Neptune - Winchester Anmeldelser 

193
TrustScore 4.5 ud af 5

4,7

Alresford Road, SO21 1HL Winchester, Hampshire, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The company responded very positively to an issue with faulty screws in the leaf of a Sheldrake table. The staff in the Winchester store where I’d bought the table were very helpful. They initially s... Se mere

Bedømt til 5 ud af 5 stjerner

I attended Andrea’s Wreath Making workshop yesterday and had such an amazing time! Andrea is super lovely and was so helpful, offering amazing tips on how to create the perfect, long lasting Christmas... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We ordered a bed through Neptune, Winchester - it was quite a long lead time for delivery, but we were contacted on time and delivery arranged promptly. The bed turned up at the appointed time and... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Møbeltilbehør
  3. Butik med havemøbler
  4. Indretningsarkitekt
  5. Køkkenudstyrsbutik
  6. Dagligstuemøbelbutik

Om Neptune - Winchester

Skrevet af virksomheden

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Kontaktoplysninger

  • Alresford Road, SO21 1HL, Winchester, Hampshire, Storbritannien

  • 01962 850 556

4,7

Fremragende

TrustScore 4.5 ud af 5

193 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(193)

2.287 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Great finishing touch to my bedroom

Love the table lamps. I have them as bedside lamps and they give a lovely glow when on. Shade is very pretty. I would have liked light bulb with lamp

6. november 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your review so glad you are happy with the lamps, we look forward to seeing you again soon at Neptune Winchester.

Bedømt til 5 ud af 5 stjerner

Excellent delivery team

Excellent delivery team who took care to assemble it at the exact site we had chosen

4. september 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your review, so glad all went well with the delivery.

Bedømt til 5 ud af 5 stjerner

Terrific service

I have been buying products from Neptune for years, the quality cannot be faulted and my most recent purchase made in person at the Winchester branch. The staff were friendly, I felt unhurried and without pressure.
They helped me find exactly what I wanted and could not have done more. Highly recommended

21. august 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your kind review we look forward to seeing you again soon at Neptune Winchester.

Bedømt til 4 ud af 5 stjerner

Padded bar stools

I bought two padded bar stools. Excellent quality, but a long time from order (early May) to receipt of goods (mid Aug). I was made aware of this, however it is still along time to wait and I had paid in full.

Delivery updates were good once products had been made. However, they came delivered with no protective wrapping of any type and the delivery driver's sweaty hand prints (very hot day) were noticeable on the light fabric.
Overall good service

21. august 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your review, apologies for the long wait, I will pass details to the delivery term regarding hot day issue, please do call the store if you need any further help.

Bedømt til 5 ud af 5 stjerner

Lovely to buy some beautiful things

Lovely to buy some beautiful things, with help of lovely staff, unfortunately one of the items was broken when I got it home, the glass was cracked and a chunk of glass fell out when unwrapped. Rang the store and it will be changed, just slightly disappointed I have to go into the store and they could not send a new one if I sent a photograph of receipt and damaged item, as it is an hours trip.

4. august 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your kind review, sorry to hear you had to make another trip to the store.

Bedømt til 5 ud af 5 stjerner

Courteous and efficient

André and Peter delivered a table and bench. Very courteous and considerate. Quick assembly and helpful recommendations on looking after the furniture.

10. juli 2025
Uopfordret anmeldelse
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your review and that the delivery went well.

Bedømt til 5 ud af 5 stjerner

Lovely browsing around showroom

Lovely browsing around showroom , offered assistance, very happy with my purchases, all wrapped lovely so made the journey home safely . Can't wait to return.

4. juni 2025
Uopfordret anmeldelse
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your kind review, we look forward to seeing you again soon at Neptune Winchester.

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent. Steve and Joey could not have been more efficient.

29. maj 2025
Uopfordret anmeldelse
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Hi there! Thank you for your 5* feedback regarding your recent delivery. We do love to read feedback about our colleagues and teams and will pass this on. With warmest regards, Scott

Bedømt til 4 ud af 5 stjerner

Purchased

Purchased, & are delight with the large foot stool, covered in our chosen fabric.
The only downside was, we had to wait 3 months before delivery.

27. maj 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

So pleased you are delighted with the foot stool apologies for the wait.

Bedømt til 5 ud af 5 stjerner

Winchester store always makes my…

Winchester store always makes my experience a good visit the staff are always helpful and friendly the store is always well stocked and ordering is straightforward happy customer

22. maj 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you so much for your kind review we look forward to seeing you again soon at Neptune Winchester.

Bedømt til 5 ud af 5 stjerner

Couldn’t ask for more.

Service from beginning to end was flawless.

15. maj 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your kind review, we look forward to seeing again soon at Neptune Winchester.

Bedømt til 2 ud af 5 stjerner

Placed an order in-store over 2 weeks…

Placed an order in-store over 2 weeks ago and still not had any communication

10. april 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Please accept my sincere apologies that we have been unable to reach you by phone. We have left a couple of voice messages, but it is possible we may have an incorrect contact number on file.

Your order is available for collection from our Winchester store.

Bedømt til 5 ud af 5 stjerner

Helpful advice on cushions and dresser…

Helpful advice on cushions and dresser light replacement.

Efficient and on time delivery, very well packaged.

3. marts 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your kind review we look forward to seeing you again soon at Neptune Winchester.

Bedømt til 5 ud af 5 stjerner

Great team work to deliver a Rolls Royce service!

The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real pleasure.

The delivery and fitting team were absolutely outstanding. Helpful, polite and willing to go that bit further than just putting the piece (roughly) where it needed to be.

We could not be more delighted and are hoping for a commission on sales from people who have admired our dresser and want one of their own.

30. januar 2025
Neptune - Winchester-logo

Besvarelse fra Neptune - Winchester

Thank you for your kind review, we look forward to seeing you again soon at Neptune Winchester.

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