leaf tekna arrived. We first saw the car 9 days ago on New Car Discount. We were very wary, having never (we’re 70) bought a car from an online company before, John our contract was outstanding, answering every email and phone call promptly & efficiently. He was never pushy & always supportive, always doing exactly what he said he would do, when he said he would do it. The transaction was totally seamless & although we were apprehensive, our apprehension was totally unfounded. The car was sold at a very competitive price, when we asked a local dealer if they could match it, they said they could never give us that good a deal. They even said they hoped that they could get a similar deal from New Car Discount when they came to replace their own vehicle. We are now left wondering why anyone would go to a dealership when this kind of service is on offer. We’ve already recommended NCD to a family member who also bought a Nissan Leaf.

20. december 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Don't worry....Be Happy!!!!!

Like others that have given reviews prior to mine I too was very sceptical about using a broker to purchase a new car but given the excellent discounts that my local dealer simply could not match and the very good reviews I read I decided to give New Car Discount a go. My initial enquiry was answered almost immediately by John Robertson who from that point onwards was my one and only contact so I never had the worry of dealing with someone else who might not have known the details of my order. I was given a price up front including all the extras I had added and this price did not alter. There was no upselling or pressure to add more extras. An approximate delivery date was given shortly after I placed my order and this too would have been on target had I not gone away when the delivery was possible. Every email I sent was answered almost immediately and on the day of delivery I received a call from the delivery driver giving me an approximate time of delivery. I didn't know anyone at New Car Discount and hadn't met them either so I did have some concern over my order especially when it came to sending the money via bank transfer. Could it be an elaborate con all along I kept thinking? Well now I wonder why I worried at all. The whole experience has been fantastic from the start, the service has been remarkable and the discount amazing! Having visited a number of dealers while trying to pick a new car and having to endure the endless sales pitches it was actually a relief to then deal with New Car Discount who simply gave me a great deal without all the sales nonsense. If you are contemplating giving them a try but are worried or have reservations, relax and enjoy this experience because you will not be disappointed. If I can afford another new car in future years I will definitely go this route again and will be recommending New Car Discount to anyone I know who is thinking of buying a new car. Thank you John and thank you New Car Discount.

20. december 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New car purchase

I, like many others have purchased online and wonder if the site is genuine. Well I took delivery of my new car today and I am completely satisfied with the service given by NewCarDiscount, especially John. Communication by phone and e-mail was quick and reassuring. If you want a new car at a great price I fully endorse this company.

19. december 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Peugoet 3008 GT Blue HDI SUV

I was looking for a new car earlier this year, and whilst searching, I came across New Cars Discount. I was fairly certain what car I was looking for put in the details for top of the range Peugeot 3008 GT into the website.

The price it came was lower than any other main dealer or website I had tried.

I decided to inquire further and I received an email from Nick Ainley, very efficient.

I didn't want the car until the new 68 plates so I ordered the car after paying a small deposit all was good.

Mid July, I was contacted by Nick and informed that my car was
with the dealer and asked did I want it early. I said no and there was no problem.

I was again contacted in mid August to arrange the delivery after paying the balance in September. I received my new car the next day exactly to the spec I had ordered. I am absolutely delighted,
with my new car.

The service and attention to detail, speed of response received from Nick Ainley was second to none.

I have no reservations whatsoever in highly recommending New Car Discount.

17. december 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service....

Excellent service....

From my initial online inquiry to my new car being delivered straight to my door and my part-exchange taken away from my home, everything went very smoothly. Any queries were answered quickly and communication was great. Would definitely use again.

12. december 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very Happy Customer!

Everything from the start of the process to the end went well and I was always kept up to date with any updates. I would definitely recommend using New Car Discount.

21. november 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have purchased several cars from NCD…

QASHQAI 1.3 TEKNA+ 160 DCT
I have purchased several cars from NCD since 2006 and only have positive things to say about this company.
John Robertson is the guy I have dealt with since 2006 and he has always been helpful, informative and a pleasure to deal with.
I highly recommend this company and happily provide this endorsement.

20. november 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Qashqai 1.3 DIG-T 140bhp N-Connecta

Qashqai 1.3 DIG-T 140bhp N-Connecta
Such an easy and straightforward way to buy a car.
“New Car Discount” dealing was excellent in all aspects – Pricing (the lowest), UK factory build to spec delivery (5 weeks from order to receipt of vehicle), Balance bank transfer (instant), Delivery ( to the door in enclosed trailer, brand spanking new with 5 miles on the clock). Deservedly a five star rating.
Given up with main dealers quoting up to 6 months delivery or offering pre-registered oil and emission burners they couldn’t get rid of plus giving a lot of hassle on price haggling. Just try and get a 1.6 petrol VW T-Roc, you can wait for ever at present it seems.
None the less, extremely pleased with the new Qashqai so far.
This is my second Nissan car purchased through a broker, both of which have been excellent dealings, including a part exchange on my previous purchase (incidentally not with “NCD”)

19. november 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top Company - Recommended

This was my first purchase with "New Car Discount", and it was a pleasure to do business with such a professional company.

My purchase was dealt with from start to finish with by Nick Ainley, and was completed to my total satisfaction.

I would have no hesitation in recommending this company to any prospective new car buyer.

16. november 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Three words

Three words, easy, quick and painless.
An excellent service from beginning to end. John answered all my emails quickly and putting my mind at rest. Everything happened as he said it would. Thank you.

16. november 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Nissen Qashqui 1.5dci 115 Tekna+

My car was delivered today in perfect condition at the exact promised time & it’s simply stunning.The whole process was flawless from start to finish and Nick at NCD answered all my questions promptly & with accuracy.This is the first time I have ever bought a car online and have to admit I had my reservations...but this is by far the best deal I have ever had on a new car as well as being the smoothest of car buying experiences!! If you are reading this and pondering....don’t!!!
You won’t be disappointed!!

4. oktober 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Transit Custom Limited van

I bought a new Transit Custom van back in March, which has since been converted to a campervan. This was the first time I've purchased a vehicle remotely, so I was slightly apprehensive. However I was reassured by so many positive comments on Trustpilot. Well no need to have worried at all - NCD were superb. Dealt with John Robertson, which was an absolute pleasure - highly professional and friendly. Emails I sent regarding the purchase were answered within minutes, and phone calls within seconds!
The van was delivered by David, excellent hand-over, plenty of time to fully inspect van, which was in immaculate condition.
Brilliant service - I cannot recommend NCD highly enough!

21. september 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New Quashqai

First time I have not gone direct to garage and was a little worried at first about buying online.However the whole process went very smoothly and our new Quashqai has just been delivered. Unbelievable price and excellent support and communication from Nick at NCD - would highly recommend and will certainly use again.

21. september 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New Nissan Juke Tekna (Bose)

I had never bought a new car via a discount company on the internet so I started this journey very much a sceptic. Yes the offered saving looked great but I have spent my life believing that if something looks too good to be true then it can't be true . Well, in this case, that absolutely wasn't true. New Car Discount replied next day to my initial enquiry and very quickly to my subsequent emails by way of clarification of their offer. Obviously I undertook my own detailed research to get comfortable with NCD and particularly having to pay for the vehicle prior to delivery. Having decided to proceed, 7 days after placing the order my brand new Nissan Juke Tekna (Bose) was delivered by dealer trailer to my front door exactly as ordered and in delivery condition. Has to be the easiest new car purchase I've ever been involved in (and I'm 62 so I have bought a few !). This sceptic has become a believer at least as far as NCD (John Robertson) is concerned. Most definitely would recommend.

19. september 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ordered new van Renault trafic revived damaged van

i would like to add i was never shown round the van the delivery driver doped the van off gave me the keys and left within minuets we noticed the scratch on the bumper and reported it after feather inspection we we we noted the dent in the door the following day we found the wing had been repainted i have the drop of note which has the wrong reg number on so i had not signed for this van has you have suggest
also you tried to say that the van could have been dented by somebody here until i said i would send you the cctv
you also did nothing to help us only push us to Renault

ordered a new Renault Trafic van ll29 dci 145 sport on 16 february 2018
on the 30 may they said they could supply the van i ordered
they then said they could supply a van in a different colour and a better spec so i ordered that van at extra cost
the van arrived on 28/06/18 on inspection of the van it had damage on the front bumper a dint in the passenger door and also it had been re sprayed on the drivers side wing and was leaking water
the new car discount were not interested in doing anything about the faults and sent me to Renault Warrington
it is now 12/09/18 and the van has still not been sorted out
i ordered a new van and was supplied a damaged van

12. september 2018
Uopfordret anmeldelse
New Car Discount-logo

Besvarelse fra New Car Discount

Hi - you reported this matter on another review site and the following explains that your issue lies with the original supplying dealer and not our company:

ordered a new Renault Trafic van ll29 dci 145 sport on 16 february 2018
on the 30 may they said they could supply the van i ordered
they then said they could supply a van in a different colour and a better spec so i ordered that van at extra cost
the van arrived on 28/06/18 on inspection of the van it had damage on the front bumper a dint in the passenger door and also it had been re sprayed on the drivers side wing and was leaking water
the new car discount sent me to the supplying dealer, Renault Warrington
it is now 12/09/18 and the van has still not been sorted out
i ordered a new van and was supplied a damaged van



Comment on this review
Johntiernan's Comment
Written on: 19/09/2018

Hi,Thanks for explaining the circumstances regarding the recent service you have received from Renault Warrington. As we are not party to any of the detail in your dealings with Renault Warrington we are unable to comment at this point. This is the first time that you have made us aware of this matter since you took delivery back in June and we really cannot understand why you still have not contacted us by phone or email to let us know what has transpired? As you know, we would have happily intervened to try and help resolve your complaint but that offer was declined. For clarity, you may recall that you took delivery of the vehicle on 28th June 2018 and, despite having signed for and accepted delivery, a few hours later you told us that you noticed some light scratching on the van.Given your concerns, we advised you to take the van to a local body shop (for an independent and informed inspection) and you were told that the van may have had some factory or dealership repairs (prior to delivery) given some apparent "masking" marks.Having conveyed this finding to us, you initially intended to drop the vehicle back at our offices to resolve.
However, given the fact that this was a new van (and therefore under manufacturer’s warranty) it was suggested that you liaise directly with the supplying dealer (Renault Warrington).You agreed to this and the van was inspected by the fleet manager at Renault Warrington on 2nd July 2018.
The fleet manager accepted full responsibility for any issues and it was then further agreed that the matter be resolved directly between you and the Renault Warrington Fleet Manager and our involvement ceased at that point.
This review has therefore come as a surprise to us having had no updates nor communication whatsoever from you and we naturally assumed that this matter was therefore resolved.
If our assistance is required, then please contact us explaining what has transpired since that time as we would be more than happy to try and help resolve any outstanding issues with the supplying dealer.

Reply to this comment
Blackie33's Comment
Written on: 20/09/2018

the new car discount supplied me this van and i would of thought they would have contacted me to see if everything had been complected on this van as it was damaged and had been resprayed which sudden t of happen on a new van

Reply to this comment
Johntiernan's Comment
Written on: 20/09/2018

Hi,as you know we record all telephone conversations. We have listened to the last recorded telephone conversation between you and our salesman. As an intermediary, you agreed that as "we" were not actually responsible for any paintwork issues as such, the best course of action would be for you to handle this matter "directly" with the supplier/manufacturer - Renault Warrington. In that conversation, we also asked you to contact us if you experienced any issues or problems in trying to resolve your complaint. You did not and have not contacted us since early July? You have not provided us with any information or progress updates whatsoever? Had you done so, I suspect our intervention would have brought about a quicker resolution for you. Indeed, the only reason we have become aware of this matter is solely down to you posting this review which is actually about the local Renault dealer taking so long to resolve whatever issues you may be experiencing and not our company. We understand that the vehicle was back in at Renault Warrington yesterday? We consequently remain confused as to whether you would like us to intervene or not? If you would like some help, why not contact the office explaining what has transpired since June as armed with this information we would be more than happy to contact Renault Warrington on your behalf?

Reply to this comment
Blackie33's Comment
Written on: 20/09/2018

all i can say is i bought the van off you and not Renault so the responsibility for the damage on the van should be down to you to sort out and not me if you lessen to the phone calls you will also see you tried blaming us for the damage until i told you i would supply you with the CCTV showing nobody had been near the van

Reply to this comment
Johntiernan's Comment
Written on: 20/09/2018

Hi,The point here is that if you were having no joy resolving whatever the issue is or was with the van with the supplying dealer, given your contract was with us (as you say),why have you still not contacted us? Perhaps given the fact that you initially signed for and accepted the vehicle but then later pointed out the paintwork issues, the dealer is within its rights to walk away. However, as a goodwill gesture, they may have taken up your complaint and I presume are dealing or have already dealt with it? Without such feedback from you we remain totally in the dark as to where you are up to with whatever queries you had or may still have. Why not contact the office explaining what has transpired since June as armed with this information we would be more than happy to contact Renault Warrington on your behalf?

Reply to this comment
Blackie33's Comment
Written on: 20/09/2018

YOU ARE NOW GOING ROUND IN CIRCLES YOU SUPPLIED THE VAN AND HAVE NEVER CONTACTED ME TO AS IF THE REPAIRS HAD BEEN CARRIED OUT ALSO NEVER SUPPLIED INVOICE FOR THIS VAN
THE VAN I ORDERED WAS CANCELLED JUST BEFORE IT WAS DUE AS ONE OF YOUR OTHER CUSTOMERS
AND THEN YOU OFFERED ME THIS VAN
WHICH I ORDERED BIG MISTAKE BY ME

Reply to this comment
Johntiernan's Comment
Written on: 21/09/2018

Hi,we remain confused and bewildered as to why you will not contact us "directly" given the points already made above.You choose to continue to air your frustration in a public arena yet will not explain to us directly what has transpired with Renault Warrington over the last 3 months? In the circumstances, I am not sure we can therefore assist you until you reconsider your stance in choosing to simply not communicate with us.Regarding the invoice,as you organised funding on the vehicle, the vehicle was invoiced by us to them. Should you require a copy, I have no doubt that the finance company will be more than happy to provide this to you.Hope this helps.

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